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All of you at IHG®Discover where a career with IHG, one of the world’s leading Hotel companies, can take you…

@IHG

www.ihggraduates.com

Why IHG?Our companyWe are one of the world’s leading hotel companies…

Our great locationsOur hotels occupy prime locations in nearly 100 countries worldwide. From Mumbai to Manhattan, from Bali to Buenos Aires you’ll find us there.

Our unique cultureBecoming one of the world’s great companies means attracting and keeping the very best people. When you join us, we want you to be that spark that makes us even better. So we’ll help you become the best that you can be – giving you room to have a great start, get involved and grow. But more importantly, we’ll give you Room to be yourself – allowing your ideas and ambitions to flourish.

A great place to workFor us, it’s not enough to be one of the world’s leading hotel companies. Every day we do our best to create a great place for our talent to work. Judging by the awards we’ve received recently, it seems to be paying off.

Throughout the world, in over 100 countries, InterContinental Hotels Group® (IHG®) create Great Hotels Guests Love® every day for millions of people. We’re a company which passionately believes that it’s our people who have brought us to where we are today and our people that will help us grow.

If you’re an ambitious, go-getting talent with supervisory experience and looking to accelerate your career, the IHG Future Leaders programme will give you the training and development you need to shape the future of our business – and the entire hotel industry.

We want individuals.

In short, we want All of you at IHG.

Our award-winning brandsAs one of the world’s leading hotel companies, we have some of the best known and most popular brands in the world. All of these brands are unique and work together towards achieving our company’s purpose – to create Great Hotels Guests Love®.

Passion Creativity

Dreams Interests

Over 744,368 rooms in more than 5,032 hotels

Presence in nearly 100countries around the world

Over 1,330 hotels under development

About AMEAAMEA is IHG’s most geographically and culturally diverse region, with a mix of mature and emerging markets. We operate across 12 time zones, trade in 31 currencies and communicate in 16 key languages. Our diversity and growth potential in priority markets makes this a very exciting region to be in.

Our award-winning hotelsWe have some of the world’s most compelling travel destinations and robust business hubs. We won over 100 accolades in 2015 across the region, including 28 wins for the InterContinental brand alone at the World Travel Awards.

Our InterContinental resorts in AMEA are consistently recognized as leaders in the luxury resorts segment.

InterContinental Danang Sun Peninsula Resort

More than 48,000 colleagues

Multiple markets and time-zones

Mature and emerging markets

Diverse Guests pay in 30+ currencies

16 languages Over 267 hotels with strong pipeline

“We are proud to be one of the world’s leading hotel companies. We’re growing fast and this means career opportunities for you and a chance to be part of a dynamic and exciting company that values your passion and enthusiasm.”

Jan SmitsCEO, Asia, Middle East & Africa

Industry-leading accelerated career pathsTo keep pace with our growth, we pioneered the GM Express programme – an accelerated development path to grow first-time General Managers for our Holiday Inn Express hotels. Our talent development programmes complement one other, creating a connected operational talent pipeline that attracts the best talent, giving them room to grow and accelerate their careers in IHG.

Our Holiday Inn Express brand which debuted three years ago, has also been recognised as the best budget hotel brand in Asia.

Holiday Inn Express Bangkok Siam

Why Future Leaders?Future Leaders is a challenging, fast track, hotel-based two-year development programme targeted to groom local leaders for our hotels.

The programme offers two paths, focused on either Rooms or Food & Beverage. Through four structured learning phases, you’ll be developed and tested on-the-job with real accountability to gain the experience and skills you need as a leader.

As our Future Leader, we will give you all the support and resources you need to be able to succeed. We’ll make sure you have:

• A robust learning development plan with clear expectations and assessment checkpoints

• An excellent support network that includes a mentor and a coach

• Best-in-class training at every stage, as well as leadership development that begins in your very first month with us

Developing through on-the-job experiencesWe believe in experience-led learning, where you build capability on-the-job in each leadership level with real accountability and clear targets. You will be immersed in every facet of operations in your division of choice, given direct access to tools, coached by operations experts and mentored by some of our best general managers in the business. It’s an intense programme in a high performance environment, meant to get you ready to lead a key operational function as part of the hotel leadership team.

Your career pathWhen you successfully complete the programme, depending on the size of the hotel operation, you can expect to secure a Head of Department role in either Rooms or Food & Beverage division in a hotel of your home country.

Your career journey does not stop there. Depending on your performance and demonstrated potential, you can choose to develop at pace into the next role with the support of our learning & development programmes or take on the challenge to further accelerate your career via our accelerated development paths.

“I enjoyed most the opportunity to experience all parts of hotel operations through the Future Leaders programme. I’m focusing now on the people-aspect of the business; working towards my goal of becoming the first Saudi female General Manager.”Yasmin, InterContinental Hotels & Resorts

Path 1Rooms

Path 2Food & Beverage

Our Future Leaders Programme lasts 24 months and is structured in four learning phases. Throughout, you’ll be challenged, stretched and assessed as you progress rapidly towards your career goals.

Phase One – You’ll move across all functions in both Rooms and Food & Beverage division in a managerial role to immerse yourself fully in hotel operations and put your leadership skills into action.

Phase Two – You’ll rotate across the key support functions, including Sales & Marketing, Revenue Management, Human Resources and Finance, to understand how operational and support functions work together to deliver great guest experiences and start building your network within the hotel.

Future Leaders accelerates high potential talent to an operations leadership role in 24 months:

Phase 1

Immersion in all operational functions

Phase 2

Rotation across key support functions

Phase 3

Learn the ropes of leading a function

Phase 4

Prepare to take on your landing role

Phase One & TwoFull immersion

Expectation: Able to fully perform in the role of a manager and demonstrate expected leadership behaviours, fulfilling committed development actions.

“I chose to focus on food & beverage operations as I truly enjoy interacting with our guests, making every moment a memorable one for them. This is what gets me out of bed in the morning, and I love working together with my team to create these great experiences for our guests.”Duc, InterContinental Hotels & Resorts

Focusing on your selected division, you’ll shift gears to learn the ropes of leading a function. In this role, you’ll need to engage your team, set clear expectations, manage operational budgets and facilitate ways of working between functions in the hotel. As part of your development, you will propose a value-adding project for the hotel and lead a team to deliver the solution, improving the hotel’s key targets.

During this phase, you will gain experience in the following areas:

• Operations Excellence• Brand Standards • Quality Control & Improvement• Corporate Social Responsibility• Employee Engagement • Financial Management• Sales & Marketing, Revenue Management• Project Management

You’ll also be invited to participate in our leadership development programme that will allow you to focus on each of your leadership competencies over six months, learning leadership skills and practicing them on the job!

Expectation: On track to achieve the expected capability and leadership behaviours of a function lead, deliver project on time with clear results.

Phase ThreeLearning the ropes

“My biggest learning was that it’s essential to understand the underlying causes behind a problem and resolve issues at its source. All teams need to work together and support each other to deliver great experiences at every interaction.”Jenna, InterContinental Hotels & Resorts

This last phase is about getting you fully prepared to take on your operational leadership role. You will take on responsibility of leading your function and full accountability for the targets assigned. Your understanding of the business, leadership skills and ability to make an impact will be critical to your success.

During this phase, you will gain further experience in these areas:

• Operations Excellence• Relationship Management• Leading as part of the hotel leadership team• Driving Performance• Financial Management• Sales & Marketing• Revenue Management

You’ll also start to be involved in discussions with your mentor to decide your placement role when you graduate from the programme. We will support you as you transition into your first placement role to ensure you are set up for success!

Phase FourPreparing for your role

Learning and DevelopmentDuring the programme you will experience a mix of learning methodologies and development modules that includes:

On-the-job training Technical and specialist systems training

Leadership development

We take a “blended learning” approach to developing your leadership capability. This will include formal classroom based interactive learning workshops, e-learning modules and online leadership forums.

Formal role specific training

ProjectsAs part of your development you’ll also have the opportunity to complete several projects, including your key project in Phase Three. This will give you opportunities to lead a project team, collaborate with colleagues, undertake analysis and research, and discuss and present your recommendations to the leadership team.

What we’re looking forThe recruitment and selection process for Future Leaders is a challenging and rewarding experience, aimed at getting you to see if we’re the right company for you as much as you’re the right candidate for us.

Provide you with a prompt decision

Feedback is offered to all candidates that participate in the interview stage. We will discuss your development areas with you as well as tell you what you did well.

Assessment and Selection

How do I apply?

What we’ll do:

At least 12 months of working experience in a supervisory role, preferably in hotel operations

Local resident of placement countries

Fluency in English and your home country local language

Flexibility to relocate within your home country

Passion for hospitality

Demonstrated leadership skills

Strong problem solving skills

Drive to accelerate your career in hotel operations

High potential talent that meets the following selection criteria:

Apply to Future Leader placement opportunities online via www.ihggraduates.com

Online ability tests

Panel Interview

First roundscreening

Behavioural Interview

Hear what our graduates have to say

“The projects I worked on stretched my critical thinking skills and I learnt a lot from the mentoring I received from my General Manager.”Joyce, InterContinental Hotels & Resorts

“I love that I had the autonomy to create programmes that enhanced guest service, working with my colleagues to deliver proactive assistance to our guests.”Tassaneeya, InterContinental Hotels & Resorts

“I built a strong network and relationship with my mentors and colleagues through the programme, which continues to influence and craft my career journey today.”Jaskiran, Holiday Inn Express

“The programme brought out the best in me and built both my technical skills and leadership capability to be ready for my next role.”Alvin, InterContinental Hotels & Resorts

RozeenaHoliday Inn

Are you a Future Leader?