iGEN - InterworkBetweenGenZandEmployers

Results from Portugalhttp://igenproject.eu/

AnabelaMesquita– sarmento@iscap.ipp.ptPaulaPeres– pperes@iscap.ipp.pt

The project

• Totryandclosethegapbetweenemployersandyouth,buildingupcooperationbetweenthetwomajorplayersofjobmarkets– generationZandemployers- andcreatinganeffectiveandsuccessfulworkenvironment.• Why:

• Companiesfaceseveralchallengesduetochangesinlabormarkettrends,suchasatrendoflabordemandexceedinglaborsupplyinthenearfuture,orthealreadythreedifferentgenerations(babyboomers,XandY)presentinthelabormarketaugmentedwiththenewgeneration,socalledGenZ,recentlyenteringthejobmarketwithwholenewexpectations,andsolittleknownabout.

• Needofharmonizingtheneedsofbothsidesinvolved,andbringingeffectivesolutionstohelpthembemorepreparedforthenewwaysofcooperation.

Methodology

• ResearchontheworkexperiencesandneedsofGenZthroughquantitativeandqualitativesurveys.Aftercollectingdata,areportwillbeproducedandsynthesizedinanoverallreportaddingconclusions.• Researchonopinions,experiences,andrequirementsofemployers.Thiscomprehensivesetofdatacollectionwillbeaveryvaluableinformationpackagetoexpandthepicturewithcompanies’perspective.

Results

National context• ThepopulationofPortugalisdecreasing:

• 2015- 10374822.• 2020- 10209628• 2030- 9880173.

• Averageagein2015itwas43,5;2020itisexpectedtobe45,7;203049,8- populationisgettingolderandold.

• Numberofpupilsenrolledinearlychildhood• 2013- 266666pupils• 2014- 265414• 2015- 264660

• Numberofpupilsenrolledinlower-secondaryeducation• 2013- 400478• 2014- 383421• 2015- 384971

• Numberofpupilsenrolledinvocationaluppersecondaryandpostsecondarynon-tertiaryeducation• 2013- 182518pupil• 2015- 177169• 2015- 176573

ResearchdesignQuestionnaires

Characterizationofthesample

• 88questionnaires

0

5

10

15

20

25

30

35

40

1996 1997 1998 1999 After1999

Gender

F M

0 10 20 30 40 50 60

9thyear

10thyear

Apprenticeship

Bachelor

Lastcertificateobtained Professionalexperience

Yes No

• From now on all comments concern respondents ONLYwith somekind of professional experience

0 10 20 30 40

ProfessionalInternship

Fulltimejob

Parttimejob

Occasionaljob

Volunteerjob

Curricularinternship

0 10 20 30 40 50 60

Lessthan3months

4months

5mpnths

6months

From6monthsto1year

Morethan1year

0 5 10 15 20 25

EngineeringCommerce

InformationTechnologyOfficeandadministration

EducationHealthcare

MediaandentertainmentTourism

Type of professional experience Duration of the professional experience

Areas in which respondents would prefer to have a job

0 10 20 30 40 50 60 70 80

FacebookSnapchatWhatsapp

SkypeTwitterLinkedin

InstagramHangoutReddit

Social media used to communicate

0 10 20 30 40 50 60 70

ExperientiallearningRole-playgames

SimulationLearninggamesTeampractices

CasestudiesPresentations

DiscussionBrainstormingVideoanalysis

Fieldvisit

Preferred training practices

0 20 40 60 80 100 120

Work/lifebalance

Careeropportunityadvancement

Financialrewards/opportunitiestotravel

Traininganddevelopmentopportunities

Friendlyenvironment

Canusemostofyourskills

Jobfitswellintoyourpersonality

Stabilityinlife

Issues when looking for a job

0

10

20

30

40

50

60

Great Bad Moreorless

How well school has prepared for the job

0 10 20 30 40 50 60 70

Employer'swebsites

Facebook

Lonkedin

Peersonalnetwork/friends/family

College/universitycareercenter/vetschool…

Staffing/employment/recruitmentagency

Alltheanswers

Preferred media when looking for a job

Strengths as personality traits at work

0 5 10 15 20 25 30 35 40 45

PublicspeakingDevelopingrelationships

TechnicalskilsProblemsolving

ProactivityMeetingdeadlinesDecisionmaking

NegotiatingCollaborating

InterculturalskillsLanguageskills

Copingwithrepetitivetasks

Skills needed to strengthen to enter the job market

0 10 20 30 40 50 60

Havetheopportunitytolearnfromteammembersonthejob

Usetechnologyintheworkplace

Receivefeedbackregularlyfromyoursuperior

Betrainedonthejob

Forms of supported preferred in the workplace

0 10 20 30 40 50 60

CapacitytomanageconflctsCommunication

RespectSupportiveness

ConfidenceCommitment

VisionPatience

KnowledgeOpenness

Qualities valued in a leader

1 2 3 4 5 6 7 8 9 10

Co-workers who like to collaborate 19 11 11 8 14 6 4 1

Co-workerswhochallengeyou 2 3 1 4 3 5 20 13 17 6Co-workerswholiketocheeryouupduringthework 8 8 4 6 9 10 13 13 3

Co-workerswhoarefriendsinpersonallife 1 2 4 1 6 9 13 29 9

Co-workerswhocoveryouifyoudidsomethingwrong 0

1 1 3 2 7 8 52

Co-workers who respect you 21 14 9 11 11 3 1 4Co-workers who help you if you have difficulties inyour job

6 13 23 6 9 7 4 6

Co-workerswhoarecompetitiveandmakeyouachievemore

1 3 2 7 4 18 16 8 12 3

Co-workerswhoareprofessionallymoreexperiencedthanyou,andyoucanlearnfromthem

12 9 9 15 10 5 5 3 3 3

Co-workerswholistentoyourideasandsuggestions

4 10 11 16 13 11 4 3 2

0

10

20

30

40

50

60

Great Bad Moreorless

How well employers understand the needs of young people

0 10 20 30 40 50 60 70

Professionalknowledge/skillsPracticalskils

CommunicationskillsDailyroutinepractices

NothingProblemsolving

CollaboratingAdaptability

Theyshouldlearnfromme

What Gen Z can learn from the older generation about work

0 5 10 15 20 25 30 35 40 45 50

Alone

Mostlyalone

Mostlyinteams

Inasmallgroup(1-3people)

Inabiggerteam(morethan3people)

How do respondents prefer to work?

0 10 20 30 40 50 60 70

Companyvideoconferencing

Companyportalfortalkingwith…

Inperson

Email

Textmessaging

Socialnetwork

Instantmessaging

Phone

Most effective ways to communicate in the workplace

0 5 10 15 20 25 30 35 40 45 50

FlexibilityinhoursWork/lifebalanceTimemanagement

ThecompanycultureColleaguesfromoldergenerations…

ThetypeofworkyoudoTheabilitytobothfocusand…

Theboss/manager/leader'sattitudeEffectivecommunication

Noneoftheabove

Greatest and least challenges in the workplace

05101520253035404550

Salary Incentives Hours Environment Co-workerstoworkwith

Leadershipstyle

Levelofautonomy

Opportunityfor

development

Supportingsystem

1 2 3 4 5

Key factors to make the respondent loyal to the workplace

051015202530354045

Bonussalary Advancement Bonusholiday Moralrecognition

Sportfacilities Recreationduringthe

work

Education/training

1 2 3 4 5 6

Rewards that can work as an incentive in theworkplace

0

5

10

15

20

25

30

35

40

Web-basedtraining

Classroomtraining

On-the-jobtraining

Team-buildingtraining

Trainingrelatedtothejob

Softskillstraining

1 2 3 4 5

Training preferred at the workplace

0 10 20 30 40 50 60 70 80

Allowstogetanswerstoquestionsfaster

Helpstodevelopskills

Helpsworkerstocollaborateinprojectmoreeffectively

Enahncespersonalrelationshipswithco-workers

Givesworkersachanneltoexpressthemselves

None

Roleof technology

Conclusion (includes comments and ideas from the interviewsand focus group)- self-confident

- entrepreneurial spirit

- ike to use Facebook to communicate with their friends

- when they need to communicate with work colleagues and boss, they prefer inperson communications or email, since it allows to get answers to questions faster.

When looking for a job - usually they go to the employers’ websites/ online. They mayeven develop some kind of strategies to look for a job

School have prepared them well for the job market (technical skills).

Soft skills - they lack some of the important competences - public speaking andlanguage skills.

Learning - prefer experiential learning than other kind of training practices.

.

• More important to have a job which they like and where they feel fulfilled ratherthan having a very well paid job. I

• Workplace - they value the opportunity to learn from team members. T

• Also value the importance of the respect among the workers to create a goodwork environment.

• Sometimes, they feel that employers do not understand the needs of the youngpeople.

• Leadership - appreciate the opportunity to learn from older generation to getprofessional knowledge and the skills to solve working problems.

• Important to have a boss that recognizes their effort and work.

• Underlined the importance of the leaders’ attitudes and the balance betweenwork and lifetime.

• Prefer to work in a small group of 2-3 people

STRENGHTS WEAKNESSESGenZareinnovative

GenZareadventures

GenZliketolearnwitholderpeople

GenZliketododifferenttasks

Lackoflanguagesskills

LackofPublicSpeakingskills

Difficulttodealwithrules

OPPORTUNITIES THREATSGenZarewellpreparedforthejobmarket

byschoolsDonotmindgoingabroadiftheyget

moreworkopportunities.

Needtofeelrecognized

Needtomuchsupport

Implications

• Education• trainingpracticesareexperientiallearning,fieldvisitandbrainstorming.

• Companies• Themostimportantitemswhenlookingforajobarefinancialrewardsandopportunitiestotravelaswellastraininganddevelopmentopportunities.

• Themostpreferredformsofsupportintheworkplacearetohavetheopportunitytolearnfromteammembersonthejobfollowedbybetrainedonthejob

• Respondentsprefertoworkinsmallgroups,between1and3people• Loyaltotheworkplace- thesearetheenvironmentandtheopportunityfordevelopment

• Asfortherewardsthatcanworkasanincentive,respondentspreferthemoralrecognition,followedbytheeducationandtrainingandthentheadvancementandbonusholiday