Humans and Intelligent Machines - The Cognitive Fabric Agenda

BETTER THINKING. BETTER DECISIONS. BETTER WORLD.

THE COGNITIVE FABRIC AGENDA

October 2016

Neil MovoldFounder & CEO

Humans and Intelligent Machines


What is the role of humans in a world of

intelligent machines?



What is the biggest challenge facing

most students, businesses and home lives?


Lack of insight at school

60% of new enrolments at universities in

North America are female, who are increasingly worried about achieving top grades, socializing,

their social status and money

49% of students feel stress on a daily basis

coping with school and homework

25% of students struggle to find relevant

information when starting a project


Lack of insight at work

35% of the top 5,000 global companies regularly fail to make insightful decisions about significant changes in their business and markets (source: Gartner)

65% executives agree increasinglycomplex business environmenthas made it more difficult to base decisions on purely “functional” factor such as cost, quality or efficiency (source:

gyro/FORTUNE Knowledge Group)

61% executives agree when making decisions, human insights must precede hard analytics (source: gyro/FORTUNE

Knowledge Group)


Lack of insight at home

Our Founder’s situation:

Son born with Spina Bifida – certain to spend rest of his life in wheelchair

Daughter not meeting her goals and Government refuses change of schools

Wife recovering from 1 in 10 million cancer

Father is sole income provider with strong passion to change the world


How can you engage a world that is

increasingly more complex, with

more uncertainties than ever before?


Who can I ask and what can I do to help my sonwith spina bifida walk some day and live a longand fulfilling life in a small country?

You’ll need to

bless your lucky starsfor this one, using existing

systems and approaches!


What you really need is knowledge and

suggestions you can act on

• from intelligent systems

• and from people you trust

• when you need them

• specific to your complex needs

Context Matters


Without context, words and actions have no meaning at all

Context provides deeper situational awareness driving

insight into actions

Clutter to meaning, search to discovery, hard taxonomies to more

organic synthesis –

context humanizes data

But context matters…


What is the price of not knowing?

Data + Analytics = Information

Information + Context = Insight

Insight + Actions = Desired Outcomes

Knowledge is power!

65% executives agree increasingly complex business environment has made it more difficult

to base decisions on purely “functional” factor such as

cost, quality or efficiency (source: gyro/FORTUNE Knowledge Group)

61% executives agree when making decisions, human insights must precede hard analytics (source: gyro/FORTUNE

Knowledge Group)

By 2020 - 1.7MB of new information will be created

every second for every human being on the

planet, yet 80% is unstructured dark data

?

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Adapting knowledge for new contexts & insights

Approaching context with intent to extractapplicable knowledge and cost

effectively transfer it to any different or

future situational contexts on demand

New context

?


Collective intelligence + co-creation

Combining and recombining ourknowledge with others in differing

situational contexts, brings agility and speed

enabling cost savings, time savingand reduction in manual effort

Knowledge Fueled Cognitive Fabric


Info + context via knowledge fueled cognitive fabric

Repurposing knowledge fuel to

co-create new digital learningobjects and insights

Promoting higher orderthinking through collective

adaptive capacity

Deeper situational awareness

Facilitating and empowering

continual learning

INHERENTLYEXPANDABLE

NATURE

SOCIAL CAPITAL

AMPLIFIED REALTIME

FLOW

COGNITIVEFABRIC

DISTRIBUTEDSENSEMAKING

structured / unstructured

internal & external content


Your human brain and memories

Your digital knowledgein the cognitive fabric

Context 2(e.g. school project)

Context 3(e.g. new job)

Your growing knowledge and insights over timeare used, reused and shared with others in the

cognitive fabric to gain new and timelyunderstanding for any given situational context

Context 1(e.g. health issue)



Adapting diversity of ideas and

perspectives with others seeds

and accelerates

ongoing knowledge growth, understanding and awareness

Dynamic and organic discovery of new ideas and insights

not otherwise aware of,

not known to look for or

previously unusable


Aha!!Thanks

Hi! Yes, I know something that

might help




Shared adaptive capacity creates newlearning partnerships that find,

activate and cultivate deep

learning potential

Everyone is a questioner, a

teacher, a learner

Building greater wisdom from

higher learning retention across

an artificial neural network




NATURE

SOCIAL CAPITAL

AMPLIFIED REALTIME

FLOW




Cognitive fabric’s unique convergence

Combining the strengths of four core areas of

being Human and

Machine Intelligence

Collaborative, co-creative social

learning in context uncovers thelearning process, not manages it

Surfaces hard data from softinteractions such as search,

collaboration, annotation, and curation

Learning CognitiveComputing

SocialNetwork Science

Social

Self-Directed

Visual Thinking

Sensemaking

Ideation

Critical Thinking

ExperientialLinked Data

Big Data

Context Enhanced Services

Structured Data

Unstructured Data

Semi-structured Data

Graph Theory

Inferential Modelling

Data Mining

Social Structures

Statistical Mechanics

Collaboration

Collective Intelligence

Co-Creation

Trust Relationships

Gamification

Curation

Influence


NATURE

SOCIAL CAPITAL

AMPLIFIED REALTIME

FLOW


Reasoning

Your Smartest Frienda means of engaging the Cognitive Fabric


Your Smartest Friend™ engages the cognitive fabric

An intelligent digital assistantwith a difference

Helps you understand the

real context

Learns and grows

along with you

Provides you with new and

relevant knowledge

Puts you in control – no

unnecessary assumptions

Engages the cognitive fabric to

identify individuals with

relevant knowledge


Your Smartest Friend™ - our 1st generation

Intelligent cloud-based collaborative context curation and discovery platform

Visual Thinking + Contextual Intelligence + Intelligent Discovery = New Actionable Insights

Human led engagement enhances ability to draw insights from

previously unusable dark data


Real-life example – spina bifida in New Zealand

Knowledge development and learning is concerned with understandingrelationships, sometimes complex and changing

Nurturing and maintaining relationships facilitates continual learning


Inquire. Connect. Enlighten.

Foundation of Engaging Social Interactions –

knowledge is profoundly social

along with

provides, when

filtered, our which when

augmented with

produces those

sought after

Insights or “Aha

Moments!”

Visual Thinking and

Context Enhanced

Sensemaking

Which powers continual

inquiry and learning

causeschemical reaction!

Growing

Situational

Knowledge

What we can access

via Search

What we know

& hear

How value creation occurs


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The evolving universal human experience – the Aha! Journey

Value creation of scarce resources

Value is created by repeatedly guiding and empoweringindividuals through a co-creative process of reusing

knowledge and discovering new and unimaginable insights


Value creation benefits

Individual benefits

• Perceiving the world differently

• Sifting through the hay stack to find the truths without bias

• Overcoming inability to understand what is being seen and not taking proper action

• Better understanding of why certain things are happening or happening not in the way anticipated

• Becoming a better, more productive critical thinker

Organizational benefits

• Providing far better “headlights” into an increasingly volatile and complex future

• Smarter knowledge distribution so relevant knowledge is available when needed

• Greater communication to fuel innovation

• Uncover patterns, opportunities and actionable hypotheses traditionally impossible to discover

• Capture and repurpose tacit knowledge that usually leaves with staff turnover


“I feel my brain working in different ways as I was forming connections between the knowledge I created.” Christine, PhD candidate, English

“I liked seeing visual evidence of how my ideas were evolving, and how the concepts related to each other.” Michael, PhD candidate

“It Googles for the things I wouldn’t have thought to Google.” Lucy, Corporate Researcher

By the numbers so far

The Vision to Enrich Human Life


Critical Thinking

Innovation

CommunicationProblem Solving

CollaborationCreativity

Sense-Making

Social Intelligence

Trans-disciplinary

CrossCultural

Competency

Novel andAdaptiveThinking

Contextual IntelligenceDigital services that use beneficial, contextualunderstanding and intelligent decisions to

make lives easier, faster and more fun

21st Century Learning Skills

21st Century Work Skills

We are enriching human life by empowering the connected world by upskilling the ability

to advance all critical thinking and apply previously unforeseen insights

Our vision - enrich human life with 21st Century skills


InsightNG and our partnership with IBM


Bridging the gap between Humans and Machines

AUTOMATED &

VISUALISED

MANUAL

INFORMATION

CAPTURE

• Natural language

• Machine learning

• Pattern identification

• Eliminating bias

• Endless capacity

• Dilemmas

• Imagination

• Common sense

• Perspective

• Abstraction

Enhancing systems with the cognitive fabric necessary to enable betterdecision making by using contextual intelligence to combine

cognitive computing and human reasoning


Crowd training the AI with a boundless scarce resource

Context specific user-generated knowledge graphs are used to continuously train and

evolve the cognitive fabric’s machine

intelligence

Shared adaptive capacity creates

new learning partnerships that

find, activate and cultivate deep

learning potential

Everyone is a questioner, a

teacher, a learner


Case Studies – cognitive fabric uses in real life

Precision Health (Medicine)• Exploiting a fundamentally different digital paradigm

to empower a patient-centred

• Decreasing time from insight to decision to action

• Greater agility and speed enabling cost savings, time savings and reduction in manual effort towards the accurate and timely diagnosis and treatment process

Education• Smarter knowledge distribution, collaboration and co-

creation amongst peers, teachers and communities

• Enhanced involvement in classroom

• Improved academic confidence

• Encourages deeper learning and an active voice shaping student ideas and values

• Greater preparedness when leaving school


Case Studies – cognitive fabric uses in real life

Corporate• More intelligent management across the organisation

• Capture and re-use tacit knowledge that usually leaves with staff turnover

• Controlling information and knowledge as a strategic asset

• Improved employee performance – accessing relevant knowledge when needed


Our vision – where we are heading

1st Generation

2nd Generation

3rd Generation

Individual UX focus

Contextualization engine

Visual Thinking UI

Context curation

Knowledge gathering and exploration

Knowledge re-use

Scalable architecture

Multi-platform (mobile)

Automated multi-user knowledge discovery & sharing

IBM Watson integration

Integrated Blockchain

Inherently expandable nature

Actionable knowledge as a service

Multi-user social co-creation

Social Capital

Social Learning

Amplified real-time flow of external sources (structured,

unstructured, semi-structured)

Fully distributed sensemaking

Collective / collaborative intelligence

Integrated context-aware services (device, location, etc.)

Strong viral community effects (organic self-developing communities of practice / interests)

Strong, vibrant domain experts

Full enterprise grade platform

(Q4 2015)

(2016)

Social Impact Initiatives

Impact Investment

We are developing spontaneously

evolving systems of collectiveadaptive capacity that upskill

and enhance human capacity in

an increasingly complex world


Did you find this information interesting?

Are you interested in learning more or collaborating on evolving the vision?

If so, get in touch!

Contact me at [email protected]


www.insightng.com