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Human Resource Training & Developing Model by Weschool,Bangalore
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Training & Development
Models Group Number 01Members: Mufeed Sayyed (24)Adhish Kumar Sinha (01)Harshal Koli (18)Krunal Desai (21)Suneet Sharma (44)Vivek Guntnur (48)
Prin LN Welingkar Institute Of Management Development & Research, Bangalore
What Definition Say About Training ?
The purpose of a training needs assessment is to identify performance requirements and the knowledge, skills, and abilities needed by an agency's workforce to achieve the requirements. An effective training needs assessment will help direct resources to areas of greatest demand. The assessment should address resources needed to fulfil organizational mission, improve productivity, and provide quality products and services. A needs assessment is the process of identifying the "gap" between performance required and current performance. When a difference exists, it explores the causes and reasons for the gap and methods for closing or eliminating the gap. A complete needs assessment also considers the consequences for ignoring the gaps.
Professional
Equipping employ with required knowledge &
skills for the job
Simple
What Definition Say About Training ?
The purpose of a training needs assessment is to identify performance requirements and the knowledge, skills, and abilities needed by an agency's workforce to achieve the requirements. An effective training needs assessment will help direct resources to areas of greatest demand. The assessment should address resources needed to fulfil organizational mission, improve productivity, and provide quality products and services. A needs assessment is the process of identifying the "gap" between performance required and current performance. When a difference exists, it explores the causes and reasons for the gap and methods for closing or eliminating the gap. A complete needs assessment also considers the consequences for ignoring the gaps.
Professional
Equipping employ with required knowledge & skills
for the job
Simple
Goals, Objectives & Relation with other HRM activities
The goal of training and development is to enhance employee quality and motivation so as to improve productivity and meet future needs of the organization.
Objectives How it is
related to HRM activities
Goal
Goals, Objectives & Relation with other HRM activities
Defining training objectives in both
qualitative and quantitative terms helps
in evaluating and monitoring the
effectiveness of training. Involvement of top
management is necessary in order to integrate
training objective with organizational objectives.
How it is related to HRM activities
Goal
Objectives
Goals, Objectives & Relation with other HRM activities
A. Task analysis: the basis for developing training programs, strategies and materials.
B. HR planning: guidelines for training and development programs.
C. Performance appraisals: identifying training needs.
D. Organization development: identifying training needs.
Goal Objective
s
How it is related to HRM activities:-
Process of Training and Development
Training Needs
Organization analysis: identify training needs
Job analysis: identify training needs according to job descriptions
People analysis: identify people that need training
Process of Training and Development
Training
Needs Instructional Design
Set training goals. Determine what to train. Identify trainees. Choose training materials Select trainers
Process of Training and Development
Training
Needs
Instructional Design Validation
A. Validate the training program before implementation.
Pilot study: conduct the program with a small number of trainees to test its effect.
Consultation: consult the trainees and their supervisors on the appropriateness of the program.
Process of Training and Development
Training
Needs
Instructional Design
Validation
Implementation
A. Appoint manager of the training program.
B. Develop managing guidelines for the program.
C. Provide logistic supports.D. Conduct concurrent evaluation
of the program
Process of Training and Development
Training Needs
Instructional Design Validation Implementatio
n Evaluation and follow-up
Types of evaluation:Concurrent evaluation: evaluate training effects during training.Immediate evaluation: evaluate training effects at the end of the training.Follow-up evaluation: evaluate training effect by evaluating trainee performance over time
Process of Training and Development
Training Needs
Instructional Design Validation Implementation Evaluation and
follow-up
Types Of Training :-Ty
pes On-The Job
Off-The Job
Types Of Training :-Ty
pes On-The Job
Off-The Job
Types Of Training :-Ty
pes On-The Job
Off-The Job
On – The Job Off – The Job
1.
2.
3.
4.
Coaching Vestibule – Training
Mentoring
Job – Rotation
Job – Instruction Technique
Role - Play
Management - Games
Out – Door Training
Training and Development Models
1. Instructional Systems Design (ISD)
2. Systematic Model Training
3. Transitional Model
Instructional Systems Design (ISD)
▪ ISD model was made to answer the training problems.
▪ The systematic approach to the Analysis, Design, Development, Implementation, and Evaluation of learning materials and activities.
▪ Widely used now-a-days because it is concerned with training need on the job performance.
▪ ISD is the process to determine the 5W1H of Learning
(Who, What, When, Where, Why, and How)
▪ Training objectives are defined on the basis of Job Responsibilities and Job Description.
Key Elements of ISD
▪ There is a genuine need for learning.
▪ The learning events are well designed.
▪ Quality learning materials are developed.
▪ Learning events are implemented using the appropriate strategies and approaches.
▪ Learning events are evaluated to ensure learning has actually taken place.
ISD comprises of Five Stages
1. Analysis- training need assessment, job analysis
2. Planning- setting goals of learning outcome, instructional objectives, media selection, strategies to impart knowledge,etc
3. Development-developing course material for training like workbooks, visual aids, hand-outs, etc.
4. Execution- focuses on logistical arrangement of speakers,equipment,benches,podium, etc.
5. Evaluation- to make sure that training program has achieved its aim in terms of work performance
Conventional ISD model (ADDIE 1975)
• Developed by Florida State University
• Was used by Armed Services as the primary means for developing Training programs
• Term ‘ADDIE’ was changed to ISD (Instructional System Design)
• It’s a continuous process that lasts throughout the training program.
• Output of one phase is input of next phase.
The System model
System Model5 Phases
1.Analyze and identify the training needs i.e. to analyze the department, job, employees requirement, who needs training, what do they need to learn, estimating training cost, etc The next step is to develop a performance measure on the basis of which actual performance would be evaluated.
2. Design and provide training to meet identified needs. This step requires developing objectives of training, identifying the learning steps, sequencing and structuring the contents.
3.Develop- Requires listing the activities in the program. Assist the participants to learn delivery method, examining the training material, validating information to be imparted to make sure it accomplishes all goals and objectives.
4.Implementing is the hardest part of the system because one wrong step can lead to the failure of whole training program.
5. Evaluating each phase so as to make sure it has achieved its aim in terms of subsequent work performance. Making necessary amendments to any of the previous stage in order to remedy or improve failure practices.
Transitional Model
▪ Focusses on the organization as a whole.
▪ The outer loop describes the vision, mission and values of the organization on the basis of which training model i.e. inner loop is executed.
▪ Vision-Focuses on the milestones that the organization aims to achieve.
▪ Mission-The reason for developing a mission statement is to motivate, inspire, and inform the employees regarding the organization.
▪ Values-It reflects the deeply held values of the organization and is independent of current industry environment. For example, values may include social responsibility, excellent customer service, etc.
Narayan Murthy Centre for Development
World's Largest Corporate University
340 Acre Campus ,500 Instructors , 200
Classrooms
115,000 Engineers
4000 Employees for 4 Months Each
INFOSYS TRAINING MODEL
Induction
Cultural Training & Assessment
Technical Training
Induction• 7 Day Induction
Process• Meet with Senior
Management• Company policies• Security and
Safety Drills
Culture and Assessment• 7 Days Cultural
Training• Soft Skills Training• Initial Assessment
Test • Divide
Technical Training
• 3-4 Days
• 50%Modules
• Basics• 1-2 Month
General • Specific
• 3-4 MonthsPlatfor
m
Consistently 50%
Passing 60% in final test
Clear : Bench or Project
Fail : Retraining With next batch
Angel Broking Pvt. Ltd.
▪ Methodology
There are various methods which can be used for training & development of Angels:
(a) E-Learning:
E-Learning is a general team used to refer to computer-enhanced learning.
It provides self-learning across the organization.
It helps in reaching out to outstation Regions/Branches but can also be in conjunction with face-to-face teaching with the help of a facilitator.
The training contents available are in the form of PPT, text documents etc.
(b) On-Job-Training:
Every Angelite undergoes this type of Training.
It facilitates learning new processes / skills on the job through peers / supervisors.
Effectiveness▪ Learning programs helps in gaining knowledge.
▪ Success in implementing new learnings is not likely to be fully achieved, managers take effort to constantly coach team members, as they learn faster by observing their supervisors.
▪ To ensure and maintain the seriousness about the T & D among team members: the Supervisors & the team members are expected to adopt the below mention practices;
Training Content
▪ The content for the Induction & all Functional Training programs is designed & developed with the help of process owners at CSO.
▪ Contents for all specialized training programs is designed & developed by the Training Team at CSO.
▪ Standardized contents for all training programs are available with the T & D team at CSO and some of them are available on the E-Learning interface on Angel Harmony.
Mandatory Learning Programs▪ Angel
provides for a minimum of seven days of formal training which includes Induction, Functional & CRM to all new joinees.
Special Learning Programs▪ The opportunity for special learning programs are offered to
performers as a reward.
Learning & Development linked to Performance
▪ During employment phase Angelites are constantly nurtured to acquire new skills that will help plan their career progression and put them on fast track to career growth.
▪ T & D programs are aimed to honed their skills and improve the effectiveness of Angelites to apply the learnings on the job.
▪ All training programs are linked to assessment tests which are ultimately linked to performance on the job.
▪ The assessment test are administered through the Test Centre on Angel Harmony.
▪ The ratings of the various tests are captured in Angel Harmony and form an important part of performance reviews.
▪ The Performance Management System is also a platform to capture further training & developmental needs for each Angelite.
Post Training & Pre Probation Performance Review