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1 Welcome! How Students Experience Search Results

How students experience search results

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Page 1: How students experience search results

1

Welcome!

How Students Experience Search

Results

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[email protected]@librarychristihttps://www.linkedin.com/in/christishowmanfarrar

Christi Showman FarrarDirector, Schools & Public Libraries

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[email protected]@deirdre_lyonhttp://bit.ly/1RZGsbg

Deirdre CostelloSr. UX Researcher

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EBSCO’s User Research TeamAnd our work with Students

Secondary ResearchVideo Diary StudyContextual Inquiry & InterviewsParticipatory Design Activity

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Our Biggest Learning: Motivation

External Social Support

MentorshipFindingTheir

Subject

Internal

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Research Obstacles

Starting Out

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Returns Results

Students Understan

d

TRUST

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Top, relevant results first.

I Trust It.

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Top, relevant results first.

I Trust It.

I Get It.

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Top, relevant results first.

I Trust It.

I’m The Judge.

I Get It.

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Returns Results

Students Understan

d

TRUST TOPIC PRESEARCH

Building Foundation

al Knowledge

About Topic

Broad Topic = More

Information, Right?

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Top, relevant results first.

My Search +

“Secondary Buzzwords”

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Returns Results

Students Understan

d

TRUST TOPIC PRESEARCH PIVOT NEXT STEPS

Building Foundation

al Knowledge

About Topic

Broad Topic = More

Information, Right?

Same Keywords Will Work,

Right?

This Is Where

Students Are

Looking For Help.

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Research Obstacles

Starting Out

RefiningKeywords

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The Keyword Puzzle

VocabularyHierarchy

PracticeIdea

Prac

tice

Vocab

Idea

Hie

rarc

hy

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Animals Birds

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Keyword Hierarchy

Penguin

Flightless

BirdAnimal

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How tall is an Emperor Penguin?

tall

Emperor

Penguin

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Research Obstacles

Starting Out

RefiningKeywords

Narrowing Down

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Top, relevant results first.

Narrowing by Source Type

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Top, relevant results first.

Narrowing by Topic

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Top, relevant results first.

“Gateway Filters”

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Top, relevant results first.

Other Helpful Filters

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Research Obstacles

Starting Out

RefiningKeywords

Narrowing Down

UnderstandingFilters

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Research Obstacles

Starting Out

RefiningKeywords

Narrowing Down

JudgingAppropriateness

UnderstandingFilters

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ON-TOPIC

MANAGEABLE

PEER-REVIEWED

OVERLY

SPECIFIC

TOO

ADVANCE

D

TECHNICAL

Appropriate

Overwhelming

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Research Obstacles

Starting Out

RefiningKeywords

Narrowing Down

JudgingAppropriateness

Tapping IntoMotivation

UnderstandingFilters

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What Can We Do?Teacher and Librarian Together

Allow for Exploration

Skills and Drills

Make it Motivating

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consectetur.

Protected

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Practice Makes (Almost) Perfect

Develop Keywords

Search & Refine

Check Accuracy

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Maintaining Motivation

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Product

Background Deep Dive

Build Plan Synthesize

ResearchOutlinePre-Search

Re-Think the Research Path

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Please be in touch.

@deirdre_lyon@librarychristi

[email protected]@ebsco.com