A hotel is where people stay during a vacation, holiday, sometimes for business purposes, or simply for recreation. Such commercial establishments provide fooding, lodging, and other facilities in return for a certain amount of money. And, when it comes to managing all these activities of a hotel, the endeavours are all clubbed under the term ‘hotel management.’ The tasks in this field include planning, directing, hiring, organising, catering, and more. Such establishments are concerned about human and natural resources, finances and technology as well.

Hotel Management in a Nutshell

Office Work – Reception, Paperwork, Back office, Front office, etc.

Food Production And Catering – Preparation of dishes, Bartending, Mixology, etc

Food And Beverage ServiceHousekeeping And Basic Stewardship

The Many Facets Of Hotel Management

HOW DOES A HOTEL WORK?• Boarder books the room over telephone / Internet• Arrives at the hotel• Receptionist checks for booking and offers the room for a price• All paperwork is done and details of the customer’s whereabouts are taken and updates in the database / booking log.• Food and other facilities are provided from time to time or as per the boarder’s preference.• Housekeeping tasks are carried out in the boarder’s absence or whenever he recommends.

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1. Foreign Tourist Arrivals (FTAs) are drastically rising; 4.5% growth observed.

2. Online bookings are expected to double this year.3. 13.45 million jobs in the sector are expected to emerge in near

future.4. Of that, 10.49 million will go into eateries, 2.3 million in hotels, and

0.66 million in travel and tourism.

Indian Hospitality Industry Trends

Talking About Employment, Hotel Management Institutes are in High Demand

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Kickstart your career with the best hotel management institute in Kolkata because:

• You will be able to learn in detail about all the facets of the industry.

• You can have plenty of placement opportunities and land your dream job.

• Your career will pertain not only to the hotel industry, but also air and rail catering, business clubs and famed restaurants, cruise lines, and hospitals.

• You can take up a course of your choice – whether a diploma or a full-time program.

• You can have a job profile of your choice too – whether in the food production sector, front office, housekeeping department, food and beverage service, etc.

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Which Are The Courses To Learn?

1. Tourism And Hotel Management

2. Catering Science3. Bar Tending And

Mixology4. Food Production and

F&B Services5. Housekeeping And

Front Office Tasks6. Basic Stewardship

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• Golden Tulip• ITC Landmark• Ramoji Film City• Cambay Spa & Resorts• Royal Orchid• The Park• The Pride• Lemon Tree• Clearks & Royal Caribbean cruise• Pioneer Cruises, and more

Which Hotels Resource Manpower From Such Institutes?

• A knack for catering• Great communication skills• Creativity in food preparation• Ability to organise events and occasions• A friendly and pleasant personality

What Are The Degrees That You Can Have?

•Diploma •B.Sc•MBA

Which Qualities Would Make You Competent?

• General Manager: They are the face of all operations happening inside a hotel. Their authority is high and their duties include budget planning, resource allocation, expenditure approval, and quality upkeep.• Resident Manager: These managers have to reside in the hotel itself and are available on-call. They have a special role to play during emergencies and problematic situations. Sometimes, general managers can function as resident managers as well.

What Are The Managerial Designations?

How To Choose A Hotel Management Institute?

1. Look for experience.2. Observe the infrastructure.3. Does the institute have good faculty

members?4. Which courses are available?5. Do placements happen?6. Is the institute government registered?7. Does it have any additional accreditation, like

an ISO certification?8. Can you apply for an admission online?9. Is the course fee reasonable?10.Is it available for free consultation?

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