SERVICE SKILLS VICTORIA

HOSPITALITY UPDATE

Home Economics Victoria – 22nd July 2010

What does Service Skills Victoria do?

Skill Needs Report

2010 Report Access Economics

Report

Both available

http://www.ssv.org.au/skillneeds.php

Industry Snapshot

Accommodation Restaurants, Cafes, Bars Gaming

Catering Tour Guiding Conferences

Tour operations Events Attractions

Cultural Tourism Holiday Parks & Resorts Tourist Information Services

Industry Issues

Current issues: Recovery from GFC Increasing vacancies Inbound Tourism growth Growing Skills Shortages Consumer Expectations Technology – Internet, Social Media Sustainability Workforce Development

Infrastructure Initiatives

Growth & Skills Shortage

Challenges

Industry Ready Practical skills

Current News & Issues

Mandatory Responsible Service of Alcohol (RSA)

Food Allergy component in all Food Safety Programs

New funding arrangements & contestability

Resources

Service Skills Australia Revamped web site 2010 E-Scan User Guides – FREE! www.serviceskills.com.au

Service Skills Victoria RSS Feed www.ssv.org.au

Professional Development

Professional Development Work Placement Industry Association Events Industry Newsletter – Food Service

Magazine, R&C Vic Magazine Industry Networks – VETiS Network Annual HEV Conference

Training Package

A nationally endorsed and recognised set of integrated components of training and

assessment for a specific industry, industry sector or enterprise that can be used for developing and

recognising people’s competencies

Training Package

Three Components: Competency Standards Assessment Guidelines Qualifications Framework

What a Training Package is NOT! Does not describe how skills

and knowledge should be attained or the method of training delivery Training Providers develop the

curriculum

Training Package Update

SIT07 V2.1 Tourism, Hospitality & Events Training Package Under review V2 endorsed in November 2009 V2.1 – errors identified Purchasing Guide

published May 2010

What you can tell me!

‘Male students at Victorian Government schools are flocking to kitchens in record numbers, inspired by the popularity of MasterChef-style TV programs.’

Australian Food News May 2010

‘About 600 more males are studying Vocational Education and Training (VET) in Hospitality this year compared to 2008.’

Rob Hulls, May 2010

Thank You!

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