Hcs 320 hcs320

HCS/320

HEALTH CARE COMMUNICATION

STRATEGIES

The Latest Version A+ Study Guide

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HCS 320 Entire Course Link

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HCS 320 Week 1 Communication Opinion Paper

Write a 700- to 1,050-word paper on health care communication.

Answer the following questions in your paper:

How does effective communication incorporate the basic elements of

communication?

How do the basic elements of effective communication differ from the basic rules

of health care communication?

How might a provider encourage a reluctant consumer to communicate candidly?

Howmight cultural differences influence communication?

Cite a minimum of two sources, one from the University Library and the other from the

course textbooks or Electronic Reserve Readings, to support your opinion.

Format your paper consistent with APA guidelines.

https://portal.phoenix.edu/te/AcademicPlan/index.html#/programs/5437480/courses/OSIRIS%3A46391229/details




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HCS 320 Week 2 HIPAA Tutorial Summary

ummarize,in 150 to 200 words,the main points that you gleaned from the HIPPA tutorial.

Include the following:

What did you learn from the HIPAA tutorial?

Why is this information important?

How will you use this information in the future?

HCS 320 Week 3 Health Care Process

Resource: University of Phoenix Material: Preparing Organizations for Strategic Change

Select, from the following list, one health care communication process to be updated,

streamlined, or implemented:

Electronic medical records

Communicating new policies and procedures

Creating work schedules

Community plan for emergency preparedness

New human resources system

A process of your choice

Select, from the following list,an organization in which the process will be updated,

streamlined, or implemented:

Long-term care

Emergency management

Health management

An organization of your choice

Determine the audience for your final presentation.

Submit the selections, as well as your rationale for the selections, to your facilitator for

approval.

HCS 320 Week 3 Health Care Communication Methods

Read the instructions in the University of Phoenix Material: Health Care Communications

Methods, and select one option to complete the assignment. You can choose from the

following options:

Option 1: Nursing Home Administrator

Option 2: Communications Coordinator

Health Care Communication Methods

The following assignment options provide the opportunity for you to explore communication

methods for different kinds of health care scenarios. The assignment options also allow you to

examine the effects of HIPAA and other regulations on health care communication.

Select and complete one of the following assignments:


Option 2: Communications Coordinator


Read the following scenario:

As the administrator of a local nursing home, you have just received notification that the

organization is being purchased by a national group. Because of new policies to be

implemented, many of the residents will be displaced. To make the situation more

challenging, some of these residents have difficulty communicating, have no local family,

and have not indicated that they approve the release of their medical information.

Arrangements must be made for these individuals.

Write a 1,050- to 1,400-word paper on the different types of communication methods for the

health care organization described in the scenario.

Include the following in your paper:

The advantages and disadvantages of using traditional, electronic, and social media for

health care communication

The effects of HIPAA and other regulations on the use of these media for health care

communication

Cite a minimum of two sources, one from the University Library and the other from the course

textbooks or Electronic Reserve Readings, to support your position.


Option 2: Communications

Coordinator

Consider the following scenario:

You are the communications coordinator for a national drug manufacturer. Recently, there

have been reports of significant negative effects caused by one of your medications that is

used by a significant population. News reports have alleged that one of the individuals

affected is a well-known public figure. You are tasked with addressing the news reports and

the general public regarding this situation.

Write a 1,050- to 1,400-word paper on different types of communication methods for the

health care organization described in the scenario.


The advantages and disadvantages of using traditional, electronic, and social media for

health care communication

The effects of HIPAA and other regulations on the use of these media for health care

communication

Cite a minimum of two sources, one from the University Library and the other from the course



HCS 320 Week 4 Communication Channels Presentation

Consider the following scenario regarding an issue that affects the organization and the

public:

You are the project manager at a state-supported public health care facility.

Because of the success of your organization, a local organization has donated a

state-of-the-art magnetic resonance imaging machine that is not available

anywhere else in the vicinity. As the project manager, you are tasked with

educating the staff and informing the public regarding this new technology.

Create a schematic or flowchart to illustrate how to incorporate teams into daily health

care communication for the issue described in the scenario.

Use Microsoft® PowerPoint®, Microsoft® Paint, Microsoft® Visio®, Microsoft® Word,

Microsoft® Excel®, or a tool of your choice to create the schematic or flowchart.

Include the following:

What team structures, functions, project goals, obstacles, and communication will

be used

How to integrate teams, planning, and training to provide a successful outcome of

the selected process

What potential communication obstacles might arise from the scenario

Recommendations on how the team might use effective group communication

strategies inside and outside the organization, including the use of social media

Recommendations about how the team might effectively communicate inside and

outside the organization, including the use of social media

Media opportunities for this management success

Include videos, audio, photos, diagrams, or graphs as appropriate.

Cite a minimum of two sources, one from the University Library and the other from the

course textbooks or Electronic Reserve Readings, to support your position.

Format your assignment, including any images, consistent with APA guidelines.

HCS 320 Week 5 Communication and Crisis Paper

Read the following scenario:

In 1979, the Three Mile Island nuclear reactor malfunctioned, releasing radiation

into the environment. There were no immediate deaths or injuries resulting from

the incident; however, the accident drew much media attention and created

concerns in the local area and beyond. The major forms of communication used to

report these events were the three major television networks and local radio

stations.

In 2005, Hurricane Katrina devastated the New Orleans area and immersed a significant

part of the city in water. Local citizens and their families were affected. In contrast to the

Three Mile Island incident, newer communication technologies, such as the Internet, were

used to disseminate information.

Today, you are the director of a regional Emergency Management Office. You begin

receiving official reports that the public water supplies of several towns in the area have

become contaminated with a life-threatening biological agent. Contingency plans must be

addressed within the organization and with the public without creating a panic.

Write a 1,400- to 1,750-word paper on essential communication in a community crisis

situation described in the scenario.


The individuals or groups that will be communicating inside and outside the

organization during this crisis situation

Potential advantages and challenges associated with communicating within the

organization and with the public and private sectors during this crisis situation

Differences in communication processes used in crisis situations, including what

you learned from the situations in the scenario and how you might incorporate that

knowledge to improve health care communication strategies

Appropriate technology, such as social media, affecting communication during the

crisis situation and how these technologies may be used to enhance

communication

How technology might be used differently now than it was during the crisis

situations described in the scenario

Media opportunities during this management crisis

Cite a minimum of three sources, one from the University Library and another from the

course textbooks or Electronic Reserve Readings, to support your position.


HCS 320 Week 5 Preparing Organizations for Strategic Change

Read the instructions in the University of Phoenix Material: Preparing Organizations for

Strategic Change, and select one option to complete the assignment. You can choose

from the following options:

Option 1: Microsoft® PowerPoint® Presentation

Option 2: Brochure

Option 3: Video Presentation

Preparing Organizations for Strategic Change

The following assignment options provide the opportunity for you to identify how a health care

process might be updated, streamlined, or implemented in a health care organization.

Select and complete one of the following assignments:

Option 1: Microsoft® PowerPoint

® Presentation

Option 2: Brochure


Option 1: Microsoft® PowerPoint®

Presentation

Use the organization, process, and audience you selected in Week Two from the following lists

to complete this assignment option:

Health care processes to be updated, streamlined, or implemented

o Electronic medical records

o Communicating new policies and procedures

o Creating work schedules

o Community plan for emergency preparedness

o New human resources system

o A process of your choice, approved by the instructor

Organization in which the process will be updated, streamlined, or implemented:

o Long-term care

o Emergency management

o Health management

o An organization of your choice, approved by the instructor

Prepare a 15- to 20-slide Microsoft® PowerPoint

® presentation, including title and reference

slides, on this health care process.

Address the following points in your presentation:

How this health care communication process might be updated, streamlined, or

implemented

What team structures, functions, goals, obstacles, and communication will be used in the

selected process

How to integrate teams, planning, and training to provide a successful outcome of the

selected process

Recommendations on how the team might effectively communicate inside and outside the

organization, including the use of social media

How the communication process will progress from initiation to completion

How communication may affect each point in the process

The changing role of health care communication and the development of social media as

they affect the communication process

Why communication campaigns must adapt over time

List major points in the slides. Include detailed explanations in the speaker notes section that

correlate to each point.

Include videos, audio, photos, diagrams, or graphs as appropriate.

Cite a minimum of four sources, one from the University Library and another from the course


Cite your sources and format your text consistent with APA guidelines.

Present your Preparing Organizations for Strategic Change Presentation.

Option 2: Brochure



Health care processes:






o A process of your choice


o Long-term care


o Health management

o An organization of your choice

Create a 4- to 6-page brochure on the selected heath care process.

Address the following points in the brochure:


implemented

What team structures, functions, goals, obstacles, and communication will be used in



selected process

Recommendations on how the team might effectively communicate inside and outside

the organization, including the use of social media



The changing role of health care communication and the development of social media

as they affect the communication process


Include photos, diagrams, or graphs as appropriate.

Use the brochure builder located on the student website to help you complete this assignment.

Cite a minimum of four sources, one from the University Library and another from the course


Format the brochure, including the images, consistent with APA guidelines.




Health care processes:






o A process of your choice


o Long-term care


o Health management

o An organization of your choice

Create a 90-second video presentation (vodcast) on the selected health care process.

Address the following points in your vodcast:


implemented

What team structures, functions, goals, obstacles, and communication will be used in



selected process

Recommendations on how the team might effectively communicate inside and outside

the organization, including the use of social media



The changing role of health care communication and the development of social media

as they affect the communication process


Perform an Internet search on creating a video presentation. Use this information to write a

transcript for your vodcast.

Provide a written transcript of the vodcast.

Reference at least two sources other than the course text.

Format your written assignment consistent with APA guidelines.

Submit the written transcript, along with the video, to your facilitator.

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Hcs 320 hcs320