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Lecture 4
Conceptual Design
2015 Winter Internship Seminar @Yonsei HCI Lab Track II : Prototypes and Evaluations Class hours : Fri. 14:00 – 15:30 23rd January, 2015
Class Activity
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 2
Reviewing Pinterest Boards
Reviewing Social Model & Persona Review Papers
1 2 3
Pinterest - Users - Use Context - Artifacts?!
- Devices - Services
- Interaction Models
Your Blog Post #3 “Social Model” Your Blog Post #4 “Persona”
- Watch Aland Cooper’s Talk on Persona
- Review two related papers - Blythe, 2006 - Briggs, 2012
MENTAL MODELS AND CONCEPTUAL DESIGN
Textbook Chapter 8.
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 3
INTRODUCTION
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 4
Figure 8-1 You are here; the second of three chapters on creating an interaction design in the context of the overall Wheel lifecycle template.
MENTAL MODELS
• Designer’s mental model
– Vision of how system works as held by designer
• What the system is
• How it is organized
• What it does and how
• User’s mental model
– Description of how system works as held by user
• Conceptual design is what we use to connect the two
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 5
MENTAL MODELS
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 6
Figure 8-2 Mapping the designer's mental model to the user's mental model.
MENTAL MODELS
• Designer’s Mental Model
– Designer’s mental model in the ecological perspective: Describing what
the system is, what it does, and how it works within its ecology
– Designer’s mental model in the interaction perspective: Describing how
users operate it
– Designer’s mental model in the emotional perspective: Describing
intended emotional impact
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 7
CONCEPTUAL DESIGN
• Leverage Metaphors in Conceptual Design
– Metaphors in the ecological perspective
– Metaphors in the interaction perspective
– Metaphors in the emotional perspective
• Conceptual Design from the Design Perspectives
– Conceptual design in the ecological perspective
– Conceptual design in the emotional perspective
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 8
CONCEPTUAL DESIGN
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 9
Figure 8-3 Designer workflow and connections among the three conceptual design perspectives.
CONCEPTUAL DESIGN
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 10
Figure 8-4 Part of a conceptual design showing immersion in the emotional perspective (sketch courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
CONCEPTUAL DESIGN
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 11
Figure 8-5 Early conceptual design ideas from the ecological perspective(sketch courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
CONCEPTUAL DESIGN
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 12
Figure 8-6 Ecological conceptual design ideas focusing on a feature for a smart ticket to guide users to seating (sketch courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
CONCEPTUAL DESIGN
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 13
Figure 8-7 Ecological conceptual design ideas focusing on a feature showing communication connection with a smartphone (sketch courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
CONCEPTUAL DESIGN
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 14
Figure 8-8 Ecological conceptual design ideas focusing on the features for communicating and social networking (sketch courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
CONCEPTUAL DESIGN
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 15
Figure 8-9 Part of a conceptual design in the interaction perspective(sketch courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
STORYBOARDS
• Making Storyboards to Cover All Design Perspectives
– Hand-sketched pictures annotated with a few words
– All the work practice that is part of the task, not just interaction with the
system, for example, include telephone conversations with agents or roles
outside the system
– Sketches of devices and screens
– Any connections with system internals, for example, flow to and from a
database
– Physical user actions
– Cognitive user actions in “thought balloons”
– Extra-system activities, such as talking with a friend about what ticket to buy
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 16
STORYBOARDS
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 17
Figure 8-10 Example of a sequence of sketches as a storyboard in the ecological perspective (sketches courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
STORYBOARDS
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 18
Figure 8.10, cont’d
STORYBOARDS
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 19
Figure 8-11 Part of a different Ticket Kiosk System storyboard in the ecological perspective(sketches courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
STORYBOARDS
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 20
Figure 8-12 Sample sketches for a similar concert ticket purchase storyboard in the interaction perspective (sketches courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 21
Figure 8.12, cont’d
STORYBOARDS
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 22
Figure 8.12, cont’d
STORYBOARDS
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 23
Figure 8-13 Storyboard transition frame with thought bubble explaining state change (sketches courtesy of Akshay Sharma, Virginia Tech Department of Industrial Design).
DESIGN FOR EMBODIED INTERACTION
• Embodied interaction
– Involves user’s physical body in interaction with technology
– In a natural way, such as by gestures
• Moving interaction off screen and into action-situated real world
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 24
DESIGN FOR EMBODIED INTERACTION
• Embodiment
– “How nature of living entity’s cognition shaped by form of its physical ma
nifestation in world.”
– Central to idea of phenomenological interaction
– Dourish: “How we understand the world, ourselves, and interaction come
s from our location in a physical and social world of embodied factors.”
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 25
DESIGN FOR EMBODIED INTERACTION
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 26
Figure 8-14 The Scrabble Flash Cube game.
UBIQUITOUS AND SITUATED INTERACTION
• Ubiquitous, Embedded, and Ambient Computing
– Ubiquitous interaction is interaction occurring not just on computers and
laptops but potentially everywhere in our environment. Interactive
devices are being worn by people; embedded within appliances, homes,
offices, stereos and entertainment systems, vehicles, and roads; and
finding their way into walls, furniture, and objects that we carry.
• Situated Awareness and Situated Action
– In a social interaction setting, this can help find other people and can help
cultivate a feeling of community and belonging (Sellen et al., 2006)
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 27
Exercise 8-2: Storyboard for Your System
• Goal
– Get a little practice in sketching storyboards.
• Activities
– Sketch storyboard frames illustrating narrative sequences of action in each of the three perspectives.
– Include things like these in your storyboards:
• Hand-sketched pictures annotated with a few words
• All the work practice that is part of the task, not just interaction with the system, for example, include telephone conversations with agents
or roles outside the system
• Sketches of devices and screens
• Any connections with system internals, for example, flow to and from a database
• Physical user actions
• Cognitive user actions in “thought balloons”
• Extra-system activities, such as talking with a friend about what ticket to buy
– For the ecological perspective, illustrate high-level interplay among human users, the system as a whole, and the surrounding
context.
– In the interaction perspective, show screens, user actions, transitions, and user reactions.
– Use storyboards in the emotional perspective to illustrate deeper user experience phenomena such as fun, joy, and aesthetics.
• Schedule
– You decide how much time you can afford to give this. If you cannot do this exercise in all three perspectives, just pick one, perhaps
the ecological perspective.
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 28
Homework
Lecture #4 2015 Winter Internship @Yonsei HCI Lab 29
Do More Sketches Find Your Metaphor
Candidates
Storyboard For your System
1 2 3
Upload on Pitnerest Find Comparative Systems. Find Comparative Use Cases.
- Metaphors in the
ecological perspective - Metaphors in the
interaction perspective - Metaphors in the
emotional perspective
Your Blog Post #4 “Storyboard” Do the exercise #8-2
Submission Due : 11: 59 pm, Mon. 26th Jan. 2015