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Presented by:Dushan Zaric
Implementing An Effective and Enduring Apprenticeship Program in Your Bar
Dushan Zaric* 20 years of Experience behind Bars
*Co-Owner of Employees Only and Macao Trading Co NYC
*Co-Founder of The 86 Co
* Principal Bartender
* Consultant
* Author
* Student
Employees Only, NYC
Building & Apprenticing your Team
Building & Apprenticing your Team
=Mentoring your Team
Let’s look back…
Lineage
What defines a team?
Trust + Talent + Positive Attitude
=Successful Businesses and Happy Employees
How to instill TRUST?
How to instill TRUST?
* Be open about your experience, and intentions
* Know your limits
* Know your goals
*Be genuine
*Lead by Example
*Be Fair
How to Identify Talent?
How to Identify Talent?
* SNAP UP THE TALENT WHILE YOU STILL CAN!
* The right candidates always see the glass as half full!
* In a bar setting, oftentimes you cannot choose the staff
* If you can choose the staff, go w/ your gut/instincts
* Speak candidly, openly
* Testing
Talented People
Talented People
* are 100% open and honest.
* do not balk at new experiences, or at taking
direction
* are the best, and truest form of Performers
How to manage them?
* Identifying leaders is key
* Identify individual strengths and weaknesses
* Instill a “pass it on” attitude
How to instill POSITIVE ATTITUDE?
How to instill POSITIVE ATTITUDE?
* Have it yourself
* Be kind and considerate
* Don’t be a jerk
* Allow your team to build your business
* Share ideas - EDUCATION
* Welcome feedback
* Speak as friend rather then a boss
Empowerment
Empowerment
* DO NOT MICRO MANAGE!!!
* Set goals and reward those goals (w/ praise, trips, cash money)
* Allow the creativity to flow
* Try to be an open book with your staff
* Your business is a blank canvas, and your team paints it, color after color, continuing to improve upon it and grow along with you
* Give everyone the benefit of the doubt
* If irreconcilable damages occur, it may be time to say goodbye
GROW with your TEAM
* Goal-setting is necessary for growth in any and all life situations
* Get constant feedback from your team on what to improve, and what works the best
* DIVIDE & CONQUER, setting clear tasks, agendas, and deadlines to relief the burden from yourself
Team Building exercises
Follow your Nose!
A movement exercise for the whole group. Move around the room, filling up the space, changing pace, changing direction, being aware of other people but not touching them. Now become aware of your nose. Let your nose lead you around the room. Follow it wherever it goes!
Develop this by focussing on different parts of the body, so that participants begin to discover new ways of moving. Very useful for dance or physical theatre, or simply for discovering movement ideas for characters. Try being led by your stomach, your little toe, your knee, your back and so on.
Team Building exercises
The Marble Exercise
Encourage continuous education &
Longevity behind the Bar
Create a culture of Unexpected Gestures
Do fun stuff together Strengthen the Tribe
Employees Only, NYCSaturday, July 6, 13
Thank you dear Sponsor!
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Thank you GSC!
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