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The following is a simple presentation by Lynn Kincaid of Information Professionals. It illustrates the differences in behavior of each current working generation with regard to workplace behavior and discusses the differences and subtleties in managing each.
2. This is a unique time in workforce history with people spanning four generations born in the Generations why care, why bother? 22 July 2011 2 1930s. . to the 1990s And there are some cultural changes in that spread 3. And each generation interacts with each generation as a: Generations why care, why bother? 22 July 2011 3 Potential work mate Client Co-worker 4. And as such has different expectations regarding: Generations why care, why bother? 22 July 2011 4 Work ethic Work culture Way to work So to get the most done in the easiest way with the best outcome, the intergenerational game needs to be played. 5. Traditionalists (the Silent Generation): Generations what are they? 22 July 2011 5 Born: 1927 1945, over 68 As at May 2013: 425,200 in the work force Work ethic: Hardworking and loyal, single job Work culture: From depression cherish their job Way to work: Team players, in-person interaction, face to face, meetings, lectures, little or no technology What is important: Respect, tradition. 6. Baby Boomers: Generations what are they? 22 July 2011 6 Born: 1946 1964, 49 - 67 As at May 2013: 4,134,200 in the work force Work ethic: Loyal, work-centric, cynical many changes Work culture: Salaries, long hours, title = success Way to work: Competition and challenges What is important: High levels of responsibility, perks, praise and challenges. 7. Generation X: Generations what are they? 22 July 2011 7 What is important: Diversity, challenge, entrepreneurial Born: 1965 1980, 33 - 48 As at May 2013: 2,603,000 in the work force Work ethic: Ambitious, hardworking, w/l balanced, independent seen burnout of their parents Work culture: Flexible requirements, schedules, and work hours Way to work: Hands off attitude, work alone, no meetings 8. Millennials (Generation Y): Generations what are they? 22 July 2011 8 What is important: Attention, creative challenges, personal growth Born: 1981 1994, 19 - 32 As at May 2013: 3,853,200 in the work force Work ethic: Seeks meaningful careers and attach to mentors not organisations pampering parents Work culture: Multitasking, highly technological, fast, immediate, high level of communications Way to work: Be involved, Facebook work style, flexible tech environment 9. Generation Z: Generations what are they? 22 July 2011 9 1995 2009 687,600 in May 2013 workforce Never experienced the pre-internet world Generation Alpha: 2010 and later More formally educated Older, wealthier parents - materialistic 10. Traditionalists: What does this mean in working with: 22 July 2011 10 For the Baby Boomers Respect their experience Respect their company Dont be cynical For Generation X Meet with them face to face Set & meet timeframes Work with them, not alone Slow down Avoid techno-stuff Request / not expect feedback For Millennials 11. Baby Boomers: What does this mean in working with: 22 July 2011 11 For the Traditionalists Give them responsibility Challenge their assumptions Manage their long hours For Generation X Manage the expected hours Deliver as promised Meet with them face to face Negotiate the work times Arrange time for feedback Be patient with technology For Millennials 12. Generation X: What does this mean in working with: 22 July 2011 12 For the Traditionalists Give them space Balance meetings/time out Respect new ideas For Baby Boomers Watch the cynicism Agree work times Focus on outcomes not effort Touch base often Agree how to communicate Dont expect fulsome praise For Millennials 13. Millennials: What does this mean in working with: 22 July 2011 13 For the Traditionalists Respect what they can do Negotiate together timetables Ask when not understanding For Baby Boomers Focus on outcomes not effort Challenge them often Check with them regularly Keep on the same page Give feedback/praise often Negotiate schedules For Generation X 14. Summary 22 July 2011 14 Discussion 15. Thank You