46
FLICKR / STUCKINCUSTOMS

Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

Embed Size (px)

DESCRIPTION

As part of the admission team, you're already wearing many hats—so how do you integrate a social media marketing strategy into your already full schedule? No matter how little time, budget, or experience, this presentation highlights how your team can integrate social media into each portion of the funnel. School case studies include all-school lip dubs to drive open house registration, personalized videos catered to newly-admitted students, Instagram challenges to spark student engagement and retention, and much more. Despite where you are in the funnel, this presentation will include hands-on tips to propel your constituents through the pipeline.

Citation preview

Page 1: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

FLICKR / STUCKINCUSTOMS

Page 2: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 3: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

But, first ...

Page 4: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

FLICKR/MARCP_DMOZMarkets were Markets

Page 5: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

FLICKR/ROOTOLOGYMarket-leaders

Page 6: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

FLICKR/LAWRENCE_EVILIndustrial Interruption

Page 7: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

W H I P P L E H I L L

Power swung so decisively to the supply side that market became a

verb: something you do to customers.

Page 8: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

“One problem: there is no demand for messages.

The customer doesn’t want to hear from business. The message that gets broadcast to you, me, and the rest of the earth’s population has nothing to do with me in particular. It’s worse than noise. It’s an interruption.

It’s the Anti-Conversation.

Page 9: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

That’s the awful truth about marketing. It broadcasts messages to people who don’t want to listen. Every advertisement, press release, publicity stunt, and giveaway engineered by a Marketing department is colored by the fact that it’s going to a public that doesn’t ask to hear it.”

Page 10: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

Networked Markets

Page 11: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 12: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 13: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 14: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 15: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 16: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

What about me ...

Page 17: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 18: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 19: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 20: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 21: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 22: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 23: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 24: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 26: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 27: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 28: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

Poasty™ is a mobile-first crowd building platform that empowers communities to make moments together.

The magic of Poasty™ is its gamification layer that is social, addictive, and fun - making the art of sharing feel more like play and less like an assignment.

Page 29: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 30: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 31: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 32: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 33: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

CarnationsFundraising campaign to drive charitable purchases of carnations in their style with their humor.

Sheep BrainsThis is gross, but shows how the joy of science

Sharks!Students shared images from their field trip to the aquarium.

Page 34: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

SportsCapturing moments from the game broadcasting the score live.

#ThrowbackThursdaysSharing the process of ideas in action.

DubaiStudents recently shared their trip to Dubai with some truly remarkable Poasts.

Page 35: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

Emerging Use Cases• A tool for awareness: behind the scenes of the school play, promoting a car wash or canned

food drive,

• Foodie Reviews: feedback on what is being served for lunch

• Pride: getting the community pumped up for a championship match or rivalry game

• Mission Based Learning: a tool for students document finding in the physical world - outside of the school and classroom. Educators finding creative ways to leverage the ecosystem.

• Shared Learning: students document and share the field trip experience.

• Student Life: very real moments captured and shared by students.

• Throwback Moments: #ThrowBackThursdays is a trend where students share moments of their formative years.

Page 36: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

What about video...

Page 37: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 38: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 39: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 40: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 41: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

The Reaction

Page 42: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 43: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 44: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 45: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention
Page 46: Fueling the funnel: Using social media to augment inquiries, enrollment, and retention

</presentation>