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From Models of Understanding (ARIS example) to Models of Execution (SAP example) Online Integration with LEAD for better Understanding Presenter: Hans Scheruhn Twitter ID: hscheruhn

From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

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From Models of Understanding (ARIS example) to Models of Execution (SAP example) Online Integration with LEAD for better Understanding

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Page 1: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

From Models of Understanding (ARIS example) to Models of Execution (SAP example)

Online Integration with LEAD for better Understanding

Presenter: Hans Scheruhn Twitter ID: hscheruhn

Page 2: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Agenda

Situation: Teaching “Understanding” and/or “Execution” of ERP

Complication : How to derive Models of Execution from existing ERP Case Studies at Global Bike Incorporated?

Leading Question: Is Mapping of Models of Understanding at GBI with LEAD Frameworks possible?

Answer :Check ARIS Prototype for Online Mapping LEAD and GBI Meta Objects !

Conclusion

Outlook

Page 3: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Situation : Teaching ERP at German Universities

> 90 % of German Universities teach ERP (Focus Process Execution of SAP) *

> 70 % of German Universities teach Process Design (Focus ARIS)

< 30 % teach entire Process Life Cycle (from Strategic Planning to Continuous Improvement)

3

(*) Sandro Sicorello : Master Thesis, ERP Lehre an deutschen Hochschulen im Vergleich mit der Hochschule Harz, 2013 The LEADING Practise Agile Concept. 2013

Page 4: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Situation at Hochschule Harz University: Teaching “Understanding” and “Execution” of ERP

Understanding

Working with Demo Company Global Bike Incorporated (GBI)

Learning Integration of all phases of Process Life Cycle at GBI

Understanding user interaction with IT concerning different Layers of IT Integration

Tools : ARIS Business Designer <->SAP Solution Manager

Execution GBI Case studies : SAP ERP MM, SAP Netweaver BI, HANA, Mobile Platform, …

Tools : SAP Solution Manager <-> SAP ERP, SAP Netweaver BI (Business Intelligence), …

4

Page 5: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

SAP University Alliances Americas, EMEA and APJ (2013)

Over 800 universities and schools with more than 130,000 students are using SAP University Alliances services (like GBI Case Studies) in the EMEA region supported by the two SAP University Competence Center UCC Magdeburg and UCC Munich

APJ (QUT) Americas (CSU / UWM) EMEA

Page 6: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Execution done by Cases studies of Demo Company GBI

6 GBI-Documents

Page 7: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Setup of the Model of Understanding by definition of: 1. subject-oriented models

2. process-oriented models

3. service-oriented models

4. enterprise data models

Integration of mentioned above 4 layers into a single, overall Enterprise Information Model, for describing an IT System and its interactions with its users (Business and IT) by definition of relations between the different Meta Objects covered (GBI Meta Model)

Challenge : Vertical Decomposition / Composition Meta Objects of each of the four IT Integration layers (accord. to SCOR */ SAP Solution Manager)

1. core level

2. overview level

3. detailed level

4. document level ** * [Supply Chain Council, 2012], ** (not supported by SAP Solution Manager)

Reengineering ! and ReIntegrating ! of existing GBI Case studies

Presentation

Process

Function Data

Complication : How to get from existing GBI Case Studies to Models of Execution ?

Page 8: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

From Models of Understanding to Models of Execution (Teaching Business and IT)

Presentation Process

Function Data

8

SAP GUI, WebDynpro BPMN, EPC

SAP ERP (MM) SAP ERP Data Model

Business Roles Business Processes Business Functions

Business Data

Execution (Business) Execution (IT) Understanding

4 Level of IT Integration + 4 Levels of Decomposition/Composition + Process Life Cycle + 3 Tiers of Information Pyramid (Strategic, tactical, operational) : – Models of Execution (Business and IT) integrated in a single Enterprise Information Model enable :

• Comparison of different demo Companies *

• Model Driven Implementation with SAP Solution Manager ** (*) Scheruhn, H.; Sicorello, S.; Weidner, S.: Repository-based ERP case studies: A study about chances and benefits of agile case study development in Witold Abramowicz, John Domingue, Krzysztof Wecel (Eds.): Business Information Systems Workshops - BIS 2012 International Workshops and Future Internet Symposium, Vilnius, Lithuania, May 21-23, 2012 Revised Papers. Springer 2012

(**) Scheruhn, H.; Ackermann, D.; Braun, R.; Förster, U. : Repository-based Implementation of information pyramid: A study based on ERP case studies: HCI 2013 International 2013 Conference, Las Vegas, USA, July 21-26, 2013 Proceedings by Springer 2013

Vision ,Mission, Strategy, Goal, Objective, KPI

Management Processes Management Functions Strategic/tactical Data

Balanced Scorecard SAP ERP

Info Cubes SAP NW BI

+

Page 9: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

From Models of Understanding to Models of Execution (detailed view)

9

1.Presentation layer

Organization Chart

Function (Role, Mask) Allocation Diagram

Company and Department Balanced Scorecard

2.Process layer

E-Business Scenario Diagram

Value added Chain Diagram Business Rules eEPC / BPMN Process Diagram

Workflow Container Flow

3.Function layer

Business Services Tree

Objective Diagram

UML Class Diagram

4.Data layer

Info Cube, Dimension and Facts Data as Data Warehouse Structure Diagram

Data Source Model

KPI Allocation Diagram

System Organization Customizing Diagram

Mask Diagram and WebDynpro Context

Page 10: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

GBI Meta Objects / Models of Execution Matrix (extract)

Stand 27.01.2014

http://hscheruhn.hs-harz.de/forschung/Modell-Matrix_horizontale_Navigation_Sol_Man_BI.pdf

Page 11: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

GBI Meta Object / Models of Execution Matrix (extract)

11

Page 12: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Blog „Online Process Management“ students project using the Models of Execution Repository( 3855 Visitors 28.2.2014)

Online Process Management at GBI / Part 1 GBI Business Process Management Life Cycle, GBI Enterprise Model, GBI Sustainability Balanced Scorecard

Online Process Management at GBI / Part 2 HS Harz Roadmap at SAP Solution Manager, GBI Business Blueprint goes ARIS

Online Process Management at GBI / Part 3 Business Workflow and NW BPM as a major step towards process automation at GBI, how the Workflow works, Workflow Builder challenge

Online Process Management at GBI / Part 4 WebDynpro goes iPhone at GBI

Online Process Management at GBI / Part 5 (in progress) Providing and consuming WebServices at GBI, SAP Mobile Platform at GBI

Online Process Management at GBI / Part 6 (in progress) BI at GBI, GBI goes HANA

Online Process Management at GBI / Part 7 GBI goes Sustainable

Link ARIS Publisher

Page 13: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Blog http://scn.sap.com/community/uac/blog/2012/10/29/online-process-management-at-gbi-part-1Online Process Management at GBI / part 1 13

Blog Online Process Management at GBI / part 1

Page 14: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Question: Is Mapping of Models of Understanding at GBI with LEAD Frameworks possible?

• Identifying Meta Objects of GBI for mapping with Meta

Objects of LEAD

• Assigning Business Vocabularies of GBI and LEAD

• Comparing Meta Model of GBI and LEAD

• Integrating existing GBI Enterprise Model (GBI Curriculum and GBI Repository) into LEAD frameworks

• Online Navigation from 3 Layers of LEAD Framework to GBI Enterprise Model using ARIS Business Publisher

• Better distinction between Business and IT (Model of Execution) by keeping a good integration (model driven implementation with SAP Solution Manager)

• Improving Model of Understanding at GBI

Page 15: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Mapping LEAD / GBI (Harz) Meta Objects (extract)

Business Lay

Integration of LEAD Object with Harz IM Objects Type = Categorization

The Relations between Harz IM & LEAD IM

Objects Vis

ion

& M

issi

onSt

rate

gy (S

trat

egic

Bus

ines

s O

bjec

tive

)G

oal (

e.g.

bus

ines

s, a

pplic

atio

n et

c)O

bjec

tive

(Cri

tica

l Suc

cess

Fac

tor,

Pla

n,

Fore

cast

, Bud

get)

Perf

orm

ance

Indi

cato

r Tie

r: S

trat

egic

, Tac

tica

l

or O

pera

tion

alV

alue

Dri

ver

Perf

orm

ance

Exp

ecta

tion

Perf

orm

ance

Dri

ver

Org

aniz

atio

nal C

onst

ruct

Busi

ness

Are

a

Busi

ness

Gro

upBu

sine

ss F

unct

ion

Busi

ness

Res

ourc

eBu

sine

ss R

oles

Com

pete

ncy

Type

(Diff

, Com

p, N

on-C

ore)

Cost

Typ

e ( H

igh,

Mid

, Low

)Co

st F

low

(inc

l. In

put/

outp

ut)

Reve

nue

Obj

ect

(Bus

ines

s &

Info

rmat

ion)

Busi

ness

Rul

es

Integration of LEAD Object with Harz IM Objects

Abstraktionsebene / Phasen 1,2,3 Harz Repository Harz Instantiation

Sicht im ARIS-Haus Organisation SolMan / ARIS ARIS / SAP ERP

English

Buchungskreis Instanz siehe unten

Type SAP System Org Unit

2 X P (primary)2 X S

(secondary)P S S

Buchungskreis "GBI"

SAP System Org Unit 2 X P (primary)2 X S

(secondary)P S S

Vertriebsabteilung @ GBI

Organizational Unit3 X P (primary) P P P

Vertriebsabteilung Instanz siehe oben

Organizational Unit-Type 3 X P (primary) P P P

Vertriebsstelle @ GBI

Position

Person "Mark"

Resource (person/actor) 1 X P P

Role "LEAD Expert" Instanz siehe oben

Role 3 X P (primary) same as

process role (Instance)

P

Organisations-einheit

Organisations-einheit

StelleStelle

Person intern Person intern

Personentyp Personentyp

SYS

Typ SAPSystemorg.-

Einheit

SYS

SAPSystemorg.-

Einheit

SYS

Typ SAPSystemorg.-

Einheit

SYS

SAPSystemorg.-

Einheit

Typ Organisations-

einheit

Typ Organisations-

einheit

Page 16: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Mapping LEAD Meta Object and GBI Meta Objects Overview model “Business Layer / Value and Purpose”

16

Secondary RelationsPrimary Relations

Business Layer

Vision and Mission

Valueand

Purpose

Strategy

Goal

Objective

Performance Indicator

S Mission 1

S Strategy 12

S Vision 1

TCritical

Success Factor 3

Value Expectation

Value Driver

Performance Expectation

Performance Driver

Value Proposition

Reporting

S Strategy 12

TCritical

Success Factor 3

Source : A part of LEAD Frameworks

S Goal (Strategic)

12

S Goal (Strategic)

12

SO

Key Performance Indicator 4

SO

Key Performance Indicator 4

SO

Key Performance Indicator 4

Link ARIS Publisher

Meta Object Level applied at GBI Meta Object Tier

applied at GBI

Meta Object LEAD (Entity Types)

Meta Object GBI (42 different Object

Types)

LEAD Layer to be continued (Successor)

All Meta Objects LEAD and GBI interconnected

Page 17: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Mapping LEAD Meta Object and GBI Meta Objects Business Vocabulary “Business Layer / Value and Purpose”

17 Link ARIS Publisher

Meta Object name LEAD Meta Object name GBI

Goal Goals (strategic)

Objective

Performance Indicator

CriticalSuccessFactors

Key Performance Indicator

Strategy Strategy

Page 18: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Secondary RelationsPrimary Relations

Business Layer

BusinessCom-

petency

OrganizationalConstruct

Business Area

Business Group

Business Capability

Business Function

Business Resource

Business Roles

Competency Type

Cost Type

Cost Flow

Revenue

Object (Business & Information)

Business Owner

Business Rules

Business Compliance

Business Channels

Business Media

Business Workflow

SYS

TO

Typ SAPSystemOrg Unit

12 3 SYS

TO

SAP System Org Unit

12 3

OOrgani-zational

Unit Type

123

OOrgani-zational

Unit

123

SYS

TO

Typ SAPSystemOrg Unit

12 3 SYS

TO

SAP System Org Unit

12 3

OOrgani-zational

Unit Type

123

OOrgani-zational

Unit

123

SYS

TO

Typ SAPSystemOrg Unit

12 3 SYS

TO

SAP System Org Unit

12 3

O Value Chain 12

O Value Chain 12

O Resource (Person/Actor)

123

O Role 23

OBusiness Object 3 S

T Info Cube 2

O 3 O 3

O MoneyTransaction

2

O MoneyTransaction

2

O MoneyTransaction

2

OOrgani-zational

Unit

123

OOrgani-zational

Unit Type

123

Source : A part of LEAD Frameworks

O Value Chain 12

OOrgani-zational

Unit Type

123

BPMN:Lane

Mapping LEAD and GBI meta objects “Business Layer / Business Competency”

18 Link ARIS Publisher

LEAD Layer to be

continued (Prede- cessor)

Page 19: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Extract of LEAD Meta model “Business Competency”

19

Business Service

Service...

Service Owner

Value Driver StrategyValue (Goal)

Value (Goal)

Objective

Value Driver Goal

Business Roles

Objective

BusinessService

(Measure)

is created by

creates/influences realizes through

is set by

Value (Goal)

Relationship Type

createsDrives Value (Goal)

is set by

realizes through

Responsible for

tracked against

Responsible forBusiness Service

Source : A part of LEAD FrameworksLink ARIS Publisher

Page 20: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

20

Extract of GBI Meta model “Business Competency”

Link ARIS Publisher

OrganizationalConstruct

Business Area

Business Group

Business Resource

Business Roles

Is composedof

Is composedof

occupies

BusinessProcess

executes

consistsof Application Roles is of

type

Process Step Process Activity

Page 21: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Secondary RelationsPrimary Relations

Application Layer

Data

Data Component

Object(Information & Data)

Data Entity

Data Table

Data Type

Data Service

Data Flow

Data Owner

Data Rules

Data Compliance

Data Media

Data Channel

TO Entitytyp 3S

T Info Cube 2

ST Fact Table 2

ST Fact Table 2

ST Fact Table 2

ST Fact Table 2

O Attribut(ERM) 4 O FK-Attribut

(ERM) 4 O K-Attribut(ERM) 4

O Information Carrier23

O Information Carrier23

Source : A part of LEAD Frameworks

O 3BPMN:

Pool

O

BPMN:Data

Object 3

O

BPMN:Data

Object 3

21

Mapping LEAD and GBI Meta Objects “Application Layer / Data”

Link ARIS Publisher

Page 22: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Mapping LEAD and GBI Meta Objects 1(2)

22

+ Presentation

Process Function

Data

Busi

ness

Lay

er

Val

ue &

Pur

pose

Pres

enta

tion

Busi

ness

Com

pete

ncy

Proc

ess

Busi

ness

Ser

vice

Busi

ness

Pro

cess

Func

tion

App

licat

ion

Laye

r

App

licat

ion

Dat

a

Dat

a

Busi

ness

s La

yer

Val

ue &

Pur

pose

Vision & Mission

Strategy (Strategic Business Objective)

Goal (e.g. business, application etc)

Objective (Critical Success Factor, Plan, Forecast, Budget)

Performance Indicator (business) Tier: Strategic, Tactical or Operational Value Expectation Value Driver Performance Expectation Performance Driver Value Proposition Reporting

Busi

ness

Com

pete

ncy

Organizational Construct

Business Area

Business Group Business Capability Business Function Business Resource Business Roles

Competency Type (Diff, Comp, Non-Core)

Cost Type ( High, Mid, Low)

Cost Flow (incl. Input/output) Revenue

Object (Business & Information) Business Owner

Business Rules Business Compliance Business Channels Business Media Business Workflow

Busi

ness

Ser

vice

Service Construct (setup & delivery) Service Area Service Group Business Service

Service Type (Main/Mgmt./Support)

Service Flow (incl. output/input)

Service Tier (Strategic/Tactical/Operational)

Object (Business & Information)

Service Measurements (Level Agreements) Service Owner Service Roles

Service Rules Service Channel

Busi

ness

Pro

cess

Process Area (categorization)

Process Group (categorization) Business Process Process Step Process Activity Events Gateways

Object (Business & Information & Data)

Process Type (main/mgmt./support)

Process Flow (incl. Input/output) Process Roles

Process Rules

Process Measurement (PPI) Process Owner

App

licat

ion

Laye

r

App

licat

ion

Logical Application Component

Physical Application Component Application Module Application Feature Application Function Application Task Application Service Application/System flow System Measurements

Application/System Reports

Application/System Owner Application Roles

Object (Information & Data)

Application Rules Application Compliance Application Channel Application Media

Dat

a

Data Component

Object (Information & Data) Data Entity Data Table

Data Type (Meta/Master/Transaction) Data Service Data Flow Data Owner Data Rules

Data Compliance (incl. Security) Data Media Data Channel

Tech

nolo

gy L

ayer

Plat

form

Logical Platform Component

Physical Platform Component Platform Device Platform Function Platform Service Platform Owner Platform Rules

Platform Compliance (incl. Security) Platform Media Platform Channel

Infr

astr

uctu

re

Logical Infrastructure Component

Physical Infrastructure Component Infrastructure Device Infrastructure Function Infrastructure Feature Infrastructure Service Infrastructure Owner Infrastructure Rules

Infrastructure Compliance (incl. Security) Infrastructure Media Infrastructure Channel

=

Page 23: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Explorer Structure LEAD Framework GBI Curriculum

23 Link ARIS Publisher

Page 24: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Mapping LEAD and GBI Meta Objects 2(2)

Statistics: – 2 (3) layers / 6 (8) sub layers / 42 (107) meta objects (Primary Relations)

– 4 (5) Meta Object Level

– 3 (3) Meta Object Tiers : (S)trategic, (T)actical, (O)perational

– 2 (3) Meta Object Types : Management, Main, Supporting

First Conclusion: – Meta Objects of Business (biggest fraction) and Application Layer overlap by about 60 % (Primary and

Secondary Relations of first 6 sub layers)

– GBI Process Layer dominant (BPMN covers Business Competency/ Processes/ Application/ Data Layer)

– Technology Layer not covered

– Meta Object Levels covered 80 % (applied less)

– Meta Object Tiers completely covered (applied less)

– Focus On Main and Supporting Processes

– Comparison of Meta Models : open

24

Page 25: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Enterprise Information Model Repository GBI to-be [ARIS BD ]

GBI to-be [SAP Solution

Manager]

GBI to-be [SAP ERP]

GBI to-be [SAP NW BI]

Model structure

Level of information pyramid 1-3 3 3 1,2 Process life cycle phases 2 2-5 1-5 1

4 IT integration layers Levels of hierarchy 4 3 4 4

1.Presentation layer Organization Chart

Function (Role, Mask) Allocation Diagram Company and Department Balanced Scorecard

2.Process layer

E-Business Scenario Diagram Value Added Chain Diagram

Business Rules eEPC / BPMN Process Diagram

Workflow Container Flow

3.Function layer Business Services Tree

Objective Diagram UML Class Diagram

4.Data layer

Info Cube, Dimension and Facts Data as Data Warehouse Structure Diagram

Data Source Model KPI Allocation Diagram

System Organization Customizing Diagram Mask Diagram and WebDynpro Context

All Model types Model types summarized (1,0) (0,3) (0,8) (0,2)

Model driven Implementation of Models of Execution (Business and IT) with SAP Solution Manager

Legend : ◔ : available only via navigation into SAP ERP ◑ : no interconnection of objects (org structure, Flow of money/material, GUI I/O, no Business Rules, no characteristics) ◕ : incomplete ( ARIS BD Meta model restricted)

Page 26: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Conclusion

Integrating Models of Understanding and Models of Execution (Business and IT) can improve teaching ERP (Entire Business Process Life Cycle)

GBI Model of Understanding (4 IT-Layers) can be integrated into LEAD Frameworks for better differentiation of Business and IT view

Online Prototype ARIS Business Publisher provides visual experience about

Meta Objects of Business (biggest fraction) and Application Layer overlap by 60 % (Model of Understanding)

42 Jump-in-Points from LEAD into GBI Model of Execution

Meta Object Tiers completely covered (: (S)trategic, (T)actical, (O)perational

Meta Object Levels covered by 80 %

Focus On Main and Supporting Process Types

http://aris-publisher-server.hs-harz.de:9090/businesspublisher/link.do?login=anonymous&password=anonymous&localeid=1033&ph=3oeq34p&modelguid=eb622ec0-8d05-11e3-3c91-

005056861d3b

Page 27: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Outlook

Comparison of Meta Models (GBI and LEAD)

Investigation of better Learning of ERP by students of Business and IT by entering GBI Models via LEAD Online Entrance

Page 28: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

Questions?

Hans-Jürgen Scheruhn Prof. Dr. Hochschule Harz University +49 171 6412849 [email protected]

Name Title

Company

Cell E-Mail

For more information:

Page 29: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

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Page 30: From Models of Understanding (ARIS example) to Models of Execution (SAP example) by Hans Scheruhn

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