www.�owinstitutes.eu

www.�owinstitutes.eu

Education is the most powerful weapon which you can use to change the world.

- N E L S O N M A N D E L A

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The Flow Institute, part of EAC - CLUB.COM , is one of Europe’s leading providers of vocational training and tertiary education.

Our team of over 20 people get out of bed each day because we believe in helping students and businesses unlock their potential so they can achieve the kind of success other people onlydream about.

We have four distribuited campus locations: Florence, Barcelona, LondonShenzhen -China.

We o er an extensive range of managementcourses, higher education degrees, university pathway programs and short courses to suit all walks of life.

From full-time to part-time, fully online or face-to-face, we o er di erent programs to suit your needs.

Whether you are just starting out in your career, returning to work after a break, or whether you’re looking to win that next promotion or build your business, we have it covered.

If you’re unsure of what to do next, we can provide you with practical, expert advice through our career counsellor network to point you in the right direction – we are just a phone call away.

You can also explore our website for course and study options.

Whatever journey you decide to embark on, I wish you the very best for now and the future.

Alex Pumpo – the FLOW Institute

www.flowinstitutes.eu

it all starts here...

Hospitality journey starts on page

28So, what’s next?Career planning, apprenticeships, traineeships, support services, recognition, fee information and how to enrol information starts on page

Events Management starts on page 4

Tourism starts on page 10

Studying at the FLOW Institute has reminded me of how much

I love learning. It’s helped me with

continue to help move me forward.Amanda Tait

Diploma of EventsEvents Student of the Year

Studying at the FLOW Institute was a great choice for me! I was able to study

much more specialised and time e!ective than other options.

I know that next year, when I graduate, I will be able to travel the world while working in tourism!Jessica LedieuDiploma of Tourism

eht deyojne yllaer evah I m’I ;etutitsnI

very privileged to have had great teachers and to have been presented

with so many great opportunities.Sonja Dawson

Certi!cate III in Commercial Cookery

Hospitality starts on page 16

FLOW

52.7 %

balancework with study

we havefact...As a matter of

A journey is better with a

pathway

CERTIFICATE I HIG

H S

CHO

OL

Level Quali cation Sector

FLO

W I

NST

ITU

TE

UN

IVER

SITY

CERTIFICATE II

CERTIFICATE III

CERTIFICATE IV

DIPLOMA

ASSOCIATE DEGREEADVANCED DIPLOMA

BACHELOR DEGREEGRADUATE DIPLOMA

GRADUATE ADVANCED DIPLOMAPOST GRADUATE CERTIFICATE

BACHELOR DEGREE WITH HONOURS

MASTERS DEGREE (EXTENDED)MASTERS DEGREE (COURSEWORK)

MASTERS DEGREE (RESEARCH)

DOCTORAL DEGREE

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3

4

5

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9

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10

Not all journeys are in a straight line, you don’t have to go from 1 to 10. You can jump in at 5, move up, move down, switch around.

Depending on the quali cation, we can recognise prior learning or work experience to fast-track your study, completing your quali cations even sooner! !

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“Good plans shape good decisions… good planning helps to make elusive dreams come true.”- Lester R.Bittel

Event Management

Job prospects are good and very strong growth in jobs for this occupation is

Business events is one of the highest yielding sectors in Europe’s visitor economy . Currently worth $8 billion dollars, the sector has the potential to reach $16 billion annually by 2020.(Source: joboutlook.gov.au and Tourism Research Europe)

An eventful industry6

Centre-stage yourcareer

Imagine

Imagine your excitement as the curtain is raised. You negotiated the contract for this world renowned inspirational speaker to give the keynote address at your conference – his is an international stage, but tonight he is on yours. You did your research – discovering the alignment of his corporate background with your organisation’s sustainability framework was the key. You negotiated beautifully – knowing that on the night of your client’s inaugural Pan Paci!c conference, this industry !gurehead would be travelling through the world between engagements. You made it happen – with your own equally impressive style.

Or perhaps you have just witnessed one of the fastest people on earth – did you even have time to breathe? Your love of sports and travel have dove-tailed perfectly with your passion for punctuality – and you are relishing your role with the Olympic Transport Operations Centre – not only did you manage to get the gold medallist’s family from their hotel to their premium stadium seats in record time, you also ensured that the media were in place – because of you, they captured the images that were broadcast around the world!

You can put the right people together!

Event Management careersthat run to plan

CAREEREmployment outcomes: marketing, management, human

resources and operations across all sectors of the tourism, hospitality and events industry

Advanced DiplomaThis quali!cation provides wide ranging, highly specialised

technical event management skills with a strategic research, planning and communication focus. It builds on previous

study in the Diploma of Events.

Employment outcomes: event manager, volunteer manager, venue manager, catering sales manager, marketing and public

relations, operations manager, security, safety and risk manager, producer, director

Diploma of EventsDevelop the skills for a range of career opportunities in festivals, expositions, cultural events, conferences and corporate events.

Employment outcomes: events assistant manager, sponsorship manager, catering/banquet sales manager, registration supervisor,

volunteer co-ordinator, decorator/designer, media liaison/PR, assistant, wedding planner

Certificate III in EventsGain entry into the Event Industry in an operational or

administrative supportive role.

Employment outcomes: event manager, volunteer manager, venue manager, catering sales manager, marketing and public relations,

operations manager, producer or director

e

www."owinstitute.it

Ready to start making calls?

Your diploma may state ‘Event Management’

...but your job may besomething di!erent!

Project management skills are a core aspect of the educational experience from the FLOW Institute, and our event graduates leave ready to enter any contemporary deadline-driven business environment. They are also ready to meet the challenges that the events industry presents: from risk, • nancial and human resource management through to security and site operation needs. On top of this, many roles demand a creative • air –great if you have an eye for detail, décor and theming.

A conference, complete with a trade show and incentives?The next big music & entertainment industry live broadcast?A major sporting event, bringing fans and players together?Or perfectly planning the perfect dream day – or even a week-long celebrity wedding.

What might your next event challenge be?

Events courses that helpyour success

Course Name Award

EventsEventsEvents

Certi!cate IIIDiplomaAdvanced Diploma

Where could your event management career

take you? In a single year our students collectively contribute up to 3,000 volunteer hours to the community and in the process gain valuable experience for their portfolios.

Study with us and help deliver events such as the FLORENCE DESIGN WEEK Festival; SENSORIUMSand I-DES.IT FAIRS; Soundwaves or maybe even Fashion Weeks!

Being work ready, our graduates secure employment with event based organisations such as:

Sports Centre

The Aquarium

LOVE Fitness

russian

EAC-CLUB

IMMAGINAE

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To travel is to live.”- Hans Christian Andersen

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Tourism

mapped outYour career in Tourism

CareerEmployment outcomes: marketing, management, human

resources and operations across all sectors of the tourism, hospitality and events industry

Advanced DiplomaThe quali!cation is designed for those who want to work as a senior

manager or as an owner operator in a variety of tourism industry sectors.

Employment outcomes: general manager of operations, business development manager, general manager of sales and marketing, director of sales, senior management roles, small business owner/tour operator

DiplomaThis quali!cation combines the skills developed in Certi!cate III and IV to work in a range of management positions in the tourism sectors. These

include retail, tour wholesaling, visitor information services and tour guiding.

Employment outcomes: visitor centre manager, operations manager, tour operations manager, adventure tour manager, retail travel manager,

tourism manager, inbound sales manager

Certificate IV In Tourism projects management

Tourism – Provides practical sales and marketing and/or operational skills, supervisory skills and knowledge essential for the Tourism Industry.

Choose from pathways in wholesaling and tour operations, information services, attracting and meetings and events.

Tourism projects mng– Covers practical guiding and tour management skills for those who want to be employed as manager, site or local development,

ecotourism or marketing tourism.

Employment outcomes: local tour guide, tour manager, cultural guide, adventure guide, assistant manager – tour operations, reservations

sales, sales executive, product coordinator

Certificate III in Tourism, Retail Travel Sales, Wholesale

This quali!cation will provide interested in working in retail travel sales with the research, customer service, computer ticketing and itinerary

planning skills required for entry-level careers in both the domestic and international travel sectors.

With this quali!cation, those interested in guiding also have the opportunity to train to become eco-tour guides. Students will learn

to present information to tourists and clients as well as how to protect the environment.

Employment outcomes: operations consultant for tour operator, reservations assistant, travel consultant, tour sales consultant,

leisure consultant, wholesale consultant, call centre sales agent, inbound tour coordinator, tour controller/tour consultant,

tour guide/site guide, winery guide

www."owinstitute.it

Want to get on board?

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A course that cantake you placesDIPLOMA /ADVANCED DIPLOMA OF TOURISMDoes the idea of travelling the world, guiding tourists through some of the earth’s most fragile terrain and culturally signi!cant sites sound like your ideal job?

Our Diploma or Advanced Diploma of Tourism will take you where you want to go, o"ering you the opportunity to complete specialist units in several key areas of the tourism industry, including eco-tourism and cultural tourism; retail travel, visitor information or tourist services.

With a reputation for producing work-ready graduates, the FLOW Institute equips you for a broad range of managerial responsibilities – covering tourism operations, marketing or product development – underpinned by a range of operational competencies. Training provides abilities and knowledge across wide-ranging, highly-specialised technical tourism skills, including operations, sales, marketing, product development, business planning, human resources and !nancial management.

Our Tourism courses also include the development of a business proposal based on research into current tourism trends. This shows how our students consolidate real world situations into their learning outcomes.

Students who complete the Advanced Diploma of Tourism are given the opportunity to transition into tertiary study, as upon completion they are eligible to articulate of a Bachelor of Hotel Management or a Bachelor of Business.

The possibilities in the Travel & Tourism Industry are endless and our tourism diplomas open doors to exciting and diverse careers!

Love travel?Make it your career!

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Courses that can help youreach your destination

Course Name Award

Tourism Tourism TourismTourism

Certi!cate IIICerti!cate IVDiplomaAdvanced Diploma

www."owinstitute.it

Got your boarding pass?

Our passionate teachers and real-world training ensures our graduates are ready to work anywhere in the world – with con!dence!

So,

what’s

It starts here.

career planningapprenticeships traineeshipssupport servicesrecognitionfee informationhow to enrol

next?

right placeStill unsure? It turns out you’re in the

Did you know we o!er specialist careers advice?COUNSELLING AND CAREER DEVELOPMENTThe FLOW Institute’s counsellors really understand what career planning is all about.

Whether you are just starting your career or considering a career change, our team of quali"ed career counsellors are here to provide valuable insights and advice on what your next steps could look like to build the career you have always wanted.

The career counsellors at the FLOW Institute are registered psychologists and specialise in helping people uncover their strengths, skills, abilities, clues on future direction and career options. Our career counsellors have an array of career assessment tools and materials that can help you decide which way you should go.

Perhaps you’ve just left school and are still unsure of what your results say about the career direction you should look into? Maybe you like the idea of completing an apprenticeship, traineeship, or training on site at work? Perhaps you’ve migrated from another country, looking to return to work or are after that next promotion? We can help answer these questions plus any others you may have.

Once you know the career direction you want to take, a career counsellor can help establish a study pathway to identify what you need to do in order to realise your career success – and the best part about this great service is that it’s provided at no charge.

So what are you waiting for? Get in touch with a career counsellor now by selecting the most appropriate location from the list below. Alternatively, you can also drop into the preferred Career Counselling Unit at any one of our campus locations below.

FLORENCE

BARCELONA

LONDON

SHENZHEN - CHINA

enrolHow to

Find your courseGo to www.!owinstitute.it. Use the Search or Advanced Search options to "nd the course you are interested in. Read through the course details and the information under your chosen campus.

Check the requirementsDo I meet the entry requirements?Many of the EUROPE Institute’s courses have speci"c entry requirements. These are quali"cations, skills, knowledge and/or experience you must have before you can enrol. Entry requirements are included in the course details.

Do I need to do anything before I enrol or register?Many of our courses have compulsory pre-enrolment information sessions. For some courses you may also be asked to attend an interview, submit a portfolio, sit for a test or take part in an audition. Check the information under your chosen campus or email us info@eac-club.com to "nd out more.

Enrol or registerIf you meet the requirements in Step 1, you can now enrol or register for your course.

Enrol onlineFor many courses you will be able to enrol online, without the need to visit a campus. Look under your chosen course and campus for an Enrol now button. When you enrol online, your payment will be processed and you will be provided with con"rmation of your enrolment. Your place in a course is not secure until the fee/s for the course are paid or your fee concession/exemption application has been approved.

Register your interest onlineFor selected courses you will need to register your interest online prior to enrolling. Look under your chosen course and campus for a Register now button.

When you register, you will be provided with con"rmation of your registration and noti"ed of further selection procedures. Registering your interest for a course is NOT an enrolment. After the selection process, if you are o#ered a place, you will be given enrolment and payment instructions. Your enrolment will not be complete until you have paid the course fee/s (or you have quali"ed for an exemption).

Enrol in personFor most courses you can also enrol in person at the campus o#ering the course. Check the website to "nd out when you can enrol, where to go to at the campus and what you need to bring with you. Remember, courses that allow online enrolment may "ll up quickly. To avoid disappointment, enrol online for your course if you can.

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It’s as easy as...1,2,3

FOLLOW USGive us the ‘thumbs up’. Keep up to date with what’s

happening around our campuses. With chances to join

in our promotions, competitions and events it’s worth

checking out!

www.facebook.com/europeanacademyofcreativity

ENROL NOW

Secure your place, ENROL ONLINE NOW

Don’t miss out. Check if you can enrol online for

your course.

More questions?info@eac-club.com, we’re happy to help.

Then there’s plenty more steps to take with us.Check out these additional Career and Course Guides

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WWW.FLOWINSTITUTES.EU

AND

WWW.EAC-CLUB.COM

Courses and their availabilities are subject to change based on suf cient demand and resources. Email us on info@eac-club.com to make sure your chosen course is running at the location desired.

www.eac-club.com

Unlock your potential. It starts here.

INFOLINE 0039 3204883583 SKYPE > IMMAGINAEinfo@eac-club.com

FLORENCE LONDON BARCELONA SHENZHEN