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Follow the 2011 CASE V Conference on Twitter #CASEV Exploring and Encouraging Young Alumni Giving Development Track sponsored by Aria

Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

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This presentation was given at the CASE V Conference in Chicago in December of 2011.

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Page 1: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Follow the 2011 CASE V Conference on Twitter#CASEV

Exploring and Encouraging Young Alumni Giving

Development Track sponsored by Aria

Page 2: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

CASE V

Exploring and Encouraging Young Alumni Giving

A.K.A.Asking More of Our Young Alumni

Tim Ponisciak, University of Notre DameCarol Phillips, Brand Amplitude

Page 3: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Q1

• What percent of millennials gave to nonprofit organizations in 2010?

• Answer: 93%

*Source: Millennial Donors Report 2011: Achieve/JGA

Page 4: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Q2

• How many millennial donors gave to 3 or more nonprofit organizations in 2010?

• Answer: 61%

*Source: Millennial Donors Report 2011: Achieve/JGA

Page 5: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Q3

• How many millennial donors gave at least $150 to at least one organization?

• Answer: 42% (almost 20% gave $500 or more, in total)

*Source: Millennial Donors Report 2011: Achieve/JGA

Page 6: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

What does this mean?

• We may be asking too little of our young donors

Big 10/Big 12 Private institutions University of Notre Dame0%

5%

10%

15%

20%

25%

30%

35%

4%

17%

32%

Young Alumni Participation Rate FY2011

*Insidehighered.com, July 12, 2011

* *

Page 7: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Notre Dame Young Alumni

• 20,000 Young Alumni (0-10 years out)• 32% of young alumni give annually• Collectively donate $3,000,000 each year

1360

2461

1370

353

Young Alumni Donors (5,544)

Less than $100$100 to $199$200 to $499$500 to $999

Page 8: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Notre Dame Young Alumni

• Strong Feelings!– ND is a cherished experience– It is an experience that is regarded as

unique, a privilege

Page 9: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Notre Dame Young Alumni

I like to call it the happiest place on earth – Disneyland’s got nothing! I found friends of a lifetime, discovered my passions, and fine-tuned my intellectual capacities.

When you meet another ND grad, you know they understand the ND

experience, and how it shaped your life. It’s different than how others described

their University experience.

Page 10: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Notre Dame Young Alumni

• Consider Notre Dame their home. • They are a member of the Notre Dame family

Other sporting event

Visit(s) with faculty or staff

Wedding(s)

Visit(s) with friends or siblings attending ND

Home Football Game(s)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

22%

23%

44%

52%

95%

For which activities have you been back to campus since graduation?

Page 11: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Notre Dame Young Alumni

Page 12: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Young Alumni Giving Challenge

1. Increase current giving participation rate of 32%, to align with general alumni rate of 42%

2. Migrate existing donors to higher giving levels

$500+ (353)

<$500 (2,730)

<$100 (1,360)

Page 13: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Key Questions

• What’s the right amount to ask?– Don’t want to ask too little or too much

• What do we offer in return?– What do they want from us?

• What’s the right way to ask?– Key messages that appeal to young alums– What vehicles to present message

“Just Right”

Page 14: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Research Approach• Survey of young alumni donors

– Compared responses from donors who gave under $100 to higher level donors

– Assessed interest in a young alumni recognition society

• Four online focus groups– Explored message and benefit options among

interested alumni donors

Page 15: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Key Findings

• High levels of interest among high ($100+) and low(<$100) donor segments

Low Donors (n=396)

High Donors (n=190)

All Respondents (n=586)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

46.5%51.6% 48.2%

47.2%44.2% 46.2%

6.3% 4.2% 5.6%

Response to Concept

Not at all in-terested

Somewhat in-terested

Very interested

Page 16: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Key Findings• A recognition society gives them a target to

reach for

• They particularly liked the idea of being recognized, along with their peers

I think it'd be nice to give young alums a target… I know a lot of friends just give the minimum because they don't see a reason to give more

Like being defined as young alumni. Makes me feel proud and involved.

Page 17: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Key Findings

• Right amount: $500– Big enough to be meaningful to a school, but not

out of reach for a young alum

$500, it's high enough above the minimum to make you feel like you're doing something extra, but not unrealistic for a lot people.

$500 seems pretty good.

Page 19: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Other Findings• General mailings

not memorable• Mailings that make a

connection to student life are more impactful

• Ideally, young alumni want to direct their giving

Page 20: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Other Findings

4Prefer Email Online Donations

Quarterly Fundraising

Page 21: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Introducing… the Corby Society

Committee of 25 young alumni advisors

Introduced via email, print, e-newsletters and

social media Minimum donation: $500Most recent class year: $250

Launched in September 2010

Page 22: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Introducing… the Corby Society

• Main Benefit: Tickets and Parking Passes

Page 23: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Initial Invitation

Page 24: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Member Engagement

Page 25: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Results of the Big Leap

• 470 members in Year One. (approximately 2% of young alumni)

• $224,000 raised, half of which was incremental

• Increase of 100% for donor group

Page 26: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

Questions? Contact Us!

Tim PonisciakAssistant Director, Notre Dame Annual [email protected]

Carol PhillipsPresident, Brand Amplitude269-429-6526Carol@BrandAmplitude.comwww.BrandAmplitude.comTwitter: @carol_phillips

Page 27: Exploring and Encouraging Young Alumni Giving: Tim Ponisciak and Carol Phillips

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