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How Technology can help better governance
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NATIONAL MANAGEMENT COLLEGE 100th National Management Course
Seminar Presentation on
EVIDENCE BASED E-GOVERNANCE
By
Muhammad Saleem Ahmad Ranjha
(Pakistan Custom Service)
Sponsor DS: Sqn. Ldr. (R) Ahmed Yar Khan
Sequence of Presentation
• Introduction
• Issues of the Governance
• Objective
• Information Communication Technology (ICT)
in Pakistan
• Landmark Projects
• M-Government
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Sequence of Presentation
• Punjab Information Technology Board (PITB)
• Dr. Umer Saif
• Motor Transport Management Information System• Crime Mapping• Livestock Data Collection• Citrus Diseases• Analysis• Recommendations
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Introduction
The World is Flat by Thomas L. Friedman NYT
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Introduction
• Rise of IT and Social Media• Mobile Banking• Impact on World Politics, Economy and
Governance• The Traditional Government• Governments also changing and becoming more
responsive and proactive• Do or Die
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Issues of the Governance
• Lack of transparency
• Lack of trust
• Corruption
• Lack of proper feedback mechanism
• Unreliable data
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Objectives
• Transparency in governance
• Reducing corruption
• Authenticity of data
• Monitoring and evaluation of government projects
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Information Communication Technology (ICT) in Pakistan
• Mobile phones 125 million
8th
• Internet connections 30 million
15th
• Facebook 10 million
25th
• Twitter 1.5
million 20th
• Linkedin 1.5
million 12th
Source: Global Information Technology Report, 2013 by World Economic Forum www.Socialbakers.com
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Landmark IT Projects
• NADRA
• Higher Education Commission (HEC)
• Web based One Customs (WBOC)
• Land Revenue Management Information System
(LRMIS)
• Benazir Income Support Programme (BISP)
• Jhang Model Citizen Feedback Model (CFM)
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M-Government
• Strategic use of government services, and applications using cell phone, laptops, PDAs and wireless internets
• Availability of Government information and services “anytime anywhere”
• Professor I. Kushchu Japan Mobile Government Consortium International (mGCI)
• M-Government examples in Turkey, Philippines, Czech Republic and India
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Punjab Information Technology Board
www.pitb.gov.pk
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Forbes on Dr. Umer Saif
• http://www.forbes.com/sites/peterhigh/2014/02/03/a-professor-with-a-western-past-remakes-pakistans-entrepreneurial-future/
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Motor Transport Management Information System (MVR-MTMIS II)
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Motor Transport Management Information System (MVR-MTMIS II)
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Motor Transport Management Information System (MVR-MTMIS II) - Salient Features
• Customized application with outstanding process flow
• Replication, deployment, training and maintenance along with connectivity in all Punjab districts
• Registration of 3.6 million vehicle
• Web-based tax calculator for registration transactions and token tax payment
• Centralized data-based
• Automated notices to tax deflators Source: MTMIS.punjab.pk
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Motor Transport Management Information System (MVR-MTMIS II) - Salient Features
• Online connectivity with Customs authorities for verifications
• Online data sharing with other provinces
• Document scanning for registered vehicles
• Ownership verification
• Rs. 23 billion have been collected so far under this project
Source: MTMIS.punjab.pk
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Crime Mapping
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Crime Mapping - Salient Features
• Solution to facilitate the police for reporting of the crime from the location of occurrence
• Helps getting holistic and real time perspective of crime reported
• Helps for better crime fighting measures and performance analysis
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Livestock Data Collection
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Livestock Data Collection
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Livestock Data Collection – Salient Features
• Linking 3500 service centres of livestock department like mobile dispensary
• Aims to provide support services to farmer of animals, artificial fertilization, vaccination and information services
• Provides farmer and farm profiles
• Disease Out break analysis
• Utilization of services rendered (vaccination and medication)
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Livestock Data Collection – Salient Features
• Operational in 36 districts of Punjab
• More than 600,000 farmer registered
• Available to 1300 veterinary officers and assistants
Source: www.pitb.gov.pk
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Citrus Diseases
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Citrus Diseases
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Citrus Diseases – Salient Features
• Developed by College of Agriculture and IT Department, University of Sargodha
• First Pakistani android agricultural app in both Urdu and English
• Helps in identifying the symptoms encompassing citrus diseases requiring immediate concerns
• Helpful by Pakistani quarantine official for inspecting imports and exports of citrus
• Many more agricultural android apps expected to follow
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Analysis
• Transition from brick and mortar to M-Government
• IT is more than Word Processor and Power Point• Interactive Websites adjustable for M-
Governance• Time to developing Mobile Apps• Information Communication Technology for
Development ICT4D• E- Learning • E-Entrepreneurship
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Recommendations
• Replications in Federal and other provincial govts
• Laptops & PDAs at CSA, SMC and NMC
• Paperless Environment
• Carbon Creditting
• Head of Offices Periodic Meetings on ICT
• 24/7 Monitoring
• Action based Periodic Evaluation
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Recommendations
• Setting up Project Management Units• Setting up Dash Boards• Use of MS Excel• Use of MS Project• SMS and Mobile Apps• Involving the users through Crowd
Sourcing• 360 Degree Feedback
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Thank You