ETIQUETTE IN THE DIGITAL WORLDELEMENT 5 OF DIGITAL CITIZENSHIP

Presented by Melissa Gast-Goodman

WHAT IS DIGITAL CITIZENSHIP?Digital Citizenship is a concept focused around educating and informing parents, students, teachers, and technology leaders about the appropriate uses of technology.

By understanding digital citizenship, we can achieve our goal in “preparing our students to become 21st century citizens” (Ribble, 2007).

THE NINE ELEMENTS OF DIGITAL CITIZENSHIP:1. Digital Access – full electronic participation in society2. Digital Commerce – the electronic buying and selling of goods3. Digital Communication – the electronic exchange of information4. Digital Literacy – the process of teaching and learning about technology and the

use of technology5. Digital Etiquette – the electronic standards of conduct or procedure6. Digital Law – The electronic responsibility for actions and deed7. Digital Rights and Responsibilities – those requirements and freedoms extended to

everyone in a digital world8. Digital Health and Wellness – Physical and psychological well being in a digital

technology world9. Digital Security – the electronic precautions to guarantee safety

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THE STANDARDS OF CONDUCT EXPECTED BY OTHER DIGITAL TECHNOLOGY USERS

Ribble & Bailey, 2007

Digital Etiquette “Netiquette”

DIGITAL TECHNOLOGY USERS MUST BE AWARE WHEN USING TECHNOLOGY AND UNDERSTAND HOW TECHNOLOGY USE CAN AFFECT OTHERS• When communicating online or via

any mobile device, a person’s tone is difficult to determine; this can cause problems for the reader of the message.• Sarcasm and jokes are not easily

identifiable.• Cyberbullying and hurtful language

can create negative effects.

USING ACRONYMS

• An acronym is an abbreviation formed from the initial components of a phrase or a word. Example: LOL (Laugh Out Loud)• The Problem: Not everyone understands these or are aware

of their meaning.• Acronyms can be confusing and/or annoying to the

recipients; practice your best judgment when using these to communicate digitally.LO

LOMG

BRB

USING EMOTICONS

• Emotion Icons, better known as Emoticons, are a pictorial representation of a facial expression, or feelings and tone that are communicated digitally.• The Problem: Not everyone understands these or are aware

of their meaning.• Emoticons can be confusing and/or annoying to the

recipients; practice your best judgment when using these to communicate digitally.

CYBER-BULLYING• Cyberbullying is bullying that takes

place using electronic technology (U.S. Department of Health & Human Services, 2015).

Examples: • Mean text message or email• Rumors sent via email or posted on

social networking sites• Embarrassing pictures, videos,

websites or fake profiles

MORE EXAMPLES OF POOR DIGITAL ETIQUETTE• Sharing inappropriate

images or content• Spamming, unsolicited

email messages• Flaming, hostile insulting

online interaction• Impersonating others• Harassing, abusive,

defamatory, or threatening transmission of information

DO YOU PRACTICE PROPER DIGITAL ETIQUETTE?

• Treat others with respect at all times.• Practice manners and common sense

when using all forms of digital communication.• If you don’t agree with someone’s idea,

simply don’t leave a comment.• Don’t post photos of people without their

permission.• Avoid writing in all capital letters, it is

the equivalent of shouting.• Model appropriate digital etiquette in

your classroom and be a good example for your students.

Helpful Tips for communicating online, texting or emailing.

SUMMARY• Good Digital Etiquette is important

when communicating via technology; it helps others feel safe and to understand what you are trying to say or express.• Poor Digital Etiquette can be

confusing and cyberbullying can be harmful to others.• Model good digital etiquette in

your classrooms!

ACTIVITY:

Let’s share our experiences. Use the raise hand tool if you would like to use the microphone to share, or feel free to type your experiences in the chat box.

• Think about some instances when you’ve witnessed inappropriate digital etiquette.

• Think about whether or not this affected you in any way.

• How did it make you feel?

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:

1. What is the most likely explanation for what the “net” in the term “netiquette” stands for?a. Nettingb. Internetc. Dragnetd. Fishnet

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:

2. In which situation would the rules of digital etiquette apply?a. Standing in line in a crowded computer

storeb. Picking the ringtone for your new cell

phonec. Sending an email to your grandmotherd. Sending a birthday card to your cousin

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:

3. You should use digital etiquette if you’re writing on:a. A chalkboardb. A bulletin boardc. A whiteboardd. A message board

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:

4. Which of the following children is most likely to practice good digital etiquette?a. A boy who always says “please” and

“thank you”b. A boy who never covers his mouth when

he coughsc. A girl who always laughs when a

classmate gives a wrong answerd. A girl who always says the first thing that

pops into her mind

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:

5. Why might an anonymous internet poster feel bold enough to say mean things in response to a blog post?a. She can make more friends if she says

mean thingsb. She knows her friends will recognize her

and think better of herc. She can say mean things and not worry

about retaliationd. She can impress older, smarter people

with her remarks

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:

6. How is flaming similar to heckling?a. Both take place only on the internetb. Both take place at sporting eventsc. Both use hurtful or insulting words to

attack other peopled. Both are examples of positive

reinforcement

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:

7. What’s the best way to text your mom to tell her you’ll be an hour late for dinner?a. b there in 60, cu l8r!b. BE THERE IN AN HOUR. SEE YOU LATER!c. I’ll be home in an hour. See you later!d. im running late be there in an hour

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:

8. Which of the following statements about communicating via the Internet is correct?a. It can be difficult to understand whether

someone is using humorb. If you chat via instant messaging, your

conversation is privatec. It is best to use as many text

abbreviations as possibled. It’s impossible to discover an Internet

user’s real-life identity

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:

9. Which of these emotions is the most likely to be triggered in a flame war?a. Sicknessb. Boredomc. Happinessd. Anger

PRE-ASSESSMENTUsing the Polling tool, answer the following question to the best of your ability:10. What can you infer about the rule of asking permission before posting something like a photo of your friends online?a. If you take a photograph, it is yours to do

with as you pleaseb. Information about your friends-including

photographs-is privatec. It’s illegal to post pictures online without

permission from people in the picturesd. You should always avoid posting images on

the Internet

RESOURCES

Behrens, J. Digital Citizenship: Are You a Digital Citizen? Retrieved from http://areyouadigitalcitizen.weebly.com/digital-etiquette.html

BrainPOP Digital Etiquette Quiz. Retrieved from http://www.brainpop.com/technology/computersandinternet/digitaletiquette/quiz/

Ribble, M. (2011). Digital citizenship in schools. Washington, DC: ISTE.

U.S. Department of Health & Human Services. What is Cyberbullying. Retrieved from www.stopbullying.gov/cyberbullying/what-is-it