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Engaging with Camp Families Year-Round Matt Ragland twitter @mattragland #TriStateCamp13

Engaging with Camp Families Year-Round

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This is my presentation from the 2013 ACA Tri-State Conference. I spoke about the opportunities to engage new and existing families with your summer camp, even when it's not the summer! Topics covered include: Blogging, Web Design, Analytics, Social Media, Webinars, and other issues. This presentation also can be re-made to reflect the opportunities available to all businesses as a way to engage customers.

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Page 1: Engaging with Camp Families Year-Round

Engaging with Camp Families

Year-Round

Matt Raglandtwitter @mattragland

#TriStateCamp13

Page 2: Engaging with Camp Families Year-Round

Welcome

Assistant Director

Landlord,TeamHouse.co

Page 3: Engaging with Camp Families Year-Round

Time TogetherWhy this Matters

Websites & Blogs

Social Media & Tools

Community Connection

Q&A + Demos

Page 4: Engaging with Camp Families Year-Round

The Power of Why

WHY

WHAT

HOW

Page 5: Engaging with Camp Families Year-Round

Why This Matters

Because “camp plays a significant role in a child’s development”

Page 6: Engaging with Camp Families Year-Round

Growing social influence and opportunity, for

better or worse

“Social Proof”

Facebook LikesTweets & Re-TweetsReviews on Yelp, Google, & more

Today’s buyer is armed with a

wealth of information,

combined with the experiences of

friends and total strangers online

Page 7: Engaging with Camp Families Year-Round

How You Recruit, Write,

& Speakmust Adapt

Page 8: Engaging with Camp Families Year-Round

One-Word Equity

= Growth

Page 9: Engaging with Camp Families Year-Round

One-Word Equity

Obama ’08 “Change”

Obama ’12 “Forward”

Page 10: Engaging with Camp Families Year-Round

What’s the Point of Your Website?

11%

27%

9% 16%

36%

Dates & RatesAbout UsWhy Us?Misc Above the FoldBelow the Fold

89% of clicks above the fold

Page 11: Engaging with Camp Families Year-Round

6 Month Visitor Flow

Page 12: Engaging with Camp Families Year-Round

What’s the Point of Your Website?

1.  To  learn  “WHY”  you  exist2.  To  gather  information  i.e.  dates  &  rates3.  To  give  you  money

Page 13: Engaging with Camp Families Year-Round

We are in the Connection Economy

Page 14: Engaging with Camp Families Year-Round

We Needto CreateValuable Content

Page 15: Engaging with Camp Families Year-Round

Blogging

You  have  the  opportunity  to  share  helpful,  valuable  information  

with  thousands  of  people!

Page 16: Engaging with Camp Families Year-Round

Blogging

Create Email

Promote Follow Up

Page 17: Engaging with Camp Families Year-Round

Blogging

5 Reasons How or WhyThe Secret to...How I Learned to...What I Learned From...

What We’re ReadingVideos to Inspire YouExpert InterviewsThe Magic of...

mattragland.com/uses/10-blog-post-frameworks

Page 18: Engaging with Camp Families Year-Round

Blogging

Create Email

Promote Follow Up

Page 19: Engaging with Camp Families Year-Round

"You would be interested to know that your article 'Seven Critical Character Traits in Growing Children' was very moving to us. In fact, I sent it to several of my colleagues that have children, and we also discussed it as a family. What you do does make a difference!" - Alan K.

Page 20: Engaging with Camp Families Year-Round

Why This Matters

Because “camp plays a significant role in a child’s development”

Page 21: Engaging with Camp Families Year-Round

Effective Social Media Use

Most Popular

Ads & Promotions

Easy to Share

Fastest Growing

Visual

Simple, pushes to FB

It’s Google!

Impacts search ranking

Links directly

Page 22: Engaging with Camp Families Year-Round

Why Google+ Matters

Page 23: Engaging with Camp Families Year-Round

WebinarsReach new families across the world

Different times of day

No travel involved!

Recruiting & CommunityLive Q&A sessions

Walk parents through the packet

What to expect on Opening Day

Expert guests

Page 24: Engaging with Camp Families Year-Round

Podcasts?Here’s the bottom line: if you are podcasting, you are a media outlet. “You are a publisher.”

2012201120102009200820072006

0 7.5 15 22.5 30

% of People who have listened to a podcast

Source: Edison Research

Page 25: Engaging with Camp Families Year-Round

Tupperware Parties?

Moms buy & sell your camp

Target, Train, Incentivize, & Customize

SO...

Page 26: Engaging with Camp Families Year-Round

“New” AdvertisingThese methods are highly targeted, relatively cheap,

and can be analyzed for conversions

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Thanks for being here!

[email protected]

@MattRagland828.712.2524

teamhouse.co/aca-tri-state-resources