26
Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation Authors: Sebastian Spaeth, Matthias Stuermer, Georg von Krogh ETH Zurich, Chair of Strategic Management and Innovation Academy of Management 2008, Anaheim, California, Aug 13, 2008 #1653 Strategy, Technology, and Innovation

Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Embed Size (px)

Citation preview

Page 1: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Enabling Knowledge Creation through Outsiders:Towards a Push Model of Open Innovation

Authors: Sebastian Spaeth, Matthias Stuermer, Georg von KroghETH Zurich, Chair of Strategic Management and Innovation

Academy of Management 2008, Anaheim, California, Aug 13, 2008#1653 Strategy, Technology, and Innovation

Page 2: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

2August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Content

Theory

Research Design

Case description

Methodology

Findings

Conclusion

Page 3: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

3August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Gap in open innovation literature

Definition “open innovation” (Chesbrough et al., 2006):

Inflow is concerned with the exploitation of knowledge

outside the firm's boundary.

What would happen if everyone would be a free rider?

(West and Gallagher, 2006a)

Gap in literature: What is the motivation of firms to freely

reveal knowledge that is of use to other innovators?

Page 4: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

4August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Knowledge flows in open innovation

3 types of knowledge flows(Gassmann and Enkel, 2004)

1. Inside-out: selling intellectual property

2.Outside-in: licensing-in external knowledge, using open source software

3.Coupling of both inside-out and outside-in knowledge flows

Page 5: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

5August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Positioning of the push model

Actor

Firm Outside constituents

Act

ivit

y

Knowledgeexploitation

Outside-in processe.g., technology sourcing,

using open source software

Knowledge spillover to outsiderse.g., reverse engineering

Knowledgecreation

Inside-out Processe.g., licensing out

Push modelunsolicited knowledge creation

through outsiders

Coupled processes

Page 6: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

6August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Licensinginnovationsto other firms

Current concept of open innovation

Exploitation of existing ideas

Page 7: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

7August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Free revealing ofknowledge

Push model of open innovation

Inducing new external innovations useful for the firm

Licensinginnovationsto other firms

Current concept of open innovation

Exploitation of existing ideas

Page 8: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

8August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Research design

Research question: What are the enabling contexts that make the push model of open innovation work?

Empirical evidence: Examination of Eclipse project

Data sources:1. CVS commits external development contributions→

2. Newsgroup messages knowledge in- and out-flows→

Page 9: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

9August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Eclipse history

mid 1990's: started by Object Technology International (OTI)

1996: OTI acquired by IBM

2001: IBM released Eclipse as open source software

2004: Formation of the Eclipse Foundation Technical infrastructure

Development processes, e.g. release management

Intellectual property rights of source code

Promotion of Eclipse and its wider ecosystem

Page 10: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

10August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Why Eclipse?

Founded and sponsored by one dominant firm

Governance underwent significant evolution

Access to 6 years of development data

Page 11: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

11August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Data source 1: CVS commits

Counting added lines of code

Range April 2001 until February 2007

63 million lines of code

Contributed by 605 distinct developers

565 developers identified IBM vs. non-IBM

Page 12: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

12August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Data source 2: Newsgroup messages

Eclipse newsgroups vs. mailing lists

Knowledge seekers vs. knowledge providers

February 2001 until July 2007

371,942 messages in 90 distinct newsgroups

116,973 messages started a new discussion thread, 254,969 messages replied

Page 13: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

13August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Coding of 500 newsgroup messages

Categories: Questions Answers Follow-up

questions Comment Noise

Page 14: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

14August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Inter-rater coding

Data in the cells: “coder A; coder B”

How coherent is categorization? Kappa of 0.816 is well

above 0.7 (Fleiss, 1971; Straub et al, 2004)

Page 15: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

15August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Findings: CVS commits

Active committers per month

Page 16: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

16August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Findings: CVS commits

Lines of code from IBM and non-IBM developers

COCOMO: external contributions of 21.5 million LOC

~ 214,000 man-months ~ 1.7 billion USD

Page 17: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

17August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Findings: Newsgroup messages

Messages per month (non-IBM messages growing)

Page 18: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

18August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Findings: Newsgroup messages

Thread reply over thread start ratio (more or less constant)

Page 19: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

19August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Findings: Newsgroup messages

Net knowledge creation through dialogue

net knowledge creation = answers - questions

Page 20: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

20August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Findings: Newsgroup messages

External knowledge creation ratio is growing

0.7430.998

Today non-IBM contributors provide more knowledge than IBM members

Net knowledge creation non-IBM

Net knowledge creation IBMRatio =

Page 21: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

21August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Contexts enabling the push model of open innovation

1. Preemptive generosity Revealing of initial Eclipse source code by IBM

2. Continuous commitment Constant number of IBM programmers in Eclipse Constant level of participation in newsgroups

3. Adaptive governance structures (giving up control) Non-profit foundation with equal membership of firms

4. Lowering barriers to entry Sub-projects by non-IBM people; modular architecture

Page 22: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

22August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

1. Preemptive generosity

Revealing of initial Eclipse source code by IBM (valued at USD 40m)

Attraction of external participants to contribute to the public knowledge pool

Creation of social capital: relationships, trust and norms of knowledge sharing

Page 23: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

23August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

2. Continuous commitment

Opening up source code is a required but not sufficient condition

Dedicated 40 developers until 2003, and 80 developers until today, on average

Reciprocity is a established norm in open source communities (Shah 2006)

Page 24: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

24August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

3. Adaptive governance structures

IBM ceded control over infrastructure, administration and IPRs on Eclipse source code

IBM is now just one among many in Foundation

Start of Foundation lead to significantly more external code contributors

IBM remains major leader of software evolution due to highest share of code commits

Page 25: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

25August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

4. Lowering barriers to entry

Entry barriers = cost of joining and contributing to an open innovation project

Sub-projects run by non-IBM members only (BIRT)

Other barriers: Choice of programming language or design of software architecture

Page 26: Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

26August 13th 2008 Enabling Knowledge Creation through Outsiders: Towards a Push Model of Open Innovation

Discussion