Scalable & cost-effective facilitation

of professional identity transformation in public employment services

Large scale integrating project (IP) ICT-2013.8.2 Technology-enhanced learning

Motivation

• Challenges for European Public Employment Services (PES): youth unemployment, demographic change, etc.

• Career adaptibility as a promising approach• But this requires transformation of the individual & collective

professional identity, both for the PES practitioners and their clients

… which is a complex and continuous learning process

Objectives

• to deliver comprehensive, sustainable, and cost-effective support for the facilitation of professional identity transformation as a complex and continuous learning process, on an individual, organisational and European network level

• using a holistic tool suite combining and linking eCoaching, reflection, MOOCs, networking, analytical and learning support tools, leading to improved individual and organisational performance on employment counselling.

Facilitation as a key

concept

Facilitate professional identity transformation

Conceptualapproach

Technical approach

Key challenge is

understanding and

adapting to context

in a cost-effective

way

Baseline (selected)

• MATURE: identification of guidance activities and indicators for collective knowledge development

• IntelLEO: learning analytics for social embeddedness of workplace learning

• MIRROR: reflection support concept & tools and privacy concepts

• LAYERS: scalable scaffolding in informal learning

Key innovations

• Empirically grounded and relevant understanding of facilitation (roles, activities) and identity transformation

• Scalable & cost-effective solutions, combining reflection, coaching, creativity, and networking

• Integrated indicator framework, both for usage within tools and for evaluating their effects (on the learning and on the performance level)

• European MOOC for professional identity transformation and evidence on the effectiveness of MOOCs at the workplace of PES

Work plan & timing

Designed for agility

in the tension

between research,

technology, and

relevance to

practice

Consortium

Reaching beyond the consortium: Associate Partner Network

Flexibility,

stake holder

engagement,

and exploitation

opportunities

Creating impact

Thank you!Barbara Kieslinger, project co-ordinatorCentre for Social Innovation - ZSILinke Wienzeile 246, 1st Floor1150 Vienna, Austriaphone: +43-1-495 04 42 – 31fax: +43-1-495 04 42 – 40mail: kieslinger@zsi.athttp://www.zsi.at

Andreas Schmidt, scientific co-ordinatorKarlsruhe University of Applied Sciences

Moltkestr. 30 76133 Karlsruhe

phone: +49 (0)721 925-2914fax: +49(0)721 925-1509

mail: andreas_peter.schmidt@hs-karlsruhe.dehttp://www.hs-karlsruhe.de