Daniel Goleman

Howard Gardner•First psychologist to question IQ or single kind of intelligence.

•Standardized tests only measure 1 or 2 of many important types of intelligence.

•Believed traditional tests were ineffective in predicting success.

Goleman took Gardner’s theory in interpersonal and intrapersonal intelligence and created Emotional Intelligence.

Goleman believes EQ is just as important in helping people become effective leaders.

John Mayer and Peter Salovey in 1990

• Defined emotional intelligence as “the mental ability to reason with emotions to enhance thought while promoting emotional and intellectual growth”(p.380

• Developed a model to explain the capacity of emotions, based on understanding the emotion’s messages, and the meanings that they project.

• Through this model Daniel Goleman developed- the five domains of EQ

IQ is measured by academic knowledge, above-average grades, and IQ tests

Many believe you are born with your IQ.

Standardized testing tests rational thinking.

EQ can be learned in infancy through a positive caregivers touch

EQ includes things such as:• Ability to motivate oneself and persist in the

face of frustration• Control impulses and delay gratification • Regulate one’s mood and keep distress from

swamping the ability to think • Empathize and to hope

Knowing one’s emotions Self-awareness –recognizing feelings as

they happen.

Managing emotions • Builds on self-awareness• Handle feelings appropriately and ability to

shake off anxiety, gloom and anger. • Ability to bounce back quickly from upsets

or setback.

Motivating oneself(need better underst.)•Resisting impulse in a fundamental skill in emotional self-control

Recognizing emotions in others• Empathy- People who are empathetic are

attuned to the social signals indicating what other want.

Handling Relationships•Social Competencies such as popularity,

leadership, and interpersonal skills fall in this category

1. Recognize Emotions2. Manage Emotions3. Self-talk to get out of

emotional high jacking4. Paying attention/ concentration

Many are not aware of their emotions, even though they say they are.•Ex: Talking to someone who is clearly upset, yet they say “I’m Fine”

Many describe thoughts or behaviors instead of their feelings.

Most have been taught to suppress emotions and have lost touch with how they feel.

Use awareness of emotions to direct behavior positively

More likely to have a positive impact on yourself and others.

To manage your emotions you must first decide YOU want to be in control.

Develop productive self-talk.

Recognize your emotions, then “talk to yourself” about the external event and your emotional reaction to it.

When we feel overwhelmed, we are unable to make good decisions.

Critical Examination

Some people worry about everything. Need to look at pessimistic assumptions critically.

“What other possible outcomes are there?”

Use self-talk or physical relaxation methods

Ex: exercise, meditation, prayer

Recognizing the emotions of others

Listening Empathizing and caring Helping others manage their emotions

Jessica’s

Michele’s

Volunteers to share their results?

Clawson, J.G. (2009). Level three leadership: getting below the surface. Upper Saddle River, New Jersey: Pearson Education, Inc.

Goleman, D. (1995)Emotional Intelligences

New York, NY: Bantam Books.

Merriam, S. Caffarella, R. & Baumgartner, L (2007). Learning in adulthood: A comprehensive guide. San Francisco, CA: Jossey Bass.