Cracking the culture codeWelcome!!

with Steve Simpson

Copyright © 2014 Steve Simpson

Morals to the story?• Winning teams don’t fight, losing teams

do• It’s much more fun (and less dangerous)

to be in a winning team• ‘Fighting’ need not be physical - there are

other ways to be at war• A fighting team won’t win - doesn’t matter

how good the individual players are...• This wouldn’t happen in a great culture

0

25

50

75

100

20% or more 50% or more 80% or more 100% or more

9

24

56

96

3

21

58

92

4

19

40

91

Senior managerMiddle managerNon-manager

If the culture of your workplace was to become as good as it realistically could, how much improvement would there be on people's performance/productivity?

Survey of 452 readers of ‘Cultural Intelligence’

At our meetings it isn’t worth complaining because nothing will get done

The only time anyone get spoken to by the boss is when something is wrong

The organisation talks about the importance of service, but we know they don’t really mean it, so we don’t really have to worry about it

Our funniest jokes usually involve making jokes about our work colleagues

We go through the motions with our bosses, once they’ve gone we do what we want

Hotel Adelphi...

What are the Key Cultural Attributes (KCAs) we need in place to ensure our future success?