19
Effective listening skills Eye Contact Stay Objective Ask mental questions Look like a listener Don’t interrupt Visualize Study on non verbal cues Empathize

Effective listening skills

Embed Size (px)

DESCRIPTION

Its about listening skills.

Citation preview

Page 1: Effective listening skills

Effective listening skills

Eye Contact

Stay Objective

Ask mental questions

Look like a listener

Don’t interrupt

Visualize

Study on non verbal cues

Empathize

Page 2: Effective listening skills

Eye contact

Page 3: Effective listening skills

Stay Objective

Page 4: Effective listening skills

Ask Mental Questions

Page 5: Effective listening skills

Look Like a Listener

Page 6: Effective listening skills
Page 7: Effective listening skills

Visualize

Page 8: Effective listening skills

Study on Non verbal cues

Page 9: Effective listening skills

Empathize

Page 10: Effective listening skills

Barriers to effective listening and

How to overcomeKnowing the answer

Trying to be helpful

Treating discussion as competition

Trying to influence or impress

Reacting to red flag words

Believing in language

Mixing up the forest and the trees

Over-splitting or over-lumping

Page 11: Effective listening skills

Knowing the answer

Page 12: Effective listening skills

Trying to helpful

Page 13: Effective listening skills

Treating Discussion as competition

Page 14: Effective listening skills

Trying to influence or impress

Page 15: Effective listening skills

Reacting to red flag words

Page 16: Effective listening skills

Believing in language

Page 17: Effective listening skills

Mixing up the forest and the trees

Page 18: Effective listening skills

Over- splitting or over- lumping

Page 19: Effective listening skills