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E-Marketing & Social Media Olivier Beaujean - Cleverwood

E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

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Presentation given by Olivier Beaujean (Cleverwood) on March 17th to the Solvay EMM / CEPAC students in the context of the Marketing courses.

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Page 1: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

E-Marketing & Social Media

Olivier Beaujean - Cleverwood

Page 2: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Playtime is

OVER

Page 4: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Facebook is the new Google

Page 5: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 6: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

BELGIAN SOCIAL MEDIA LANDSCAPE

Facebook: 4 million

Netlog: 3 million

Linkedin: over 700.000

Seniorennet: over 200.000

Twitter: at least 71.500

Blogs: 1,5 mio blogs (decending)

Flick’r: 4.000 members

Youtube : over 700 000 videos

Data from the Belgian Social Media Monitor – january and march 2011

Page 7: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 8: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 9: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Resistance is

futile

Page 10: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

The WHOLE company

Page 11: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Corporate communication,

reputation management.

Page 12: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 13: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 14: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 15: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Contact Centre, Consumer

Services

Page 16: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 17: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 18: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 19: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Build loyalty,

inform, engage

3: MARKETING

Page 21: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 22: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Collaboration,

employer branding

TEAM & HR

Page 23: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean
Page 25: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

BASICS works

Page 26: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Listen & Monitor

Define & Launch

Develop & Communicate

Measure & Follow-up

Assess & Adapt

Page 27: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Listen & Monitor

Define & Launch

Develop & Communicate

Measure & Follow-up

Assess & Adapt

Start listening

Page 28: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Listen & Monitor

Define & Launch

Develop & Communicate

Measure & Follow-up

Assess & Adapt

Set your targets

Page 29: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Listen & Monitor

Define & Launch

Develop & Communicate

Measure & Follow-up

Assess & Adapt

Go where your audience is!

Page 30: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Listen & Monitor

Define & Launch

Develop & Communicate

Measure & Follow-up

Assess & Adapt

Develop guidelines

Page 31: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Listen & Monitor

Define & Launch

Develop & Communicate

Measure & Follow-up

Assess & Adapt

Engage conversation

Page 32: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Listen & Monitor

Define & Launch

Develop & Communicate

Measure & Follow-up

Assess & Adapt

Don’t forget : State of mind !

Page 33: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Listen & Monitor

Define & Launch

Develop & Communicate

Measure & Follow-up

Assess & Adapt

Measure and follow-up

Page 34: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Listen & Monitor

Define & Launch

Develop & Communicate

Measure & Follow-up

Assess & Adapt

Are you on target?

Page 35: E-marketing and Social Media Course - Solvay CEPAC / EMM - March 2011 - Olivier Beaujean

Start Something

NOW !