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Extension Through Applications, a New Business Model Brandon Schulte and Mark Hendricks

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Extension Through Applications, A New Business model. #nexc2012 Sometime over the next year, more internet content will be accessed by mobile devices than by desktop platforms. This transformation marks the latest technological and societal paradigm shift to confront Extension. In this session, we will explore how Extension at the University of Nebraska-Lincoln positioned itself to develop mobile applications that effectively deliver research and education to consumers in a constantly changing technological environment. Topics include: developing a mobile content strategy (video, web and social media), understanding your options to select the right solution(s), setting best practices for working with educators, determining infrastructure requirements, assessing potential pitfalls and navigating distribution networks.

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Extension Through Applications, a New Business Model

Brandon Schulte and Mark Hendricks

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Innovate Like It’s 1999…..

Internet RevolutionInternet Revolution InformationInformation Data StorageData Storage NetworkingNetworking DigitalDigital SocialSocial MobileMobile

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Mobile: Technology Meets Opportunity

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I need to go mobile but where do I start?

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Our Plan R&D/InfrastructureR&D/Infrastructure Innovation LabInnovation Lab FlexibilityFlexibility Education/MarketingEducation/Marketing StandardizationStandardization CollaborationCollaboration ValueValue

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Balancing Act

Platform

Mobile Strateg

y

Content

User Needs

Goals

RevenueBrand

EngagementEfficiency

PhoneTablet

DesktopTouchscreen

User Interface

VideoAudioText

DatabasePhotosProduct

DirectionsConnectionInformation

CommunicationLearning

EntertainmentShopping

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Strategic Vision Start at the EndStart at the End

End UserEnd User End ResultEnd Result End LocationEnd Location

Do Less, But BetterDo Less, But Better Above All Else: Enhance Your Above All Else: Enhance Your

Brand StrategyBrand Strategy

“What we call the beginning is often the end. And to make an end is to make a beginning. The end is where we start from.” --T.S. Eliot

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Keys to a Successful Strategy Mobile First DesignMobile First Design Think Beyond the Think Beyond the

““Cool Factor.Cool Factor.”” Match App Type Match App Type

(Native, Hybrid and (Native, Hybrid and Web) with Customer Web) with Customer Needs.Needs.

Platform Platform IndependenceIndependence

Forrester Research

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I have a mobile app idea, how do I develop it?

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What is a mobile app?

Native vs. Hybrid vs. WebNative vs. Hybrid vs. WebSmall softwareSmall softwareWhat makes a good app?What makes a good app?

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Native vs. Hybrid vs. Web

Native App Native App

Hybrid AppHybrid App

Web AppWeb App

$UIX

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“Small Software”

Screen SizeScreen SizeFile SizeFile SizeNavigation and ContentNavigation and Content

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What Makes a Good App?

Better Mobile?Better Mobile?SimplificationSimplificationCompeting Products?Competing Products?Stakeholder Buy-inStakeholder Buy-in

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What Makes a Good App?

Concrete IdeaConcrete IdeaWorking Model or Working Model or

Spreadsheet.Spreadsheet.Navigation First, Content Navigation First, Content

SecondSecondTest, Test, TestTest, Test, Test

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Case Studies – Seven Mobile Apps powered by Ed Media

<[email protected]><[email protected]>

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Why mobile?

Goal – What problem(s) does the app solve?Goal – What problem(s) does the app solve? Model – Migrating content to the mobile platform. Is Model – Migrating content to the mobile platform. Is

there a model/workflow to build on?there a model/workflow to build on? HUI (Interface design) – What decisions were made HUI (Interface design) – What decisions were made

and why?and why? User needs and concerns– How does mobile User needs and concerns– How does mobile

improve or optimize the process? How does it improve or optimize the process? How does it change the process?change the process?

Impacts?Impacts?

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Aphid Speed Scout

Goal – decision tool to survey for aphid thresholdGoal – decision tool to survey for aphid threshold Model – Spreadsheet developed by UNL ExtensionModel – Spreadsheet developed by UNL Extension HUI – Designed to simplify for field data entryHUI – Designed to simplify for field data entry User needs and concerns – Solves problems User needs and concerns – Solves problems

surrounding field data entry and visualization, surrounding field data entry and visualization, speeds up data entry/collection, sets calendar speeds up data entry/collection, sets calendar reminders to re-test or recommend treatmentreminders to re-test or recommend treatment

Impacts – More efficient data collection -> optimized Impacts – More efficient data collection -> optimized use of pesticideuse of pesticide

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Aphid Speed Scout Demo:

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BCS Beef

Goal – Use BCS scores standards, manage nutrition Goal – Use BCS scores standards, manage nutrition for beef herdsfor beef herds

Model – Tool developed by UNL ExtensionModel – Tool developed by UNL Extension HUI – Designed for field data entryHUI – Designed for field data entry User needs and concerns – Gives users examples of User needs and concerns – Gives users examples of

scored beef cows, tutorial, YouTube and Twitter scored beef cows, tutorial, YouTube and Twitter feeds feeds

Impacts – Standardization of data collection -> Impacts – Standardization of data collection -> optimized managementoptimized management

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BCS Beef Demo:

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Backyard Farmer Goal – Collect all Backyard Farmer resources in one Goal – Collect all Backyard Farmer resources in one

app you can take to the gardenapp you can take to the garden Model – Website, TV program Model – Website, TV program HUI – Field resource and data submissionHUI – Field resource and data submission User needs and concerns – Provides TV program User needs and concerns – Provides TV program

archives, NebGuides, soil temp, publications, archives, NebGuides, soil temp, publications, calendars, weather and photo email to the Backyard calendars, weather and photo email to the Backyard Farmer Panel of Experts – available on iOS and Farmer Panel of Experts – available on iOS and Android.Android.

Impacts – Take Backyard Farmer to the backyard!Impacts – Take Backyard Farmer to the backyard!

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Backyard FarmerDemo:

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Parenting App

Goal – to teach parents about milestones for Goal – to teach parents about milestones for newborns to one-year olds and keep an electronic newborns to one-year olds and keep an electronic journaljournal

Model – UNL Extension ResourcesModel – UNL Extension Resources HUI – solve user navigation issues HUI – solve user navigation issues User needs and concerns – aggregate information User needs and concerns – aggregate information

about milestones and health records for parents of about milestones and health records for parents of newborns to one-year oldsnewborns to one-year olds

Impacts – Parenting resources that you take with Impacts – Parenting resources that you take with you!you!

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Parenting AppDemo:

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myUNLextension

Goal – provide mobile access to UNL Extension Goal – provide mobile access to UNL Extension offices, calendars, programs and other resourcesoffices, calendars, programs and other resources

Model – UNL Extension websiteModel – UNL Extension website HUI – simplify navigation and communicationHUI – simplify navigation and communication User needs and concerns – aggregate information User needs and concerns – aggregate information

about UNL Extension programs, offices, eventsabout UNL Extension programs, offices, events Impacts – Extension resources when you need them!Impacts – Extension resources when you need them!

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myUNLextension Demo:

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ExtensionTV

Goal – aggregate UNL Extension video content from Goal – aggregate UNL Extension video content from multiple sources into a searchable interfacemultiple sources into a searchable interface

Model – YouTube & other video distribution sitesModel – YouTube & other video distribution sites HUI – weighted grouping of content by spires of HUI – weighted grouping of content by spires of

excellence and popularityexcellence and popularity User needs and concerns – works on desktop and User needs and concerns – works on desktop and

on mobile, ability to cut & paste linkson mobile, ability to cut & paste links Impacts – easily find the video you need from Impacts – easily find the video you need from

trusted sources!trusted sources!

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ExtensionTV prototype demo:

http://em-dev002.unl.edu/extensiontv/

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Marketing in a New Era

Goal – to teach current and potential ag producers Goal – to teach current and potential ag producers about marketing & management through simulation about marketing & management through simulation

Model – multiplayer excel simulation and extension Model – multiplayer excel simulation and extension publications and spreadsheetspublications and spreadsheets

HUI – move from spreadsheet to web interface for HUI – move from spreadsheet to web interface for more graphic display of conceptsmore graphic display of concepts

User needs and concerns – learn about marketing User needs and concerns – learn about marketing using multiplayer simulations. Design for classroom.using multiplayer simulations. Design for classroom.

Impacts – greater understanding and development of Impacts – greater understanding and development of skills using real world toolsskills using real world tools

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Marketing in a New Era Screenshots:

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Marketing in a New Era Screenshots:

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Questions?

Brandon SchulteBrandon Schulte Mark HendricksMark Hendricks

Director, Ed Media Director, Ed Media IT Specialist, Ed MediaIT Specialist, Ed Media

402-472-2990402-472-2990 402-472-4280402-472-4280

[email protected]@unl.edu [email protected] [email protected]

The University of Nebraska-Lincoln is an equal The University of Nebraska-Lincoln is an equal opportunity educator and employer with a opportunity educator and employer with a comprehensive plan for diversity. comprehensive plan for diversity.