E-Commerce ! Batra Computer Centre

Ph. No.: 8222066670, 4000670 Website: www.batracomputercentre.com



E-commerce or electronic commerce is processor buying, selling , transferring or exchanging products, services and/or information via electronic networks and computers


Two major

categories

Other categories


Business-to-consumer (B2C): Online transaction are made b/w business and individual consumers. E.g. Amazoan.com, ebay.com

Business-to-Business (B2B): Business make online transaction with other businesses.




Consumer-to-consumer (C2C) Mobile commerce (m-commerce) E-learning E-government


Benefits to organizations

benefits to consumers


Global reach Cost reduction Supply chain improvements Extended hours: 24/7/365 Customization Improved customer relation


More products and services Cheaper products and services Instant delivery Information availability Participation in auctions


Email Instant messaging Online shopping and order tracking Online banking Shopping cart software Teleconferencing Electronic tickets


Online shopping is the process of buying goods and services from merchants who sell on the internet

Online consumers are evenly slept b/w men and women and tend to be better educated, younger, and more affluent than the general population


Advantages: 24-hour access Ability to comparison

shop The in-home privacy Variety


Favorite websites for shopping including those featuring: Event tickets Online periodicals

subscription Flowers and gifts Consumers electronics Travels



Every 1.2 seconds, a Canadian make a purchase with their PayPal account

Almost 20% of Canadians make three or more online purchases per month (comScore 2009)


90% of Canadians do their online shopping exclusively from home and only 1% of Canadians shop online exclusively from work

Expert predict that online sales will reach US&328 billion by 2010





Education

E-Commerce ! Batra Computer Centre