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@TyrellMara #SMCamp #SMCamp @TyrellMara Driving Social Media Strategy with Conversations that Matter

Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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An interactive keynote presented at Social Media Camp 2013. This presentation is for organizational leaders, digital communications managers, and social media specialists. Through stories, examples, and activities, this presentations walks the audience through a framework for asking the right questions to develop a digital communications strategy that has high impact. At the core of this presentation is the common themes of telling your powerful story, having conversations that matter, and building vibrant community!

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Page 1: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

@TyrellMara#SMCamp

#SMCamp@TyrellMara

Driving Social Media Strategy withConversations that Matter

Page 2: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

@TyrellMara#SMCamp

Personal Brand

Confidence

Values

Passionate

Authentic Real

Raw

Personality

OpinionPerspective

WhatHowWHY

It doesn’t matter what you do, it’s

why you do it

Who are

True friends don’t care as much

about what you do for work as they do Before you

leverage Social Media, you must understand the WHY of

who you are and why you do what you

Building Networks and Communities

Learning

Great Conversastions

Great Conversastions

Qualified Community based

on Personal or Business

Who you are becomes your screen or filter This is

problem with Traditional Networking

Real Relationships

Return on Investment

Personal ROI

Business ROI

Brand Ambassadors

Network Referral Engine

New Business

Relationships

New Business

Community

Personal Brand How To =

Awareness

We build this our whole

lives

We live this every day

Consciously and

How do you feel and act?

WHY?

Self Discovery

The process of creating a great keynote.

Page 3: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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have conversations that matter.

tell your story.

build vibrant community.

Page 4: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Where are We Going?

The foundationtelling your story.

Page 5: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Where are We Going?

Tips and Best Practiceshaving conversations that matter& building vibrant communities

Page 6: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Where are We Going?

Case StudyIntroducing

Tekara Organizational E!ectiveness

Page 7: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Social Media ...?

Page 8: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Why?

Page 9: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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What

How

WHY

How Great Leaders Inspire ActionA TED talk by Simon Sinek

Page 10: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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What is the first feeling or emotion that comes to mind?

Page 11: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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@KevinJaggerLong Track Long Shot

Kevin

Building a business through telling a powerful story and

emotionally engaging community

Page 12: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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‘Unique Voice’ is nothing new.But social media is changing the game...

Page 13: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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social media = level playing field

Page 14: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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What is your brand’s “WHY”?

What is your Unique Voice?

Reflection

Page 15: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Exercise

(Share with a partner) What is your...

Purpose.Belief.Cause.Passion.

Page 16: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Building Online Communities

@ClosduSoleil

Page 17: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Intentional Conversations and Relationships

=Opportunity

Page 18: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Building your Community

Tip #1Follow the Follower

Page 19: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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As humans we create networks that are aligned

and relevant to us.

Page 20: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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“Start the conversation”

image by <a href="http://www.freeimageslive.co.uk/free_stock_image/twitterjpg" target="_blank"> freeimageslive.co.uk - creator</a>

The time and effort we invest in our communications is exactly what we should expect in return!

Page 21: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Tip #2 Ask Questions

Page 22: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

@TyrellMara#SMCampImage Source: http://markledden.wordpress.com/2010/08/16/why-i-love-hootsuite/

Tip #3Listen to the Conversation!

Page 23: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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People are talking about your business/industry every day.

Page 24: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Are you listening to the right conversations?

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How do you define Community?

What type of conversations are taking place?

What type of relationships are being built?

Reflection

Page 26: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Exercise

1) One story or example where you have built a meaningful relationship using social media.

2) One idea that you can implement tomorrow to start building meaningful relationships online.

Share with your neighbour:

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A Social Media Business Case

@TekaraInc

facebook.com/TekaraInc

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Why

To change the energy and impact of business through powerful conversations

and “walking beside” our clients.

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Unique Story and Voice

A Community of Extraordinary Associates

Page 30: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Outcomes and Objectives

Build an online presence and engaged community

Change organizational culture towards technology

Drive new business, partnership, and associate opportunities

Page 31: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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Tekara’s Social Media Strategy

Our Story = Thought Leadership Blog

Leveraging Strengths = Targeted Community Building

Dual Branding Model = Social Media Training

Page 32: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

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6 Month Time Period

1,100 followers

310 RT’s

1,300 Mentions

160 fans

10% engagement ratio

Metrics and Measurement

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Metrics and Measurement

Website Tra"c

59% increase unique visitors

600 more pageviewsper month

Blog = most viewed page on the site

Top 5 Referrers of tra"c = social media sites

Increase in Organic Search Tra"c

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How do you define success?

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tell your story.

have conversations that matter.

build vibrant community.

Why do you exist?

Your authentic Unique Voice

Where magic happens

Page 36: Driving Social Media Strategy through Conversations that Matter - Social Media Camp 2013

@TyrellMara#SMCamp

Thank you!

Use #SMCamp Tweet your “Golden Nugget”

Exercise

@TyrellMarawww.tyrellmara.com

[email protected]