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COLORBLIND RACISM INSIDE THE U.S. ADVERTISING INDUSTRY REBRANDING CHRISTOPHER BOULTON DIVERSITY

Dissertation Defense: Rebranding Diversity

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I used this deck to offer my dissertation committee a brief overview of my argument. I also included some of the comment I received from my participants in response to an earlier draft. In short, this project examines race inequality inside the United States advertising industry. Based on qualitative fieldwork conducted at three large agencies in New York City during the summer of 2010 (including ethnographic observations, affinity-based focus groups, in-depth interviews, and open-ended surveys), I argue that the industry’s good faith effort to diversify through internship-based affirmative action programs is overwhelmed by the more widespread material practices of closed network hiring—a system that advantages affluent Whites through referral hires, subjective notions of “chemistry” or “fit,” and outright nepotism through “must-hires.” Furthermore, the discriminatory nature of White affirmative action is hidden from view, masked by ideologies of color-blind meritocracy deployed by management and interns alike. I conclude that this disconnect between practice and ideology helps normalize and reproduce historic inequalities in the workplace by rebranding diversity as an aspect of individuality rather than a social problem best addressed at the group level. At the end of this deck, I offer seven recommendations for diversifying the advertising industry. The first four are recruitment-oriented policy proposals best implemented by agency upper management; the last three are more day-to-day administrative strategies designed to increase retention by fostering a more hospitable environment for employees of color. Video available here: https://vimeo.com/44500667

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Page 1: Dissertation Defense: Rebranding Diversity

COLORBLIND RACISM INSIDE THE U.S. ADVERTISING INDUSTRY

REBRANDING

CHRISTOPHER BOULTON

DIVERSITY

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THE CIRCUITOF CULTURE

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PRODUCTION

THE CIRCUITOF CULTURE

LABORINDUSTRY

PRODUCTION POLITICAL ECONOMY

DETERMINATION

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PRODUCTION

THE CIRCUITOF CULTURE

LABORINDUSTRY

TEXTS

PRODUCTION

REPRESENTATION

CONTENT ANALYSISTEXTUAL ANALYSIS

POLITICAL ECONOMYDETERMINATION

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READINGSPRODUCTION

THE CIRCUITOF CULTURE

LABOR COMMUNITIESINDUSTRY AUDIENCES

TEXTS

READINGSPRODUCTION

REPRESENTATION

CONTENT ANALYSISTEXTUAL ANALYSIS

POLITICAL ECONOMYDETERMINATION

CULTURAL STUDIESINTERPRETATION

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READINGS

LIVED CULTURES

PRODUCTION

THE CIRCUITOF CULTURE

LABOR COMMUNITIES

SOCIOLOGYANTHROPOLOGY

INDUSTRY AUDIENCES

TEXTS

READINGSPRODUCTION

REPRESENTATION

CONTENT ANALYSISTEXTUAL ANALYSIS

SOCIAL RELATIONS

POLITICAL ECONOMYDETERMINATION

CULTURAL STUDIESINTERPRETATION

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LIVED CULTURES

PRODUCTION

THE CIRCUITOF CULTURE

LABOR

SOCIOLOGYANTHROPOLOGY

INDUSTRYPRODUCTION

SOCIAL RELATIONS

POLITICAL ECONOMYDETERMINATION

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0

5

1 0

1 5

A s i a n s L a t i n o s B l a c k s

Advertising Population

70% 55% 38%

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LITERATURE

RACE IN ADVERTISING

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AGENCY ETHNOGRAPHIES

LITERATURE

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SOCIOLOGY: RACE & LABOR

LITERATURE

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POWER: MATERIAL PRESSURES AND PRACTICES

SUBJECTIVITY: IDEOLOGICAL STORIES AND SCREENS

THEORETICAL FRAMEWORK

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RESEARCH QUESTION

WHAT IS THE ROLE OF IDEOLOGYIN THE MATERIAL REPRODUCTION OF WHITE LABOR

INSIDE U.S. ADVERTISING AGENCIES?

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INTERNS: THE DIVERSITY PIPELINE

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INTERNS: THE DIVERSITY PIPELINE

FIELDWORK IN NYC, SUMMER 2010

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58 INTERNS @ 19 AGENCIES:

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Mixed4

Asian7

Latino11

Black12White

24

BY RACE:

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Mixed3

Asian5

Latino7

Black9

White9

Mixed4

Asian5

Latino6

Black8White

14Mixed

2Asian

1

Latino3

Black7

White5

RACE CLASS GENDER

21 FOCUS GROUPS

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Mixed3

Asian1

Latino4

Black3

White14 Mixed

1

Latino3

Black1

White10 Mixed

3

Asian2

Latino2

Black2

White12

RACE CLASS GENDER

149 SURVEYS

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OTHERBill,  AAE

Darius,  AAE  Dominique,  AAEJames,  CCO  

Joe,  StrategistRachel,  AE

HR/DIVERSITYBarbara  •  BeCy  Donna  •  Dorothy  Elizabeth  •  Heather

Karey  •  Linda  Margaret  •  Maria  Mary  •  Nancy  Patricia  •  Susan

WHITEBrenda  •  Carl  •  Carmen  •  Carol  •  Daniel

David  •  Gregory  •  Helen  •  Isabel  •  JenniferJohn  •  Julia  •  Kim  •    Michael  •  Rachael  

Richard  •  Sharon  •  Thomas(must-­‐hires  are  underlined)

ASIANKhloë  •  LinMichele

BLACKAmelia    •  April  •  Darshelle  Felicia  •  Jessica  •  Juanita  Kelly  •  Kioni  •  Lamar  

Latoya  •  Millicent  •  Shirley

LATINO/AAlicia  •  CeciliaGeorgia  •  LeSLucero  •  Luis

Monica  •  Zooey

MIXEDAlyssa  •  Cindy  •  Kevin

 Rynn  •  Sadie

PSEUDONYMS (FOR 65 QUOTED PARTICIPANTS)

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OTHERBill,  AAE

Darius,  AAE  Dominique,  AAE

Senior  Black  Manager

HR/DIVERSITYDorothyElizabeth  

WHITEDavid  •  Gregory  •  Rachael  •  Richard  •  Sharon

White  Female  •    White  Male  Must-­‐hire(must-­‐hires  are  underlined)

ASIANKhloë  •  MAIP  Male  #1  

MAIP  Male  #2  

BLACKAmelia  •  Juanita  •  Kioni

LATINO/AGeorgia

MIXEDRynn  •  Sadie

PSEUDONYMS (22 RESPONDING PARTICIPANTS)

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HISTORY: THE GHOSTS OF MAD MEN

FINDINGS:

DATA: INTERVIEWS WITH HR PRACTITIONERS

CLOSED SYSTEM OF SOCIAL REPRODUCTIONTEAM-BASED HIRES BASED ON CHEMISTRY/FIT

INFORMAL HIRING PRACTICESREFERRALS THROUGH STAFF SOCIAL NETWORKS

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HISTORY: THE GHOSTS OF MAD MEN

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HISTORY: THE GHOSTS OF MAD MEN

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HISTORY: THE GHOSTS OF MAD MEN

AD AGE “2008 TOP TEN AGENCY A-LIST” ILLUSTRATION

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HISTORY: THE GHOSTS OF MAD MEN

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HISTORY: THE GHOSTS OF MAD MEN

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HISTORY: THE GHOSTS OF MAD MEN

GEORGIA ON SEXISM: EARLIER THIS MONTH, EXECUTIVES AT HER AGENCY MOCKED AN ALL FEMALE CLIENT TEAM. “I VOICED MY DISAGREEMENT, BUT THE ENTIRE TABLE (INCLUDING A POWERFUL, SMART FEMALE EXEC) AGREED AND LAUGHED ALONG WITH THE [MALE] C-LEVEL EXEC THAT MADE THE COMMENT. IT IS SO HARD FOR WOMEN TO ADVANCE WHEN THESE STEREOTYPES ARE STILL ENFORCED.”

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HISTORY: THE GHOSTS OF MAD MEN

DOMINIQUE ON CLASS BARRIERS: LOW SALARY CONTINUES TO BE A “BURDEN TO ENTRY FOR LESS AFFLUENT POTENTIAL EMPLOYEES" ON TOP OF PRESSURE TO BUY "HIP" CLOTHING "WHICH ADDS MORE FINANCIAL STRAIN."

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CLIENT PRESSURE FADES OVER TIME

DATA:INTERVIEWS WITH HR AND DIVERSITY OFFICERS

MATERIAL PRACTICES: FAILED REFORMS

FINDINGS:

DIVERSITY AS “SMART”

RACE DISCRIMINATION LAWSUIT IS A BLUFF

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MUST-HIRES OUTNUMBERED MAIP BY A RATIO OF MORE THAN 2:1.

OUT OF 75 INTERNS AT MY 3 AGENCIES:24 = MUST-HIRES (32%) 9 = MAIP (12%)

ALL 24 MUST-HIRES WERE WHITE.13 PARTICIPATED IN MY STUDY.

MATERIAL PRACTICES: MUST-HIRES

MUST-HIRES ARE SECRET FORMS OFWHITE OPPORTUNITY HOARDING

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IDEOLOGICAL SCREENS: MERITOCRACY AND COLORBLINDNESS

DATA:INTERN FOCUS GROUPS & SURVEYS

FINDINGS:MERITOCRACY AS DEFENSE

RACE CLOAKS CLASS (ELIZABETH)WHITE ANTI-AFFIRMATIVE ACTION BACKLASH

(8/13 OF THE MUST-HIRES IN MY STUDY)

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IDEOLOGICAL SCREENS: MERITOCRACY AND COLORBLINDNESS

MY ARGUMENT: I D E O L O G I E S O F M E R I T O C R A C Y UNDERMINE DIVERSITY EFFORTS BY CONCEALING THE UNDERLYING MATERIAL PRACTICES OF FAVORITISM TOWARDS WHITES WHILE FRAMING AFFIRMATIVE ACTION FOR PEOPLE OF COLOR AS UNFAIR.

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IDEOLOGICAL SCREENS: MERITOCRACY AND COLORBLINDNESS

GREGORY ON FAVORITISM: AN AGENCY IN MINNEAPOLIS HAD 12 TOTAL INTERNS (1 MAIP, HIS WHITE CLASSMATE FROM OUT-OF-STATE) AND 10 MUST-HIRES. "THE MAIP INTERN WAS PUT UP IN AN EXPENSIVE, FULLY STOCKED APARTMENT FOR THE SUMMER AND MY FRIEND LIVED IN THE BAD PART OF TOWN WHERE SHE COULD MAKE RENT WITH HER $10/HR INTERN SALARY. ALL OF THE MUST-HIRES STAYED WITH FAMILY."

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CASE STUDY:DIVERSITY AS INDIVIDUALITY

REBRANDING DIVERSITY AS “INCLUSION”

DATA: AGENCY D’S INTERN PRESENTATIONS

FINDINGS:CONSENSUS THAT DIVERSITY IS “TABOO”TARGETING THEMSELVES AS COLORBLIND

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CASE STUDY:DIVERSITY AS INDIVIDUALITY

MY ARGUMENT: A FUNDAMENTAL DISCONNECT BETWEEN MATERIAL PRACTICES AND IDEOLOGICAL SCREENS: PERSISTENT RACE INEQUALITY ON THE STRUCTURAL LEVEL VS. "POST-RACIAL" ATTITUDES ON THE LEVEL OF INDIVIDUAL SUBJECTIVITIES.

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CASE STUDY:DIVERSITY AS INDIVIDUALITY

KHLOË ON REBRANDING: “IF DIVERSITY = ISSUE, AFFIRMATIVE ACTION = A SOLUTION, MY THOUGHT IS THAT DIVERSITY ISN'T THE WORD THAT NEEDS A NEW DEFINITION OR FRAMING. IT'S AFFIRMATIVE ACTION.”

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BLACK IDENTITY: INTERSECTIONS AND CONTRADICTIONS

STEREOTYPE THREAT UNDERMINES MENTORING

DATA: FOCUS GROUPS WITH BLACK INTERNS

FINDINGS:COMPLEX AND ASPIRATIONAL IDENTIFICATIONS

CLASS FRACTIONS (THE RACE OF LIFE)

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BLACK IDENTITY: INTERSECTIONS AND CONTRADICTIONS

MY ARGUMENT: THE CONCEPT OF “INDIVIDUALITY,” T H O U G H P R O B L E M AT I C , I S POPULAR, TRUE, AND CONTAINS WITHIN IT THE RADICAL POTENTIAL TO CHALLENGE WHITENESS WITH CROSS-RACE AFFILIATIONS.

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MERITOCRACYCONCEALS THE MATERIAL PRACTICES OF

MUST-HIRES (WHITE AFFIRMATIVE ACTION)

SOME KEY FINDINGS

DIVERSITY = INDIVIDUALITYUNDERMINES ATTEMPTS TO CORRECT

SYSTEMATIC DISCRIMINATIONAT THE GROUP LEVEL

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BEST PRACTICES:

7. ADMIT GENERAL MARKET = WHITE

1. STOP MUST-HIRING2. EMPOWER HR (ENTRY-LEVEL HIRES)3. SPEND MONEY (HIGHER WAGES)4. EXPLAIN MAIP (IN THE PRESENT)5. BUILD CROSS-RACIAL MENTORSHIPS6. HONOR INDIVIDUALITY (WITHIN RACE)

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BEST PRACTICES: DOROTHY