Digital Technology Assist in Heineken

Heineken International B.V.2

http://www.dailymotion.com/video/xs8bod_national-geographic-megafactories-heineken_tech

https://www.youtube.com/watch?v=R6xLcItSJN8

Vision: Integrated information & process flow1. Digital assisted operation and maintenance with information on

demand

2. Remote expertise with local hands with brain –remote troubleshooting

3. Ease of finding correct spares with image search capability

3

4

♦ Digital Assisted Preventive maintenance (Develop a proof of Concept) Safe & Hands free execution is a prerequisite Working with brewery technical staff develop work instructions (WI) for a chosen machine Integrate Work instruction using Augmented reality glasses Prove the concept can work in the shop floor using Augmented reality to perform

maintenance tasks step by step as per the work instruction Possibility to skip/pause/repeat a step in the WI

♦ WI should be modular Should be easy to modify the specific step in the WI (part of the WI)

♦ Solution needs to be scalable Brewery to be able to add the new WI for different equipment easily and integrate with

Augmented reality Possibility to easily switch/change the language

♦ Remote troubleshooting Local hands with brain guided by expert from a remote location

Digital Technology Assist –Workstream #1

https://www.youtube.com/watch?v=qF9S1OC36yk

5

Develop the capability for the use of Image search to locate for spare parts by designing a system to achieve the following goals:

✔ Find the spare using image search in local✔ Display availability of spare parts/location in the local store✔ Display key specifications via internal database

Solution needs to be scalable Extend the search possibility in the supplier catalogue/internet Availability of parts search within Heineken global Database or

supplier Specification search possibility within Heineken global Database

or supplier

Digital Technology Assist –Workstream #2

6

Process & Timing♦ Based on this workstreams Universities to organize internal

competition ♦ Students start their assignment

■ One group in Aosta (Workstream #1)■ Another group in Massafra (Workstream #2)

♦ Local coach in each of the breweries■ Massafra: Michele Covella (NPI coordinator)■ Aosta: Francesco Mulas (Chief Engineer)

♦ Global production contact person –Kalpesh Tejani (Global Maintenance & Utilities Manager) (Kalpesh.Tejani@Heineken.com)

♦ Student to complete the assignment projects end of Nov & present to Heineken Management Team

7

What can you expect: ♦ During the Assignment You will be reimbursed for all

reasonable standard expenses incurred concerning:

■ Travel ■ Accomodation & meals

Therefore, we ask you to ensure that you retain all receipts.

♦ Your local coach will guide you to comply with our policy and procedure

8

What you can expect

♦ 1 week paid trip to Heineken in the Netherlands♦ Opportunity to present your project to the senior management of

Heineken ♦ Interactive tour through the dynamic world of Heineken at Heineken

Experience ♦ Learn how Heinkeen is produced in the mega factory of Heineken and

learn from it