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Desk Tracker training for students in the Health Sciences Libraries at the University of Minnesota
Citation preview
DESK TRACKER
A Fascinating, Informative Foray into
IMPORTANCE
DATA GATHERING
Library Planning
Staffing
Budgeting
SIGNING IN
http://client.desktracker.com/?uact=login
796631
hslcirc
hslcirc
LOG INTO DESK TRACKER
READY!
REQUIRED FIELDS
CONTACT TYPE
TRANSACTION DURATION
TRANSACTION TYPE
MNCAT look up
REFERENCE TRANSACTION
Do you have a book about Roberto Clemente in Spanish?
Do you have any chemical research handbooks?
How would I begin to find sources to write a paper for my class?
A reference transaction is an information contact that involves the knowledge,
use, recommendations, interpretation, or instruction in the use of one or more
information sources by a member of the library staff, such as MNCAT, Indexes,
and WorldCat.
ALL OTHER TYPES
Where are your open access computers?
How late is the library open?
Where can I find WM250 A22i 2009?
Can I borrow a stapler?
Where is the Value Port Machine?
The copy machine is jammed, can you help me?
Can you show me how to add money to my U Card?
How can I email myself this article from JStor?
All transactions that are not Reference, are Not Reference!
These include logistical and technical questions. For example…
USER TYPE
Reference
REFERRAL
ReferenceReference
THAT’S IT!
TOO BUSY?
CONFUSED?
Record any type of
question that is not
recorded in Aleph or
related to Reserve.
IMPORTANCE
THANK YOU!
Questions? Please ask!