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Business Transformation Through Learning Innovation
L E A R N E R C E N T R I C – B I G N E W S ?
“LEARNER CENTRIC IS IMPORTANT”
DELIVER TRAININGSUPPORT LEARNING
SOCIALSELF-DIRECTED
T E C H N O L O G Y C O N T R I B U T I N G
90%LOOKING TO BOOST
LEARNER ENGAGEMENT
THROUGH TECHNOLOGY
Improved Flexibility
Improved Access
“
Jane Hart, C4LPT
The Web is changing the way we learn…. enabling us to become autonomous in what, how and when we learn. This means that many individuals, as well as teams, now have the ability to solve their own learning and performance problems more easily and more quickly than before…….big opportunity for L&D to act as Consultants to the business and adopt a role that involves advising and supporting teams and individuals how to manage their own learning – rather than doing it FOR THEM.
4 MYTHSABOUT LEARNER CENTRIC L&D STRATEGIES
myth/mɪθ/noun
a widely held but false belief or idea.
Myth 1
“We provide more choices”
Myth 2
“We personalise learning”
Myth 3
“We welcome contributions”
Myth 4
“We are adapting for our millennials”
REPORTING THAT
LEARNERS AND
MANAGERS ARE
FAILING TO
THE TRUTH IS…
THREE
FIV
EOUT OF
ENGAGE
WHO IS IN CONTROL?
THE WORLD OF WORK IS CHANGING
LOOK AT LEARNER CENTRICITY WITH FRESH EYES
here are some mind blowing facts about learners…
5000+ learners
Towards MaturityLearner Voice
private and public sector 40% in senior or line management
50% been in role >5 years80% knowledge workers
KILLER FACT 1
70% WEB SEARCHES
65% ONLINE PERFORMANCE SUPPORT
48% INTERNAL NETWORKS AND COMMUNITIES
42% ACCESSING LEARNING VIA MOBILE DEVICE
31% E-LEARNING (VS. 17% CLASSROOM COURSES)
TECHNOLOGY PLAYS A KEY ROLE, REGARDLESS OF AGE
“ESSENTIAL OR VERY IMPORTANT”
KILLER FACT 2
89% SAY
COLLABORATION IS VITAL
80% HAPPY TO SHARE
WHAT THEY KNOW
55% ARE MOTIVATED BY
TECH THAT ALLOWS THEM TO
COLLABORATE AND SHARE
LEARNERS ARE
WILLINGTO S
HA
RE
KILLER FACT 3
82% WANT TO LEARN AT
THEIR OWN PACE
55% LEARN ON THE GO
43% LEARNING AT
WEEKENDS
LEARNERS WANT CONTROL
KILLER FACT 4
BARRIERS TO LEARNING ONLINE ARE NOT AS HIGH AS WE THINK
L&D teams are TWICE as likely to report barriers than their staff…
37% LACK OF TIME
30% CAN’T FIND WHAT THEY NEED
30% IRRELEVANT CONTENT
TOP BARRIERS:
KILLER FACT 5
79% SAY SUPPORT FROM
MANAGER ESSENTIAL
ONLY 33% DISCUSS
OBJECTIVES
MANAGERS ARE VITAL
LEARNERS NEED HELP WITH
HOW TO FIND WHAT THEY
NEED – THEY KNOW WHAT
THEY’RE LOOKING FOR
KILLER FACT 6
KILLER FACT 7
OVER 50S MORE
LIKELY TO RATE
CLASSROOM AS A
USEFUL OPTION
THERE IS NO SIGNIFICANT DIFFERENCE WITH AGE
BUILDING A CUSTOMER ACTIVATED LEARNING STRATEGY
CustomerActivatedLearning
GR
OU
ND
UP
WA
RD
S
U N D E R S TA N D I N GRESPONDINGAND
NEW WAYSWORKING
COMMUNICATINGDRIVEN FROM THE
AND
TO
OF
TOP DECK COMPANIES ARE DOING THIS
97%
5 TOP DECK IDEAS TO HELP YOU DEVELOP A
CUSTOMER ACTIVATED LEARNING STRATEGY
Listen moreFacilitate clearlyDesign appropriatelyRespond fasterCommunicate powerfully
THIS STUFF WORKS
3X LIKELY TO SEE IMPROVED PRODUCTIVITY & APPLICATION
2X LIKELY TO RESPOND FASTER & SUPPORT CHANGE
Improved application of learning in the
workplace
Faster response to changing business
conditions
Increased productivity on the job
TOP DECK Average
TAKE ACTION TODAY
Stand 88 – Come talk to us
FREE resource pack – summary from LT15
Benchmark with TM:- Identify areas to focus on- Accelerate business performance
Listen to Learners – Get your Learner Voice
Business Transformation Through Learning Innovation
Contact us for a FREE consultation or information:
T: +44 (0) 208 542 2331
www.towardsmaturity.org/mybenchmark
