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Universiteit Hasselt ‐ Expertise Centrum voor Digitale MediaProvinciaal Gallo‐Romeins Museum – Provincie Limburg
Universiteit Hasselt ‐ Expertise Centrum voor Digitale MediaProvinciaal Gallo‐Romeins Museum – Provincie Limburg
iDiscoverMobile ICT to Enhance
the Visitor Experience
Hasselt University ‐ Expertise Centre for Digital MediaGallo‐Roman Museum – Province of Limburg
Mobile ICT to enhance the visitorexperience
Context is key
Conceptual framework: 4 dimensions
Software framework: 3 core services
Case: how to enrich a museum visit for youngsters?
With regard to cultural experiences :
“Traditional museum visits rank amongthe top five of ultimate horror for kids”
(Geert Sels, De Standaard, Febuary 27, 2007)
User Centered Design
Target group survey of children aged 12 – 14 years old – Strong need for do (hands‐on) activities
– Strongly experience‐driven learning style
– Museum as amusement park
– Interests: multimedia, games
– Like to ‘explore’
– Group together / competition
User Centered Design
‐ Target group survey
‐ Brainstorm session
‐ User evaluations
‐ Multidisciplinary team
Providing a playful, interactive and social learning experience
ARCHIE museum game: goals
‐ Aim for game concepts that act as good learning environments
ARCHIE museum game: goals
‐ Enhance the commitment of the players :
identification via personalized avatars
ARCHIE museum game: goals
‐ Design for social interaction
ARCHIE museum game: goals
‐ Value the graphical design : tailor design to target group and museum story (content)
Evaluation and results
‐ Extensive user tests, in various phases of the design process
‐ Observations/video recordings and logging of user interactions, followed by questionnaires
‐ Evaluation of :‐ Usability and playability‐ Training of social skills (social interaction)‐ Training of cognitive skills (interaction with museum environment, interpretation and observation, …)
‐ Learning key messages
Evaluation and results
‐ PDA does stimulate social interaction and exploration of the museum environment
‐ PDA is able to support the learning experience‐ Differences between school groups
‐ In search for a stimulating challenge for every target group
Evaluation and results
‐ Youngsters very enthusiastic about medium PDA ‐ over 90 % like the games (a lot)
‐ 85‐90% say a PDA as a guide throughout the museum makes a museum visit a lot more fun
Handheld museum games as a way to increase attractiveness of museum visits for youngsters
iDiscover: expertise centre
‐ Share know‐how and experience acquired through ARCHIE and other projects
‐ Meet the need for independent advice‐ Information regarding diverse, (inter)national examples of mobile ICT applications
‐ Dealing with questions about design and development of mobile applications in other museums, and refer to other parties if necessary
iDiscover: demo- and testlab
contact
‐ Hasselt University ‐ EDM : Jolien Schroyen
Kris Gabriëls
