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Role Play About Doing Business In China DONE BY: ELENA HWEE LI YI FANG

Culture of Doing Business In China

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Roleplay for International Management and Intercultural Communication Course.

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Page 1: Culture of Doing Business In China

Role Play About

Doing Business In

ChinaDONE BY: ELENA

HWEE LI

YI FANG

Page 3: Culture of Doing Business In China

Summary…

During the meeting, there was some

mistakes done by the Europe

Manager.

Page 4: Culture of Doing Business In China

Shake hand

Too hard

Page 5: Culture of Doing Business In China

Receiving business card

Use one hand to

received business card.

Use both hand when

received business card.

Page 6: Culture of Doing Business In China

Eyes contact

Look directly to eyes

Look at face area but

not directly into the eyes

Page 7: Culture of Doing Business In China

Chinese will not say “no” directly

Interpret directly Ask more to confirm

Maybe

She likes

my idea!

I should find

out more

about her

real feeling.

Maybe

Page 8: Culture of Doing Business In China

Chinese focus on statutes

Provide only relevant

information

regarding own background.

Provide background

related to family member too

Her father is

CEO of ABC Company!

Page 9: Culture of Doing Business In China

Chinese Norms:

Say “no” when received gift

Take back when

the other say no

Continue presented

it even the other say no

Page 10: Culture of Doing Business In China

First name is only used by close

friends and family

Address first name Use respectful address

Hi,

YiFang

Hi, Miss

Suo

Page 11: Culture of Doing Business In China

Sit plan

Try to sit near or

beside CEO

Sit on the place

that the CEO

invited you to sit

Page 12: Culture of Doing Business In China

Chinese are more pragmatism

Short-term goals Long-term goals

Three

months

profit

Three

years

profit

Page 13: Culture of Doing Business In China

Tips for doing

business in China

Page 14: Culture of Doing Business In China

#1 Prepare before departure

Find out their culture

Be aware of the Dos and Don’ts!

Three months’

profit or Three

years market

shares???

Page 15: Culture of Doing Business In China

#2 Dress up yourself

Dress in formal suit will be treated as

more professional

Prepare business card with both side

one side in English and the other side in

Chinese

Page 16: Culture of Doing Business In China

#3 Prepare a small gift

Present a small gift will be

treated polite

A common custom in China

Aware: Too expensive gift

may be treated as bribe!!

Page 17: Culture of Doing Business In China

#4 Be patient to attend entertainment

Entertainments is

important in China

business cycle

To build relationship and

establish goodwill

Page 18: Culture of Doing Business In China

#5 Learn some Chinese

Learning Chinese definitely

will be an extra points for you

Your Chinese’s partner will

feel themselves being care

More easily to build up

relationship

Page 19: Culture of Doing Business In China

Common and useful

Chinese Word in business meeting

Page 20: Culture of Doing Business In China

Hello 你好Nǐ hǎo

Page 21: Culture of Doing Business In China

I am 我是Wǒ shì

Page 22: Culture of Doing Business In China

Nice to

meet you

很高兴Hěn gāoxìng

见到您jiàn dào nín

Page 23: Culture of Doing Business In China

Bye Bye 再见Zài jiàn

Page 24: Culture of Doing Business In China

Yes是Shì

Page 25: Culture of Doing Business In China

No 不Bù

Page 26: Culture of Doing Business In China

Sorry 对不起Duì bù qǐ

Page 27: Culture of Doing Business In China

OK 行Xíng

Page 28: Culture of Doing Business In China

Thank

You谢谢Xiè Xiè

Page 29: Culture of Doing Business In China

You’re

welcome

不客气

Bù kè qì

Page 30: Culture of Doing Business In China

Thank YouANY QUESTION???