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how do social change organizations innovate?

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A talk delivered in Barcelona at a conference on the future of the internet, and on innovation and the social web. The talk focuses on African innovation and the lessons we can learn from African innovation for innovation in social media

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how do social change organizations innovate?

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how do social change organizations innovate?

they don’tbadlyslowly

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as a rule:social change organizations are unrealistic about what’spossible with network technologies

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how do social change organizations innovate?

should

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how do social change organizations innovate?

should

learn fromAfrican innovation

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how to fail out ofgraduate school

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Picasso, “The Tragedy”, 1903

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Gaudí, Sagrada Familia, 1882-

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Miró, “Ladders Cross the Blue Sky in a Wheel of Fire”, 1953

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innovation arisesfrom constraint

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photo by “mistersnappy”

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photo by Eric Hersman

when you have nothing,anything is possible

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photo by Clearly Ambiguous

photo by Markus Wichmann

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hacking the hammer

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Lead user theoryUser innovationEric von Hippel

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learning from extreme cases

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photo by JanneM

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photo by JanneM

constraints:costelectric powerlocal materialslocal maintenance

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zeer pot

evaporativecooling

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Mohammed Bar Abba

cost: $225-30% increased profits

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photo by Genocide Intervention

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culture matters

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Jiko

Berkeley-Darfur stovelocally made3x efficiency of 3-stone fire

$30 - too expensive

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photo by malangali

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photo by John and Mel Kotsdeforestation, 2m deaths from air pollution

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protos stove by Boschund Siemens Hausgeräte GmbH

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biomass charcoal

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Dr. Amy Smith - “carbon macrotubes”

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• don’t fight culture

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• don’t fight culture• embrace market mechanisms

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• don’t fight culture• embrace market mechanisms• innovate on existing platforms

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Peter Kahugu, Nairobi (via Afrigadget.com)

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bicycle ambulance, Namibia

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freight vehicle,Uganda

photo by YoungRobV

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motorbike, Kenya

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payphone,Uganda

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photo by Erik Hersman

objects become familiar, then hackable

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photo by mooste

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The Malawi Times, November 20, 2005

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innovation is using the ordinary in extraordinary ways

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photo by Erik Hersman

what we hack now

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-100 million handsets in sub-Saharan Africa- 2.2 billion worldwide, rising to 3.3 billion in 2010- 97% of Tanzanians say they can access a phone

photo by Esthr

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photo by steelmonkey

blackboard +mobile phone =

market informationsystem

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Cash accounting, Ghana

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photo by magganpice

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Village phone operator, Gikongoro, Rwanda

very close tohawala, hundi

illegal or innovative?

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Over $135min year one.

Remittance market is almost

$750m per year.

Celpay - 2% of the

Zambian economy

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tracking dangerous predators

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Citizen reportingvia blogs.

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mobile phone companies and diesel

incremental infrastructure?

Ericsson tower/turbine prototype

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problems not always obvious from afar

what you have matters more than what you lack

infrastructure can beget infrastructure

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innovation (often) comes from constraintdon’t fight culture

embrace market mechanismsinnovate on existing platforms

problems not always obvious from afarwhat you have matters more than what you lack

infrastructure can beget infrastructure

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Goal: Educate children in the developing world by givingevery child access to a powerful and flexible computer.

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“education project, not a laptop project”“blank sheet of paper” design

personal vision, questambition - largest computer manufacturer in the world

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innovation (often) comes from constraintdon’t fight culture

embrace market mechanismsinnovate on existing platforms

problems not always obvious from afarwhat you have matters more than what you lack

infrastructure can beget infrastructure

failpassfail

passfailfail?

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Goal: support developing world entrepreneursvia microloans from developed world.

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heavy reliance on field partnerssocial networkingis capital the biggest problem?

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innovation (often) comes from constraintdon’t fight culture

embrace market mechanismsinnovate on existing platforms

problems not always obvious from afarwhat you have matters more than what you lack

infrastructure can beget infrastructure

passpasspasspassfail??

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Goal: Reform international news by amplifyingvoices from the developing world.

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innovation (often) comes from constraintdon’t fight culture

embrace market mechanismsinnovate on existing platforms

problems not always obvious from afarwhat you have matters more than what you lack

infrastructure can beget infrastructure

pass??

passfailfail

pass

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social innovationnever comes from

blank canvas

comes from understanding theneeds of all parties

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¡gracias!

ethanzuckerman.com globalvoicesonline.org