BIS 220 Computer Applications and Systems WORKSHOP II, RAJI GOGULAPATI JULY 2014

Workshop I Review & Workshop II

Transforming Business Data to Useful Knowledge

Data Management Issues

Role of Databases

Data life cycle Applications

Data, Information & Knowledge – Summary

Benefits of collaboration tools

Glimpses Into e business & e commerce

Your activities for coming week

Topics

Knowledge, Feedback, Respondhttp://en.wikipedia.org/wiki/OODA_loop

Workshop I Review – Quiz

Transforming Data To Useful Knowledge

Data Management Issues

Role of Databases

Data life cycle Applications

Data, Information & Knowledge - Summary

Benefits of collaboration tools

Glimpses Into e business & ecommerce

Your activities for coming week

Topics

Applications Database

ETLData Warehouse

BI

Data products

Analytics

Standard Data Management Architecture

Data Products Recommender Systems (Amazon)

Data ProductsRecommender Systems (Amazon)

Recommender Systems (Amazon)

System Request/ Problem

StatementInput Output

Integration Evaluation

Data Products/ Recommender Systems

TimelinessROI

Usage Sharable

Enhancement

Value of Knowledge

Business Data Intelligence

Establish a culture of inquiry,

focus on inputs, outputs depending on situation

New w

ays t

o eng

age w

ith bu

sines

s par

tner

s

Convergence of new data with new tools

What to analyze? How to process data? How to obtain useful insights?

Think like a scientist in every function you doOvercome barriers to adoption addressing problems

FOCUS

“The processes, technologies, and tools needed to turn data into information, information into knowledge into plans that drive profitable business action. Business intelligence encompasses data warehousing, business analytic tools, and content/ knowledge management”

- Data Warehousing Institute

Business Intelligence

• Structured• Transaction data from ERP,

CRM Systems

Traditional sources of

data

• Text from social media, clickstream transactions, weblogs

• Sensor data (RFID), several unstructured sources

New sources of

data

BI Applications

Business Information

Customer

Productivity

Trends

Sales

Supply Chain

Activity

Tools

Mobile devices, in memory

systems

Improved user interfaces for

search

Cloud for storage and processing

Analytics software

Sophisticated pattern

recognition, optimization techniques

Visualization tools and

techniques

Handle large volume efficiently

User friendly to consumer and IT people

Be technically sound

Meet security standards

Affordable

Choices to rent with cloud

Criteria for selecting tools

Business Intelligence

environment

Transforming data to useful

knowledge

What did we learn so far?

What is next?

Database Applications

Role of databases

Workshop I Review & Workshop II

Transforming Business Data to Useful Knowledge

Data Management Issues

Role of Databases

Data life cycle Applications

Data, Information & Knowledge – Summary

Benefits of collaboration tools

Glimpses Into ebusiness & ecommerce

Your activities for coming week

Topics

Distribution

Heterogeneity

Standards

Setti

ng th

e Sta

ge

Information Architecture

Strategic applications

High potential

applications

Support Applications

Key Operational applications

John Ward

How does a DBMS help businesses improve their information content?

How do the various DB models help businesses access and use information?

Data quality, quantity, governance

Trends, tools and technologies that help databases more useful and accessible

A Data Base Management System is a software system designed to store, manage and facilitate access to databases.

Database is a very large integrated collection of data.

Reporting Logical views Database administration

Data integrity

Data availability

Application Support

Web Access

Device/

Mobile Access

Human Access?

What does a DBMS Do?

DBM

S Concurrency control, Recovery, D

BMS Simple,

efficient, ad hoc queries D

BMS Benefits of

good data modeling

Disadvantages of a File Processing system

Data Redundancy And Inconsistency

Difficulty In Accessing Data

Data Isolation

Integrity Problem

Security Problem

Atomicity Problem

Concurrent Access Anomalies

If Not Databases?

Dominant part of software industry

Several related industries

Relational products

dominant

• Oracle, Sybase, IBM, Microsoft

• Data warehouse, storage, backup, BI

• CRM, ERP, app integration

• Open source

Commercial Outlook

Data dictionary

Data admin

Access Services Database

admin

Integrity

Security

Elements of Information management

Data management vs Information management

Data in a database and otherwise

Data modeling and database modeling Analytical versus Transaction processing

Market overview

Take away points on the role of databases

Workshop I Review & Workshop II

Transforming Business Data to Useful Knowledge

Data Management Issues

Role of Databases

Data life cycle Applications

Data, Information & Knowledge – Summary

Benefits of collaboration tools

Glimpses Into e business & e commerce

Your activities for coming week

Topics

Results

Data visualization Decisions, Knowledge management

Data Analysis OLAP, Queries, Executive dashboard DSS, Data mining

Data sources Internal External Personal

Data life cycle applications

Strategy SCM, CRM, electronic

commerce

Document management

Data life cycle applications - Solutions

Workshop I Review & Workshop II

Transforming Business Data to Useful Knowledge

Data Management Issues

Role of Databases

Data life cycle Applications

Data, Information & Knowledge – Summary

Benefits of collaboration tools

Glimpses Into ebusiness & ecommerce

Your activities for coming week

Topics

Visible examples of collaboration on the web

Emerging better tools to work with….

Communication, Interaction • Free and easy• Several alternatives

to channels

No structure imposed • Natural emergence

of structure

New approaches

Collaboration at work

Themes on how tools were built and used

• Recommendation systems

Building Wikipedia

• Delicious tags

RSS

• How does structure emerge out of contributions?

Foster environments to

encourage openness

Ground rules with facilitators

Self organization takes time

Healthy community

building is not easy

What can organizations do

with web 2.0?

Permeate the entire

organization

Evolution of Social business

Impact of cloud services

• Engage, connect • Adapt towards

transparency

• Social customer • Social brand• Social business

•

Social Media and Organizations

What is web 2.0?

What is web 2.0?

What is web 2.0?

Workshop I Review & Workshop II

Transforming Business Data to Useful Knowledge

Data Management Issues

Role of Databases

Data life cycle Applications

Data, Information & Knowledge – Summary

Benefits of collaboration tools

Glimpses Into ebusiness & ecommerce

Your activities for coming week

Topics

E commerce vs E Business E COMMERCE

buying and selling products and services on the internet

E BUSINESS

indicates the broader spectrum of business activities that can be conducted over the internet

E-commerce is a way to conduct, manage and execute

business transactions using computer and

telecommunication networks.

Electronic funds

transfer

Electronic data

interchange

Electronic publishing

Electronic messaging

Collaborative work

Electronic commerce Frontiers

E commerce overview

Convergence of previously disparate functions

Scope Changes

Attributes

Drivers

E commerce business models Portals

B2B (exchange, hub, spoke)

B2C

C2C

C2B

Value Chains

Intranet at work place

Houstonstreet.com

Amazon.com, petsmart.com

eBay.com

Priceline.com

E commerce business models (contd)

Brokerage model

Infomediary model

Direct (manufacturing) model

Community model

Utility model

Advertising model

Merchant model

Affiliate model

Subscription model

How does internet change the dynamics of markets?

What are the effects of ecommerce and competitive

implications on pricing?

How would offline and online balance the needs of the

digital consumer?

Questions? More questions?

Work on the team assignments – proposal and summary

Prepare and submit individual assignment as per syllabus.

Read:

Selected Readings specified in Materials page,Refer to your syllabus for details on activities during the workshop

Your activities for the coming week

The chapters recommended from the electronic texts in Materials were used.

Source for slides on Information Architecture and Information Management are from Principles of Information Systems Management by John Ward

Source Material used in Workshop II