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Best Practice in
Quality ManagementSupport & Guidance
(Resources)
Aims• To present the resources presently
available to members • To share problems and difficulties
experienced with quality assurance• To develop mutually beneficial
relationships between members
The menu (General)• Self Assessment Handbook• Managing and Appraising Staff (Self-help
Guide)• Teacher Development (Self-help Guide)• Teacher Development Questionnaire• Using the ELP (Self-help Guide)• Framework of language Teacher Training
and Development (about to be launched)
The menu (CEFR)• EAQUALS CEFR Induction Overviews
– CEFR Guidance 1– CEFR Guidance 2 – Curriculum– CEFR Guidance 3 – Assessment– CEFR Reference Grid 1 - Grid– CEFR Reference Grid 2 – Salient features– CEFR Reference Grid 2F – Salient features French– CEFR Reference Grid 2D – Salient features German– CEFR Reference Grid 2S – Salient features Spanish
CEFR cont.• Curriculum and Syllabus (Self-help
Guide)• Teacher Based Assessment (Self-help
Guide)• CEFR Standardisation Pack• CEFR Descriptors organised as a
checklist, as scales or according to level• Certificate of Achievement scheme with
supporting materials
In additionManagement Training Seminars:•Quality in the Language School (Bell International) •Managing the Teaching Team (Eurocentres) •Staff Training and Development (International House) •Managing Assessment in the Language School (Cambridge ESOL) •Marketing the Language School (Goethe Institut)
Your turn!• In groups • Nominate a scribe and a spokesperson• Spokesperson will feedback to whole
group• Discuss the following question and make
notes in the flip chart paper
• What problems or difficulties could these resources help with?
Commonality
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