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Common mistakes letters of complaint

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Page 1: Common mistakes letters of complaint

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Common MistakesLetter of complaint

Page 2: Common mistakes letters of complaint

Suggest/recommend

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• When we suggest/recommend an action to someone, we can use a that-clause:

I suggest (that) you leave here around four o’clock.

I recommend (that) you take those pills.

*If you remove “that”, the sentence becomes more informal.

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Page 3: Common mistakes letters of complaint

Suggest/recommend

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• We can use suggest/recommend with the -ing form of a verb when we mention an action but do not mention the person who will do it, because it is understood in the context:

She suggested travelling together for safety.

They recommend applying for a post two months before.

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Page 4: Common mistakes letters of complaint

Suggest/recommend

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• We can use suggest/recommend with a question word such as where, what, who, how:

Could you suggest where I might be able to buy a nice sweater for Mark?

Do you recommend us where we can eat today?

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Page 5: Common mistakes letters of complaint

Suggest/recommend

common mistakes

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• We don’t use suggest/recommend+ to-infinitive:

Not: Dora suggested to wait …Not: The doctor recommended not to drink alcohol.

How would we say this if we mention who? And if we don’t?

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Page 6: Common mistakes letters of complaint

Provide

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• [WITH OBJECT] Make available for use; supply:These clubs provide a much appreciated service for

this area.

• (provide someone with) Equip or supply someone with (something useful or necessary):

We were provided with a map of the area.

• [NO OBJECT] (provide for) Make adequate preparation for (a possible event):

New qualifications must provide for changes in technology.

More examples and uses here: http://www.oxforddictionaries.com/es/definicion/ingles/provide

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Page 7: Common mistakes letters of complaint

use of articles

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See the following link: https://goo.gl/CUZUI2

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Page 8: Common mistakes letters of complaint

Preposition + ing

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• without giving

After prepositions, verbs always take “ing”, ALWAYS.

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Page 9: Common mistakes letters of complaint

Complete/completely

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• It was a complete disaster (adjective)

• I finished the task completely (adverb)

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Page 10: Common mistakes letters of complaint

Dear expert cooks:

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• Always use a comma:

Dear expert cooks,

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Page 11: Common mistakes letters of complaint

I am writing…

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• We always use this structure in all kinds of letters, we don’t use the present simple.

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