Come to the Library to Learn How Not to Smile at a Crocodile

Roxanne Missingham, University LibrarianHeather Jenks, Associate Director, Information Services

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How can we create a community and set of collaborations with students that will create the skills that they needs to survive in an increasingly complex online world?

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https://www.pinterest.com/pin/331577591286510332/

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Understanding the ANU community

55% of students are enrolled in Higher Degree Research or Graduate

Coursework programs

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Almost 5,000 students lived on campus in 2014; more that 20% of the student

population

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Digital natives

http://larrycuban.wordpress.com/2014/05/24/cartoons-on-digital-natives-and-immigrants/

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Personal Library program

• Key issues– Research led approach (treat students as

researchers)– Building relationships– Navigating a really complex web of

information resources and skills– Overconfidence and under confidence in

digital research skills– Focus is on co-construction of knowledge

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Personal Library program

• Based on Yale University program• Phase 1 of the trial (2013)• 73 post graduate students contacted,

Phase 2 338 post graduate students contacted

• Training of the Library staff• Drafting of 4 emails in each Phase• http://libguides.anu.edu.au/personal_library_service

Subject lineResearch doesn’t stop for the mid-semester break

• Hello again, <insert name>, • I know that research doesn’t stop over the mid-semester break;

hopefully the below information will help make your research and studies a little easier.

• Introducing three new science reference e-resources:• Chemistry• Earth Systems and Environmental Sciences• Biomedical sciences• Interested in NVivo training?

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Personal Library Contact Assessment• Statistics – 435 students

• Statistics from PLCS email #1 (May 2015) >      Subject contacts webpage—426 hits

• >      Increasing your research impact guide—231• >      Library training (ILP courses) webpage—49• >      EndNote how to guide—36 hits• >      Finding these how to guide—34• >      Library news—26 hits• >      Academic Skills & Learning Centre—20 hits• >      Library homepage—14 hits• >      Library opening hours—12 hits• >      Library twitter—10 hits• >      Library branches webpage—10 hits

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StatisticsTracking email linksAnecdotal feedback

https://www.pinterest.com/pin/331577591286701365/

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Feedback

“Sam, I love you so much just now. I should have come to the Library earlier.”

“Wish I had asked earlier”

Special skills

"You went through to the CIA or the National Security Agency or something?" "No, a reference librarian up at St. Charles. She could find the street address of the caveman who invented the wheel"....Creole Belle by James Lee Burke.....

http://www.jamesleeburke.com/bibliography/46.php

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Insync survey 2012 and 2014 – top issues• Opening hours - #1 by a long shot• Wi fi• Printing, scanning and photocopying • Quiet places to study • Computer availability

Library anywhere anytime

http://politicsjob.blogspot.com.au/2011/10/look-like-pro-clear-off-that-messy-desk.html

• Chifley 24 x 7– Investigated approaches at group of 8 and

international universities– Reviewed the actual needs– Model proposed – feedback sought through

discussion paper– Pilot exam period semester 2, 2014

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Results of pilot

• Staff did fantastic preparation• All floors open with security guard• More than 13,000 visitors in the extended

hours• Special thanks to Helena Zobec

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2015

• Profiles – during semester break postgraduates, “nighters” postgrads, many undergraduates appreciating space, quiet

Mon 20 July Mon 27 July Mon 3 Aug Mon 10 Aug Mon 17 Aug Mon 24 Aug0

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Extended hours visitors

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Electronic vs Print use

18:1

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Digital and scholarly communication competencies

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Services

Students as researchers• Projects to increase digital skills and

competencies• Cooperation fundamental

– Singapore Management University basing their Data management guide on ours

– Developing relationships with the Group of 8– Collaboration with Oxford University – on

research impact & metrics

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A research based approach

• Focused on the student as a researcher commencing their career

• Supporting creation of research identity• New: Predatory publishing  

http://cheezburger.com/7113394176

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More to come

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Visioning the future

• Major areas for developments– Access services – Discovery services– Soft skills

• Continue to build content• Actively seek change in scholarly

publishing• Union Court redevelopment

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https://www.facebook.com/photo.php?fbid=10152317399626501&set=a.405335581500.183727.178763831500&type=1&theater