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Transforming Transforming Enterprise ITEnterprise IT
Speaker Name/TitleSpeaker Name/TitleDateDate
2009 ISACA All Rights reserved. 2
IT Requires Executive OversightIT Requires Executive Oversight
• An apparel manufacturing company’s difficulties in installing supply chain software cost it an estimated US $200 million
• A publicly traded company admitted that a virtual collapse of its financial reporting system reduced its market value by one-third in a single day
• An operational meltdown after the merger of two transportation companies was traced to the inability to coordinate their IT systems
With good reason:
2009 ISACA All Rights reserved. 3
Oversight Can Lead to Value CreationOversight Can Lead to Value Creation
• A major airline’s supply chain transformation improved the forecast of demand, reduced procurement costs and increased service levels while costs fell
• A technology products and services company saved US $12 billion over two years by linking up disparate pieces of its supply chain, thereby reducing inventory levels
IT can provide significant benefits, too:
2009 ISACA All Rights reserved. 4
IT Governance Is the Key IssueIT Governance Is the Key Issue
• Enterprises are sacrificing money, productivity and competitive advantage by not implementing effective IT governance
• Executives need a better way to:– Direct IT for optimal
advantage– Measure the value provided
by IT– Manage IT-related risks
2009 ISACA All Rights reserved. 5
CCOBIOBITT® ® is a Road Map to Good IT Governanceis a Road Map to Good IT Governance
• Accepted globally as a set of tools that ensures IT is working effectively
• Functions as an overarching framework • Provides common language to communicate goals, objectives
and expected results to all stakeholders• Based on, and integrates, industry standards and good
practices in:– Strategic alignment of IT with business goals– Value delivery of services and new projects– Risk management– Resource management– Performance measurement
2009 ISACA All Rights reserved. 6
Developed by the Leader in IT GovernanceDeveloped by the Leader in IT Governance
Professional association with 86,000 constituents. Worldwide leader in IT governance, control, security
and assurance.Offers the CISA, CISM and CGEIT certifications.
Control Objectives for Information and related Technology
2009 ISACA All Rights reserved. 7
CCOBIOBITT®® Business Benefits Business Benefits
COBIT® provides guidance for executive management to govern IT within the enterprise
• More effective tools for IT to support business goals
• More transparent and predictable full life-cycle IT costs
• More timely and reliable information from IT
• Higher quality IT services and more successful projects
• More effective management of IT-related risks
2009 ISACA All Rights reserved. 8
Harmonising the Elements of IT GovernanceHarmonising the Elements of IT Governance
IT Governance
ResourceManagement
Strate
gic
Alignment Value
Delivery
Performan
ce
Measu
remen
tR
isk
Man
agem
ent
2009 ISACA All Rights reserved. 9
A Closer Look at
2009 ISACA All Rights reserved. 10
CCOBIOBITT®® Answers Key Business Questions Answers Key Business Questions
Is my information technologyorganisation doing the right things?
Are we doing them the right way?
Are we getting them done well?
Are we getting the benefits? *
Is my information technologyorganisation doing the right things?
Are we doing them the right way?
Are we getting them done well?
Are we getting the benefits? *
* Based on the “Four Ares” as described by John Thorp in his book The Information Paradox, written jointly with Fujitsu, first published in 1998 and revised in 2003
2009 ISACA All Rights reserved. 11
The CThe COBIOBITT®® Framework Framework
2009 ISACA All Rights reserved. 12
CCOBIOBITT® ® Defines Processes, Goals and MetricsRelationship Amongst Process, Goals and Metrics (DS5)
2009 ISACA All Rights reserved. 13
Defined Responsibilities for Each ProcessDefined Responsibilities for Each Process
Link business goals to IT goals. C IA/R
I C
Identify critical dependencies and current performance.
C C RA/R
C C C C C C
Build an IT strategic plan. A C C R I C C C C I C
Build IT tactical plans. C I A C C C C C R I
Analyse programme portfolios and manage project and service portfolios.
C I I A R R C R C C I
RACI Chart
Activities Funct
ionsA RACI chart identifies who is Responsible,
Accountable, Consulted and/or Informed.
2009 ISACA All Rights reserved. 14
CCOBIOBITT®® Products and Their Primary Audience Products and Their Primary Audience
COBIT, Risk IT and Val IT frameworks Implementing and
Continually Improving IT Governance
COBIT User Guide for Service Managers
COBIT and Application Controls
2009 ISACA All Rights reserved. 15
• COBIT is often used at the highest level of IT governance • It harmonises practices and standards such as
ITIL, ISO 27001 and 27002, and PMBOK– Improves their alignment
to business needs – Covers full spectrum of
IT-related activities
CCOBIOBITT® ® Harmonises Other StandardsHarmonises Other Standards
27001/2
2009 ISACA All Rights reserved. 16
Used by Organisations WorldwideUsed by Organisations Worldwide
(for complete case studies visit www.isaca.org/cobitcasestudies)
‘We continue to recommend that enterprises use [COBIT] to challenge their established IT governance procedures
and to improve the controls they have in place.’ —Gartner
also used by Allstate, Harley-Davidson, the Bahrain Civil Service Bureau and many others
2009 ISACA All Rights reserved. 17
Getting StartedGetting StartedVisit www.isaca.org/cobit to download the COBIT® framework