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Tier 3 Coaching Workbook:

P 37 -39 readP 37 -39 read

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The behaviors we looked at support success in coaching others to improve performance.

Building trust, relationships and an environment of collaboration are essential to creating Building trust, relationships and an environment of collaboration are essential to creating

opportunities to coach successfully. For the next 10 minutes, I’d like for you to be able to

share and gather as many ideas as you can from others around the room. The idea is NOT

to get into a long dialog – share a good idea and move on quickly – here’s what it will look

like

Hi – I’m looking for good ideas on generating trust with teachers

You have 10 minutes – when the music stops, please return to your seats

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Show klip of interviews from video

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Everyone Read pages 24 – 27 in the Tier 3 coaching workbook to discuss each of these in

small groups

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small groups

Identify a key section that has important implications for your work

Identify a golden line from this section

What are some questions you might ask at this stage?

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Review the “Lessons for Living” website

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Reflect and talk about your own personal views on resistance.

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Common sense??? Common Sense is not all that common – Mark Twain

1. People need to know why something is important before they are interested or even 1. People need to know why something is important before they are interested or even

willing to hear how you want them to do it. Too often we fail to address the “why”

something is important before we launch into explaining how it should get done.

2. We rush from one change to the next, never building sufficient support. If people don’t

see the need, why would they go along with your idea?

3. While presenting information clearly is important simply explaining things does not

address anyone’s emotional hopes and fears nor does it address their trust and respect

for those delivering the message.

4. No! People find all kinds of creative ways to stop you in your tracks. Dying of

“malicious compliance” – enough to keep you off their back but not enough to make it

successful

5. Taking the time to make the case makes it go more smoothly. Even though you may

believ it is a crisis Do other’s believe it is a crisis as well?

These can jeopardize your case before you even start.

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In the dark: very little information about the need for change. Little reason for them to go

along since they don’t see a need to do anything differentlyalong since they don’t see a need to do anything differently

See the challenge: most important point in the life of a change. When everyone recognizes

the challenge or opportunity facing them – stakeholders have to see the same challenge or

opportunity.

Get started: create the vision, get people involved, develop plans, set timelines, goals and

measures of success. Too often begin here and skiop first two stages

Roll out: implementation phase. Training done, systems in place. Declaring victory and

actually seeing seeing real results are quite different –can’t end here

Results: met goals and achieving results. Change is no longer a change – it is the way you

work – status quo.

Time to move on: time to move on to something new.

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The arrow can go into the center of the cycle at any time. Getting out ahead of others is

the biggest reason we get resistance instead OF SUPPORTthe biggest reason we get resistance instead OF SUPPORT

If people don’t see the challenge they won’t be interested in what you have planned or

how you want to go about implementing change, so WHY before How

Resistance is in the eye of the beholder. The people resisting don’t see what they are doing

as resistance, they often see it as survival.

Think of resistance as cause and effect – people resist in response to something. Ask: What

are the causes of this oppostion?

Rule #1 shut up

Rule # 2 Remember 1

Use cycle to stay with them

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You make me want to be a better teacher - If you care enough to support me in increasing

student engagement in my classroom then I can be a better teacher and therefore I want to student engagement in my classroom then I can be a better teacher and therefore I want to

be a better teacher

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Offer to take teacher out on observation field trip

Vicarious – principal visitations &faculty meetings Vicarious – principal visitations &faculty meetings

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ALL forces that have an impact on human behavior work on only these two mental maps.

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Have group count off 1, 2, 3, 4,5 – Each group takes one touch stone – Use table flipchart to

create main points, a visual representation

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create main points, a visual representation

Peter block quote – flipchart

“Resistance is simply a reluctance to choose” “We have just not made up our mind whether

to yield and surrender to what’s asked of us or to keep on as is.”

– application how you would apply it

– example

-Visual – picture to help us remember the main idea of the touchstone

-IMPORTANT:

Each Team shares out

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Accept and work with resistance- when I was teaching, I always separated the behavior

from the student – “I don’t like your behavior, but I still like you” - same goes for teachers,

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from the student – “I don’t like your behavior, but I still like you” - same goes for teachers,

“don’t make it personal”

Remember some resistance is normal

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