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Organizational Chart
CEO
Managing Director
Head of Marketing
Marketing Assistant
Head of Sales
Sales Assistant
Head of Operation
s
Operations
Manager
IT Manager
IT Developer
ORGANIZATIONAL CHART | POSITION DESCRIPTION | PROCESS WORK-FLOW| FINANCIAL PLAN
Position Description
Position Chief Executive Officer
Main Goals Sustainable Business Growth; Maximum control over the different business branches
Strategic Tasks
Define corporate strategy and goals; Foresee strategic markets and partnerships
Tactical Tasks
Provide leadership to the corporation; Internal management; represent the company with outside parties
ORGANIZATIONAL CHART | POSITION DESCRIPTION | PROCESS WORK-FLOW| FINANCIAL PLAN
Position Description
ORGANIZATIONAL CHART | POSITION DESCRIPTION | PROCESS WORK-FLOW| REVENUES
Position Head of Marketing
Main Goals
Increase Marketing Tools traffic; Create Brand Equity; Attract new customers and partners; Retain customers and partners
Strategic Tasks
Identify the best marketing channels to communicate with new/current customers and partners.
Tactical Tasks
Implement the marketing strategy and measure the results to find out the efficiency of the channels used.
Position DescriptionPosition Head of Sales
Main Goals Increase Sales at positive growth rate in accordance to the company’s goals
Strategic Tasks Develops and executes sales programs to achieve stated objectives; analyzes sales programs and adjusts strategy and tactics to increase effectiveness; reviews analysis of sales surveys on current and new product concepts in order to recommend future sales
Tactical Tasks Supervise divisional sales staff and coaches marketing department; undertakes market research, including input from sales force, customers and partners, to define market needs and drive the service development strategy.
ORGANIZATIONAL CHART | POSITION DESCRIPTION | PROCESS WORK-FLOW| FINANCIAL PLAN
Position Description
Position Head of Operations
Main Goals Increase quality control of the process and partners data base; Increase customers and partners satisfaction;
Strategic Tasks
Create and update the specific policies and plans of the business; Together with sales, build strong potential customer and partner data base.
Tactical Tasks Supervise the processes with help of external consultants and audits; Customer Satisfaction Survey after each delivery; Updated Data base with potential partners
ORGANIZATIONAL CHART | POSITION DESCRIPTION | PROCESS WORK-FLOW| FINANCIAL PLAN
Position Description
Position IT Manager
Main Goals Attract new customers and partners by increasing website traffic.
Strategic Tasks
Develop SEO strategy; attractive design and user-friendly website.
Tactical Tasks Constantly measure the efficiency of the strategies applied at the acquisition of new customers and partners.
ORGANIZATIONAL CHART | POSITION DESCRIPTION | PROCESS WORK-FLOW| FINANCIAL PLAN
Process Work-FlowC
usto
mer
Fre
elan
cer
(Del
iver
y)R
esta
ura
nt
(Par
tne
r)
Get to the website
Open the app
Enter via Facebook
Enter via E-mail
Enter via Facebook
Enter via E-mail
Browse offers
Choose Type of Food; Prices;
Location
Choose Restaurant
Choose Meal
Select Payment
type
Credit Card
Cash
Confirm Order
Submit Application
Form
Receive a confirmation e-mail
Interview with Managing Director
YNS Freelancers Data Base
Leave the recruitment
Receive the order
Receive the proposal
Sign the contract and pay fees
End of the proposal
YND Restaurants Data BaseYes?
No?
Accepted?
Not accepted?
Start cooking the meal
Order cancelled
Meal Ready
No?
Yes?3-5min
10-15min
Receive delivery
confirmation
Receive YND Meal
One freelancer accept Delivery
Request
Drive to the restaurant
Pick the Meal Deliver the meal
10-15min
ORGANIZATIONAL CHART | POSITION DESCRIPTION | PROCESS WORK-FLOW| FINANCIAL PLAN