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THINKING FAST:
INNOVATING TALENT
ACQUISITION IN A WORLD
OF HYPER-CHANGE
Adam Godson, VP – Global Technology Solutions
1WE BECOME YOU™
600 10
18 miles from Mom
billion devices connected
to the internet
Producing Exabytes
of information per day
40%
Number of people an
average person knows
Number of people they
trust
OUR COMPLEX AND CONFLICTED WORLD
Of people have no access
to the internet
38.5
240
6WE BECOME YOU™
• Use artificial intelligence to give financial
recommendations
• Over $50B of investments under management
• Significantly lower fee structures, minimum balance
requirements
RISE OF THE ROBO-ADVISOR
8WE BECOME YOU™
HUMAN AUGMENTATION
Advisors
• Connect with clients to drive
sales
• Help with tax efficiency
• Handle complex and unique
cases
• Manage emotional side of
investment
Robo-Advisors
• Artificial Intelligence provides
steady, accurate
optimizations
• Interfaces for those who
prefer low-touch experiences
and “always on” availability
10WE BECOME YOU™
HUMAN AUGMENTATION
Recruiters
• Connect with candidates to
listen, sell and connect
people
• Navigate complex situations
with nuance
• Manage emotional side of
recruitment
• Negotiate
Recruitment Technology
• Artificial Intelligence provides
deep matching
• AI answers easy questions
to free recruiters to handle
complex situations
• Provide information quickly
and accurately
11WE BECOME YOU™
THE SUPERSTAR, DO-EVERYTHING
RECRUITER
RecruiterOnboarding
Sourcing / Cold-calling
References / Background
HM Relationships
Market Analysis
12WE BECOME YOU™
THE AUGMENTED TEAM
Alignment of technology & experts
Market Analysis
Candidate Engagement
References / Background
Candidate Questions
Candidate Identification
Impression Center
Hiring Manager
Relationships
Reporting & Analytics
Bridge Team
SkyRecruit
Job Posting &
Distribution, Social
Brand
Recruiter
16WE BECOME YOU™
• 40% increases YoY in questions
on GoArmy.com
• Significant number of repeat
questions
• Huge difficulty staffing message
boards and media channels
HUGE DEMANDS FOR INFORMATION
17WE BECOME YOU™
• U.S. Army chatbot
• Answers questions on
GoArmy.com to answer
entry level recruit questions
• Engages 1,550 people each day
• Does the work of 55 human
recruiters
• Answered 10.5 million questions
at an estimated human cost of
$4 million per year.
SARGENT STAR