QuizReview of class normsReview of last week’s homeworkDiscussion of Chapter 2Finish Chapter 2 discussionGroup WorkDiscuss Globalization and Chapter 3The Writing Process (3X3)Grammar notes and activitiesOutline and discuss what is due next week

Arrive on time (points will be deducted after 10 minutes. It will count as an absence after 20 minutes.)

Come back from breaks on time. If the door is closed, you are considered late.

If you are utilizing your computer, it must be used for class purposes. The same rule applies to phones and texting.

Use textual evidence from the readings to support your answers. While opinion is appropriate, it must be supported by textual examples.

Please check over for incorrect word usage (ware/wear; their, there, they’re; steel/steal). If unsure, look it up or have someone edit your paper.

Your work must be your own. I will ask if I am in doubt.

Punctuation goes inside the quotation marks. Example: She said, “I do not want to go.”

Avoid exclamation points in any writing save narrative. In business writing, exclamation points should be used judiciously

The prompt may ask for your opinion, but be wary of the overuse of “I” and “Me.” Personal pronouns should be used sparingly.

Professionalism: the skill, good judgment, and polite behavior

that is expected from a person who is trained to do a job well

A high level of professionalism is expected when working with clients.

She is highly respected for her professionalism.

This can be taught.The excuse of “this is just how I am” cannot

be used in conjunction with professionalism.It is not being “fake,” but rather being

human.

With the person next to you, discuss a time when you have witnessed an incredibly professional person. What were some dominate traits that really stood out?

Conversely: Describe a time when you have witnessed an incredibly unprofessional person. What was the situation?

What are some dominant characteristics of an unprofessional person?

What aspects of our readings and discussions last week can be linked to professionalism?

Collaboration is a key component in regards to professionalism.

Review “Zooming in…Fed Ex.” (pgs. 39 and 43)

EducationExpereinceHard skills Soft skills

What can you control?

Forming—the getting to know you phaseStorming—define roles and responsibilities.

Could produce conflict.Norming—clairified roles, jobs are

understood, information is sharedPerforming—ability to work together and

perform. Members work together without grudges.

Review 2.1—Have you seen these types of issues?

Page 44—take notes on the six steps.Are they realistic? Which do you feel are not?Community Clip

Discuss the Ethics Check on Page 45 with the person next to you.

Be prepared to discuss.

Participate Actively and ProductivelyReview the aspects of page 52.Which are easier than others to adhere to?

Listening“No one ever listened himself out of a job.” President Calvin Coolidge.

What does this mean?

SuperiorsColleagues and TeammatesCustomersReview these types of listening and how to

build powerful listening skills.Which of the skills mentioned on page 60 is the

easiest to implement? Which is the hardest? Why?

Eye contactFacial expressionsPosture/ gesturesTimeSpaceTerritoryAppearance of DocumentsAppearance of People

Discuss these concepts. Which do you struggle with more than the others? Why?

Page 72 2 and 3

You will be put into groups of 3. Complete the assigned task within your group regarding the prompts on page 73.

Assign one person to lead the discussion and keep people on task

Assign one person to write out the answers for submission

Assign one person to watch the time so that everyone finishes within the given time frame.

Choose one person to present problem and findings to class.

Review page 95 (Checklist)Review 103 (Summary of Learning

Objectives)

Questions to consider:How is business writing different from other

types of writing?

It is: PurposefulPersuasiveEconomicalAudience Oriented

View VideoPrewriting/Writing/RevisingResponse—Is this relevant? How many of you

already approach writing in this fashion?Review page 131 Copyright infringementComplete Assignment on page 135 (4.10)Be prepared to discuss

Independently review APA pages 215-236 in the Writers FAQ book.

Also review C3-5 in the Guffey book

Active VoicePassive VoiceFragmentRun-On SentencesComma SpliceIndependent ClauseDependent ClausePhraseDefine these terms, and then complete 5.4-5.6

in groups of two. I will collect. Use A 2-4 in Guffey to help.

KISSOmit all clichés and slang terminology (169)Review this chapter and use as a constant

reference.

Review Business LettersShare with partner and whole groupComments?

ReadChapters 8,10, 11-14Chapter 10: 295-322Chapter 11: 340-345 Figure 11.4Chapter 12: 380-403, 404-412Chapter 14: 457-466 Review 470-476Appendix: A6-9 (Guides 11-18)Appendix: A10-12 (Guides 21-26)

Complete:Nonprofit ReportPresentations by group membersPages 158 5.4 and 5.5 to submit5.12 group discussionRead 477-78 and complete 14.3 Review 483-485 if necessary (depends on

your personal skill level)