PLANNING is bringing the future into the present so that you can do something about it now – Alan Lakein 1

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ESSENTIALS OF HUMAN RESOURCE PLANNING

PLANNING is looking ahead to chart the best courses of future action.

- J.E. Miller and M. Porter 2

CHAPTER 4

ESSENTIALS OF HUMAN RESOURCE PLANNING

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OBJECTIVES:Discuss the importance of human resource

planning in the hospitality environment.Devise corporate and business strategies for

human resources in a hospitality related company.

Identify which part of the corporate culture in a hospitality company is important for purposes of human resources planning.

Distinguish table of power from table of organization.

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SIGNIFICANCE OF HR PLANNING

Determine the correct labor requirements.Increase both effectiveness and efficiencyMix of compensation and benefits package

for employeesExtensiveness of training and development

activitiesHuman resources budget appropriationContingency measures.

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PURPOSES OF AN HR PLAN:It aids management to clarify, focus and

research their business development and prospects.

It provides a considerable and logical framework within which a business can develop and pursue business strategies over the next years.

Offers a benchmark against which actual performance can be measured and reviewed.

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ISSUES TO BE CONSIDER WHEN FORECASTING HR REQUIREMENTS

Quality thrust or quality statement of the company

Demographic shiftsLocal and global

economic conditionsTechnologyActivities of

competitors

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ISSUES TO BE CONSIDER WHEN FORECASTING HR REQUIREMENTS

Customer demandEmployee turnover

patternQuality and

productivity of current employees

Financial position of the company

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ISSUES TO BE CONSIDER WHEN FORECASTING HR REQUIREMENTS

National market situation

Labor-related legislation

Quality of training programs

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CHALLENGES IN HR PLANNINGMaintaining a competitive

advantageReinforcing overall

business strategyAvoiding excessive

concentration on day-to-day problems

Developing HR strategies suited to unique organizational features

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CHALLENGES IN HR PLANNINGCoping with environmentSecuring management

commitmentTranslating the strategic

plan into actionCombining intended and

emergent strategiesAccommodating change

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MISSION AND VISION STATEMENT

MISSION STATEMENT A clear and succinct

representation f the company’s purpose of existence or the reason for being.

It range from a simple to a complex set of ideas

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MISSION STATEMENT

“Create value for our customers, employees, owners and stakeholders”

“To make people happy”

Egypt Air – one of the pioneer airlines in the world, headquartered in Cairo, Egypt

Walt Disney – the number one entertainment conglomerate in the world.

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MISSION AND VISION STATEMENT

VISION STATEMENT

Outlines what the organization wants to be.

Concentrates on the future. Source of inspiration Provides decision-making

criteria.

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A GOOD VISION STATEMENT INCLUDES

Clarity and lack of ambiguity Vivid and clear picture Description of a bright future Memorable and engaging Realistic aspirations Aligning with organizational

values and culture Challenging to all members of

the organization Defines parameters of time and

scope

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VISION STATEMENT

“Our brand is synonymous with individualistic luxury in hospitality and this is realized by assembling the world’s finest collection of individual five-star luxury properties, where each one is either the market leader or the destination’s most unique property, while maintaining a geographically balanced portfolio of city and resort destinations and continuing to offer guests distinctly unique services.

Kempinski Hotel Group – Europe’s oldest hotel group with 53 properties worldwide

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CORPORATE PHILOSOPHY AND ORGANIZATIONAL CULTURE

CORPORATE PHILOSOPHYSynonymous to corporate

values.Embody the ideals that

must be upheld on a daily basis, practiced by everyone within the company and transcended to all external stakeholders.

Written in the form of slogans, motto or taglines.

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CORPORATE PHILOSOPHY AND ORGANIZATIONAL CULTURE

ORGANIZATIONAL CULTUREConcept which describes the

attitudes, experiences, beliefs and values of an organization.

It has a specific collection of norms and values that are shared by people and groups within an organization and controls or prescribes the way people interact with each other and with stakeholders outside the organization.

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ELEMENTS OF CULTURAL WEB (G. JOHNSON)

ParadigmsControl systemsOrganizational

structuresPower structuresSymbolsRituals and routinesStories and myths

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TABLE OF ORGANIZATIONTool used in

gathering information pertinent to the classification function

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CORPORATE STRATEGY An approach to the future

that involves:A. Examination of the current

and anticipated factors associated with customers and competitors and the firm itself.

B. Envisioning a new or effective role for the firm in a creative manner.

C. Aligning policies, practices and resources to realize that vision.

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BUSINESS STRATEGY The aggregated

strategies of single business firms or a strategic business unit.

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HR STRATEGYFunctional strategy

that emphasizes on short and medium term plans and is limited to the domain of each department’s functional responsibility.

ASSIGNMENT (INTERNET RESEARCH)Surf the internet on the following world’s futuristic luxury hotels. Formulate a mission statement and vision statement of not more than three sentences each on any one of the following awesome hotels which are soon to be built as construction is already underway. Submit the report on a short bond paper using Arial font size 12.a.Apeiron Island Hotel (7-star hotel in Dubai, UAE)b.Water World ( Award-winning design in Songjiang, China)c.Poseidon Mystery Island (Underwater hotel in Fiji Islands)d.The Hydropolis (Underwater hotel in Dubai, UAE)e.Aeroscraft ( Flying luxury hotel)f.Commercial Space Station Skywalker (Inflatable space hotel)

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