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  • 1.Care PlanningMoving From Paper to Person Presented byDebbie Ohl RN, M.Msc., PhD.Ohl and AssociatesCommitted to Quality Care & Professional Excellence 613 Compton Road Cincinnati, Ohio 45231MDSCarePlanBuilder.com December 2011

2. Evolution of Care PlanningLook back to see aheadEvolving regulationsProgression of care plans Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 3. 19351965 Poor houses Federal funding forMedicare/Medicaid SSA established public Standards put in placeassistance For profit homes proliferate19701950 NH atrocities headlinenewspapers States required to licenseNH1972 Enforcement Standards not Welfare Reform Act fundsspecify state survey and certificationto establish uniform1956standards and conditions.Feds find NH substandard Emphasis on institutionalframework: CAPACITY toDebbie Ohl & Associates LTC Consultants &deliver care.Educators MDSCarePlanBuilder.comThinkTheThoughts.com 4. Mid 70s-early 80sOutcome Patient Care & Services Survey born Mechanicalto correct emphasis on CAPACITY to process withdeliver to ACTUAL delivery of care. conflicts,omissions, Controversy over legitimacy.contradictions Paper compliance in the form ofand animositypolicies was nearing its end. among teammembers. 1975-76 Use of paper in the form of care plan takes center stage to insure care delivery....or at least begins the process. Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 5. Phase 1Paper to Person 1976-1987 EVERY resident must Result:have a plan. Multi-disciplinary conflict EACH discipline must Plan fragmentationhave a plan. Mass confusion Every diagnosis must Mega citationsbe on plan. Care plan content All medications mustexpectations havebe on the plan. increasing demands. Total Confusion i.e. goal measurability.Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 6. Phase II Interdisciplinary Team Building Quality of Care 19871995 MDS 2.0 OBRA creates Assessment processframework forformalized.continuity of care. Multi-disciplinary POC goals, conflictinterventions, target Increaseddates used to site expectations fordeficiencies.documentation and Emphasis on Qualitycare delivery.of Care. RAPS about paper Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com not process. ThinkTheThoughts.com 7. 1987 to September 30, 2010 MDS 2.0 promoted inter-disciplinary careplanning. Quality Indicators and Measures createdbenchmarks. RAPs provided insurance that at least theobvious was care planned. Clinical assessment skills were maturing. Quality of care the expected norm. Care plans became more resident specific.Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 8. 2010Quality of Care ActualizedQuality of life comes toforefrontPerson Centered Careemerging as Standard ofPractice.Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 9. Phase IIIIntradisciplinary Team BuildingQuality of Care Meets Quality of LifeOctober 1, 2010 MDS 3.0 promotes resident driven care planning. CAAs demand looking beyond the obvious. CAAs demand staying current with best practices. Quality of care is the norm. Quality of Life comes to the forefront. HUGE paradigm and culture change shifts further advances the human condition.Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 10. 1st Program ObjectiveDiscuss expectations of person centered careplanning.Discipline SpecificPerson and theirProfessionals Significant Others The ResidentA Unique BeingAdministration Regulatorsand Staff Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 11. Discipline Specific Professionals 1. Who will do what, when, how Person and theirandSignificant Otherswhere regarding the MDS andCAAs? Wishes: desire, hopes, wants 2. Have you considered the Preference :choice, preferredsetting for obtaining dataactioncollection? Maintain Individuality 3. How will the professional teamcoordinate the information? Administration and StaffRegulators Culture change A shift in emphasis: Change existingFace the same dilemma as themission and vision statement? facility. Black and white maynow often be gray.Listen, Learn, Connect.Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 12. Care Planning TeamsTeamA group of people with a commonpurposeDisciplineRelating to a particular field of study Multidisciplinary Many (Isolated, all mine) Interdisciplinary Between and among (mine, yours.Sometimes ours) TransdisciplinaryStrategy that crosses manydisciplinary boundaries to create aholistic approach Debbie Ohl & Associates LTC Consultants & Educators ours)(Integrated, MDSCarePlanBuilder.com ThinkTheThoughts.com 13. Person-centered planningbegins when people decide to listen carefully and inways that can strengthen thevoice of people who have been or are at risk of being silenced. John OBrienA Little Book about Person Centered Planning 14. Person-centered planning wasinvented in an effort to offer peoplewho request and receive humanservices the opportunity to describe anddefine the characteristics and conditionsof life that represent for them a desirablepresent and future. It was invented in an effort to offerpeople who deliver those services anopportunity to learn and to growalongside the person who is at the coreof the planning process. 15. The FactsPerson-centered care is an idealistic approachto resident care that became common around1985.It was designed to allow people withdevelopmental disabilities to have a voice intheir lives and to facilitate self determination.By the late 1990s the concept had filtered intoother areas of health care.Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.comThinkTheThoughts.com 16. Person-centeredness is about intentionally beingwith people. It demands a personal commitment to engagingconscious awareness and self-reflection about therelationship between what we are thinking, feelingand actually doing Not everyone needs or benefits from a person-centered planning process Essential lifestyles plans are developed through aprocess of asking and listening. The bestessential lifestyle plans reflect the balancebetween competing desires, needs, choice andsafety It is critically important to remember that a plan isnot an outcome. 17. How does personcentered care differ from residentcentered care?Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 18. Person Centered v. ResidentCenteredPerson Centered Resident CenteredStandard of PracticeObsolete Resident driven Professionally driven Addresses resident Addresses what thepreferences related toresident needs.their needs. Individualized, but not Individualized andpersonalizedpersonalized. Facility routine Resident routine About doing things for About being withor to residentresidentDebbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 19. Quality of LifeQuality Degree of excellence or worth Life A manner or way of existingAutonomy Self-governance, self- sufficiencyRAI The path to improvement. 20. Our New Mission isPERSON FIRST care planningKeeping this in mind may lessen thefrustrations, anxieties, and regulatoryfears we will surely face as we transitioninto the next generation of care planning.Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 21. Care Plan Formats1. Common Plan: Problem Goal Intervention The format most of us our familiar with2. I Plan Typically reads like a book or changes language content of PGI plan Often written in 1st person even when person cannot speak for self.3. Suggested format: PNS R/T R/I R/C PCP which means? Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 22. Which means?PNS : Problem Need StrengthsR/T : Related toR/I : Resulting InR/C: Risk / ComplicationsDebbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 23. 2nd Program ObjectiveIdentify the seven components of the care plan and onekey factor of each as it relates to RAI expectations.7 53Debbie Ohl & Associates LTC Consultants &4Educators MDSCarePlanBuilder.comThinkTheThoughts.com 24. 1st Components of the Care PlanIncorporate PNS R/T R/I R/C PCPPNS Problem, Need, Strengths (&preferences)R/T Related toR/I Resulting inR/C Risk, ComplicationsPCP Physical, Cognitive, PsychosocialDebbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 25. Care Plan with Pain as the Root ProblemComponents of Pain Care Plan: Analgesia, Quality of Life, Ability to Function PROBLEM/NEEDGOAL(S) TargetAPPROACHES/ResWhat does theDate INTERVENTIONS Disc /STRENGTHresident want?Problem: Description of1. Resolve and Medication planpain: type, source, eliminate thelocation, intensity issue if possible Who can doWhat 2. Pain Relief / WhenRelated to: why painControl WhereHow often.Resulting in/ creating 3. Quality of Life -/impacting: affect on What can youfunctional status PCP make better?- What is the bestyou can expect?Risks / complication(from pain and med used)Strengths/Wishes: 26. Care Plan ContentSpecific General Person centered Functional status maintaining and Rehab and restorative improving quality Health maintenance of life. Medication Daily care needs Discharge potential Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 27. Priority Plans1. Unstable health6. Wounds, pressure conditions. ulcers.2. Pain management. 7.Medicare RUGs3. New areas of risk: falls,(reason for coverage) skin, dehydration, etc.skilling services.4. New problems requiring8. Acute problems use of psychoactive * Falls medication to correct or* New pressure sores control.* Unplanned weight loss5. Medications with high * Unplanned weight risk for side effects, or gain adverse Associates LTC Consultants &drug reactions.* Elopement Debbie Ohl & Educators MDSCarePlanBuilder.com* Resident to resident ThinkTheThoughts.comabuse, 28. 2nd Component of the Care PlanResident Voice Preferences Wants Wishes AccommodationsDebbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 29. 3rd Component of the Care PlanGoals What influences selection of goal dates ?Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 30. 4th Component of the Care PlanTarget Dates MEET GOALS CHECK PROGRESSTarget Dates Outside of Scheduled Reviews. Who does it? Where will it be documented? What if the plan is off track?Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 31. 5th Component of the Care PlanApproaches.Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 32. 6th Component of the Care PlanMonitoringa. Accountability b. ImplementationDebbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 33. 7th Component of the Care PlanReview and Revision Care conference scheduled reviews. Overview Status of goals Met Unmet Rationale New areas of concernDebbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 34. 3rd Program ObjectivesList the 10 Care Plan Must Haves to Meet Standards ofPractice A standard of practice is a diagnostic and/or treatment process that a clinician should follow for a certain type of patient, illness, or clinical circumstance. That standard will follow guidelines and protocols that experts would agree with as most appropriate, also called "best practice."Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 35. 1. Prevent avoidable declines 10 Care Plan MustHaves to Meet2. Manage risk Standards of Practice3. Address resident strengths4. Utilize standards of practice in care planningprocess5. Evaluate treatment objectives and outcomes6. Respect right to refuse treatment, offeralternatives, adapt.7. Use an inter/trans disciplinary approach8. Involve family and resident representatives9. Assess and plan to meet needs of newadmissions Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com10.ThinkTheThoughts.com direct care staff in planningInvolve the 36. Which of the followingCare Plan Format ExamplesDo You Think Best Serve the Residentand Comply with RegulatoryRequirements?Debbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.comThinkTheThoughts.com 37. Taken from web site on I careplansSleep medication prn.Discourage napping during the day.Side rails up.IF unable to sleep place in Geri-chair.I softer PlanI like to walkIF I am walking at night please offerduring the night. to walk with me.Place sashes in doorways ofresident rooms who are disturbed bymy presence at nite.Offer me snacks.I like to read the sports section of thepaper and play solitaire. Debbie Ohl & Associates LTC Consultants & Educators MDSCarePlanBuilder.com ThinkTheThoughts.com 38. I-Format Care Plans from http://I care plan sample SKINpaculturechangecoalition.org I am at risk for skin breakdown because of mydecreased mobility. I had an open area on mycoccyx, which I obtained while in the hospital. Ithas improved to just a reddened area. I want tokeep healing. Assist me to reposition every twohours if I have not done so on my own. Remind meto keep off my back as much as possible when I amin bed. I have a special pressure-reducing cushionon my chair, which needs to be straightened, beforeI sit in it every morning. My bed has a pressure-reducing mattress. I take a multivitamin to help withskin healing. I concentrate on making sure I eatproteins at every meal. Remind me that protein willhelp Ohl &healing. Consultants &Debbie in Associates LTCEducators MDSCarePlanBuilder.com GOAL: I wish to remain free of skin breakdown.ThinkTheThoughts.com 39. Care Plan with Pain as the Root ProblemComponents of Pain Care Plan: Analgesia, Quality of Life, Ability to Function PROBLEM/NEEDGOAL(S)TargetAPPROACHES/Res What does the resident Date INTERVENTIONS Disc /STRENGTHwant?Problem: Description of1. Resolve andMedication planpain: type, source, eliminate thelocation, intensity issue if possibleWho can do What 2. Pain Relief /WhenRelated to: why painControlWhere How often.Resulting in/ creating 3. Quality of Life -/impacting: affect on What can youfunctional status PCP make better?- What is the bestyou can expect?Risks / complication(from pain and med used)Strengths/Wishes: 40. Person Centered Care PlanningWhat do we live for, if itis not to make life lessdifficult for each other?George Eliot 41. Debbie Ohl RN, M.Msc., PhDOhl and AssociatesLong Term Care [email protected] 30 year consulting practice is an outcome of learning lessons the hard way as a nursing director, sometime nurses aide and behind the scenes administrator. She is a regulatory compliance and interdisciplinary care planning specialist, authoring more than a dozen manuals including HcPros, MDS 3.0 Care Plans Made Easy and Care Area Assessments.As a nationally recognized expert, Debbie has presented for many prestigious organizations including the National Institute for Health , the American College of Nursing Home Administrators, the National Health Care Lawyers Association, and numerous Health Care Organizations, and Nursing Facilities throughout the country.Recently completing her Ph.D in Holistic Life Coaching, Debbie brings a unique perspective on the impact thatDebbie Ohl & Associates LTC Consultants &Educators MDSCarePlanBuilder.com actions have on ourselves and thoughts, feelings, and those we serve.ThinkTheThoughts.com