A new Capgemini experience:under construction

11 de junio de 2010

• “In Capgemini, we believe that each and every professional is key to the success and sustainability of the Group”

• A two-way dialogue…Focus on communities and networks.

• Constructive criticism: we promote an open dialog and encourage all individuals -- regardless of level -- to challenge answers and create better or different solutions to a problem;

• FUN means feeling good about being part of the company or one’s team, feeling proud of what one does, feeling a sense of accomplishment in the search for better quality and greater efficiency, feeling part of a challenging

projects.

• A powerful global conversation has begun…– Companies need to

lighten up and take themselves less seriously. They need to get a sense of humor

– We know some people from your company. They're pretty cool online. Do you have any more like that you're hiding? Can they come out and play?

The cluetrain manifesto

Capgemini People Charter

Capgemini Values

The cluetrain manifesto: my favourite theses

• Markets are conversations. • Conversations among human beings sound human. They are conducted

in a human voice.• Companies need to lighten up and take themselves less seriously. They need to

get a sense of humor. • When corporate intranets are not constrained by fear and legalistic rules, the type

of conversation they encourage sounds remarkably like the conversation of the networked marketplace.

• Paranoia kills conversation. That's its point. But lack of open conversation kills companies.

• There are two conversations going on. One inside the company. One with the market.

• These two conversations want to talk to each other. They are speaking the same language. They recognize each other's voices.

• You're invited, but it's our world. Take your shoes off at the door. If you want to barter with us, get down off that camel!

• We know some people from your company. They're pretty cool online. Do you have any more like that you're hiding? Can they come out and play?

10 learned lessons

• It’s very easy to destroy engagement: Conversation fill the gap• Bottom-up innovation• Reputation and contribution• Things just happen• “Who knows” is a shorter way to knowledge• Absorbing changes: transparency, collaboration, simplicity and

innovation.• A real human face: It’s a sign of strength to be weak, to know it and

out with it. You are so strength as your links are.• Weak ties• Keep it simple• Give first what you wait for receiving: TRUST

A surprising truth about what motivate us…

• autonomy

• mastery

• purpose

Daniel H. Pink

FB capgemini

17.90% United States17.26% India8.72% France8.37% United Kingdom6.16% Spain5.87% Italy4.76% Morocco

Daily Active Users

FB Capgemini

66.67% Wall11.83% Photos2.15% Information1.08% Mis ofertas1.08% Boxes12.90% Discussion boards3.23% Video1.08% Notes

Success?

What matters?