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QRS | business transformation www.qrs3E.com The Open Group Webinar Series Business Transformation & Enterprise Architecture The Open Group Webinars http://www.opengroup.org/events/our-webinars Jason Uppal, P.Eng. Open CA Level 3 Chief Architect CEO – QRS and Chief Architect – clinicalMessage [email protected] Date: September 19, 2013

Business Transformation and Enterprise Architecture

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Depending on your role, the word business transformation conjures a host of emotions. If you are an executive who has been asked to lead a business transformation program, it often means a career limiting move. If you are an architect – it often implies funds to do cool stuff and for project managers it often means we have job for next few years. As a CEO, you know it is necessary, but your chances of success are very very low. Purpose of this webinar is to share our experience , with the hope to establish common understanding, vocabulary and good practices, so it doesn’t have to become a career limiting move. In this webinar we will discuss: • The Need and Scope of Business Transformation • Essential Elements of Business Transformation • Common Points of Failure and How to Monitor Signs of Trouble Case Studies – example signs of trouble and corrective actions

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Page 1: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Business Transformation & Enterprise Architecture

The Open Group Webinars http://www.opengroup.org/events/our-webinars

Jason Uppal, P.Eng. Open CA Level 3 Chief Architect CEO – QRS and Chief Architect – clinicalMessage

[email protected]

Date: September 19, 2013

Page 2: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Q1.2013

Q1.2012

1998

• Things change in hurry

• Market position is no longer protected by geography or national boundaries – competition is everywhere

• Protection – be good … be very very good everyday

• Running a business is almost like a being on PGA tour, need to perform every day

Business Transformation What is the fuss about?

Page 3: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Business Transformation in simplest terms

Discontinuity : = Opportunity to re-invent your Business Model irrespective of the scope of change

1 Recognize Discontinuity

2

Identify Capabilities Affected

3

Who needs to be inspired to make and leverage the changes?

4

Results

Page 4: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Consider a Scenario… You work for a mid sized financial

services company, through

consolidation and acquisition, the

company is now operating in 6

states with a controlling interest in

an overseas company. With these

changes the current technology

landscape becomes complex:

• Costly to manage

• Not very agile

• Cannot leverage new technology

capabilities

• Long list of audit concerns…

Your company is looking for help.

Does it sound like your problem yet?

Not my problem!

Page 5: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Boil the ocean, what is theoretically possible… put it all in the cloud

Take Charge • Improve cost, agility @ a level of

Risk the organization can accept

• Be accountable

Architect a roadmap and throw it over the fence, with oversight

Page 6: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

1. Preliminary Phase – Identification of the architecture scope and required information

2. Architecture Vision – What the architecture will accomplish

3. Architecture Definition – Determine all components and causal relationship

4. Opportunities and Solutions – Capture the leading opportunities to implement the architecture

5. Migration Planning – Develop the required transition architectures

6. Implementation Governance – Execution of the architecture

7. Architecture Change Management – Assure that the enterprise capabilities are exploited as planned, -> val gen

TOGAF®

TOGAF ADM®

Page 7: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

IT Architects • Skills and experience in producing

architectures

• Appropriate technical skills and experience, including technical breadth

• Disciplined, method driven execution

• Full lifecycle experience

• Leadership

• Strong personal and professional skills

http://www.opengroup.org/openca/cert/docs/OpenCA_Conformance_Requirements.pdf

Business Architects • Same as above • Focus is on Business aspects as oppose

to IT http://www.opengroup.org/certifications/professional/open-ca/business-architecture

Page 8: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

ITIL COBIT

how do we combine methods and skills?

Services Model

Page 9: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

EA Services Model

Changes in the Enterprise Ecosystem

Output: progress towards the Vision

Op

eratio

ns

Page 10: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Business Transformation is Necessary. We have methods and skills.

So why are we here?

Learning Checkpoint

Page 11: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

It is not working

When an Electronic Health Record implementation fails, the cost isn’t just in

dollars; it is felt in human suffering

Page 12: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Be a Starter

Be on the Sidelines

Choices are…

Page 13: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Business Transformation and Enterprise Architecture

Enterprise Capabilities

Enterprise Value

4.1

4.2

4.3

4.4

4.5

4.6

Summary of Services 4.2, 4.3: Exploit the Capabilities -> generate value 4.1: What capabilities need to change to respond to the known opportunities 4.4: Roadmap – Conceptual Architecture 4.5: Logical and physical 4.6: On-going support

All phases of the ADM for each service are

completed

Page 14: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Call to Action you have the mandate

Capabilities Affected

Size of the Impact • Configuration Change • Design Change • Architecture Change • Rethink the Capability

What is your visible and invisible competition doing?

Value to the Enterprise

Key Stakeholders

• Pain • Unique Selling Proposition • Compelling Event • Champion • Key Players • Aligned Purchasing Process

• Operations • Projects

4.2, 4.3: Exploit the Capabilities -> generate value 4.1: What capabilities need to change to respond to the known opportunities 4.4: Roadmap – Conceptual Architecture 4.5: Logical and physical 4.6: On-going support

Page 15: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Signs of Trouble… business transformation program

Staff Disengaged

SMT Unaccountable

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Page 16: Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Come and Learn from your Practicing Colleagues