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Business Ethics an Introduction

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Introduction to Business Ethics

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Page 1: Business Ethics an Introduction
Page 2: Business Ethics an Introduction
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MEANING

Greek word ETHIKOSMeans CHARACTERStudy of Behaviour and values

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ETHICS Ethics is the study of

Behaviour What is Good and What is

Wrong Branch of Philosophy Science of morals

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You need to be more and more selfless

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Action as per standards-EthicalNot as per standards –Un

EthicalActions which are law ful may

not be ethicalEg.,Drinking alcohol

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Differentiate Human Beings from Animals

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ORIGIN

What is Right and what is wrong

Rules by society =Ethics

From Olden Days

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ORIGIN IN INDIA

Bhagawad GitaVEDASUpanishadsNeeti shatra by chanakyaVedanta

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ORIGIN IN WESTSocrates(469-399BC)

Plato(427-347BC)

Aristotle(384-322BC)

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ETHICAL OR UNETHICAL ?

• Laying of employees after assuyring no layoffs

• Operating cancer treatment centre with tobacco company

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DIFFERENCESMorals Ethics

Latin word “MOS”

Social in Nature

Based on Customs

Accepted by religious/cultural institutions

General principles(Friends & Family)

Narrow Scope

Greek word “Ethikos”

Personal in Nature

Based on Personal Aspects

Personally accepted

Personal principles(own)

Wider scope

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RELIGION VS ETHICS

VS

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ETHICS VS LAW

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GOLDEN RULE OF ETHICS

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FUNDAMENTAL PRINCIPLES OF ETHICS

INTEGRITY OBJECTIVITY CONFIDENTIALITY PROFESSIONAL COMPETENCE AND

DUE CARE PROFESSIONAL BEHAVIOUR

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ETHICS UNIVERSAL/CONSTANT?

Ethical principles are some thing we follow regularly in our life

Some principles are universal.

Right WrongHonesty Lying

Reliability Cheating

Mutual respect Stealing

Nonviolence

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EXCEPTIONS

a.Thief breaks in to your home

Will you tell truth?

b.Can a doctor reveal the serious

illness to patients

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Many Ethical values have changed basing on changes in society and time

Eg:Abortion-Immoral but not now

Child marriage,sati,untouchability,caste

Ethical values different in many cultures

Eg:Polygamy,using ornaments

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Morality based on Personal perception

Which is good for some one may not be good for some one else

Eg:Terrorism

Western culture

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BRANCHES OF ETHICS Meta Ethics-Studies meaning

Normative Ethics-Gives prescription

Applied Ethics-Use of Ethics Eg:Medical ethics,legal Ethics,A&F Ethics,Environmental Ethics,Business Ethicsetc.,

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NATURE OF ETHICS

Standards of Behavior tells us how to behave

Not same as Feelings Feelings-Personal Ethics is not religion but it is advocated

by religion Ethics is not law but law contains ethics Vary from society to society Ethics is not science

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WHY ETHICS DIFFICULT TO UNDERSTAND?Though it is common in daily life

Difficultya.Base for Ethical standards?

b.How can we apply these standards?

Application based on demand of the situation

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SOURCES TO ETHICAL STANDARDS

5 major sources

1.Utilitarian Approach

2.Rights/Deontological Approach

3.Fairness Apprroach

4.Common Good Approach

5.Virtue Approach

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UTILITARIAN APPROACH Do more good do less harm Produce balance between

good and harm Deals with consequences

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RIGHTS APPROACH

Ethical action is which that protects and respects the moral rights who got affected

Based on Human Dignity gives ability to choose freely,what they do with their lives

Eg:Ten commandments

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FAIRNESS APPROACH

Aristotle contributed this ideaTREAT ALL HUMAN BEINGS

EQUALLY

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COMMON GOOD APPROACH

Life is good in itself,and our actions contributed to that life

Relationship based on Ethical reasoning

Calls common conditions for welfare of Every one

System of law,Effective Enforcement,Educational system or even public relational areas

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VIRTUE APPROACH

Ancient Approach Ethical actions consistent

with some ideal virtues(Beliefs)

Honesty,Courage,Compassion Generosity,Tolerance, Fidelity,Self control“WHAT KIND OF PERSON WILL I BECOME IF I DO

THIS”

“IS

THIS

ACTI

ON

CO

NSI

STEN

T

WIT

H M

Y ACTI

NG

AT

MY

BES

T?”

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BUSINESS ETHICS

Application of Every day moral or Ethical norms to Business

Being Ethical requires acting with awareness of how

• Products and Services• Actions of Employees• Stake holder and society

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• Code of conduct for doing Business

• Unite in common pursuit of justice –Mahatma Gandhi

• Truthfulness in Business,conduct reflection of their country

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NEED Application of Ethics in Business

Authority to use Natural Resources

Engaged in Social Contract

Business man-Trustee

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Major Emphasis on CSR

Responsible for Share holders and Stake holders

Ethics in Companys –MISSION Statement

Profit Maximisation to Wealth Maximisation

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ETHICAL INFLUENCE ON BUSINESS

Areas of Business Ethical Practice

Plant location Environment Impact

Product Pollution

Purchase & Storage No hoarding of finished goods

Transportation Safety Regulations

Advertising Realistic Claims

Finance Appreciation of Capital

Personnel Equitable treatment

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BENEFITS OF FOLLOWING BUSINESS ETHICS

Easier change managementStrong team work and productivityEnhanced Employee growthGuarantee that personnel policies

are legalHelps to detect violations easilyHelps to manage values associated

with quality management, strategic planning

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ETHICAL DILEMMAS

Dilemma means ConfusionEthical dilemma: Eg;

Ramao

Obey or Rule kingdom

Arises When there are Alternatives

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ETHICAL DILEMMAS IN BUSINESS

Only few issues are straight forward

In many cases conflicts with out clear option

Arises to manager to decide between i)Right and wrong ii)Right & Right

In finding solutions business man face Ethical dilemmas

Most often business interests conflict with moral values

Eg., Bribe Or a means of sales promotion

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GUIDELINES TO HANDLE ETHICAL DILEMMA

Define problems clearly

Stood on the other side of the fence

How did the situations arise?

Intention in making that decision

Who will injure by your decision?

What is probable results of the decision?

Can you discuss with affected parties before decision?

Symbolic potential of your action, if understood or misunderstood?

Exceptions to your stand?

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WHY ETHICAL PRACTICES?

SLIPS-R1. Self Interest2. Reward Motive3. Social Pressure4. Legal Need5. Consistent with profit Motive6. Image7. Payback Principle

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GOI EFFORTS TO ENSURE ETHICAL BEHAVIOURACB and CBIVigilance CommissionRight to Information ActPublic Interest LitigationTransparencyOmbudsman

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INSTITUTIONALIZING BUSINESS ETHICS

Code of EthicsCompliance officerEthics committeeTeaching in MDP’sombudsman