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BUILDING STUFF THAT SELLS

Building stuff that sells

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Page 1: Building stuff that sells

BUILDING STUFFTHAT SELLS

Page 2: Building stuff that sells

WHO AMI?

Page 3: Building stuff that sells

My Background

18 months

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Discovered

Lean Startup

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ThingsWeStart

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Success

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Startup Accelerators

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Curriculum

Mentor & Speaker

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FOCUS Framework

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?’s

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Agenda1. Who am I?2. 5 Steps to Sales3. Who do you Interview?4. How to Ask for Interviews5. Better Startup Marketing6. Wrap Up

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75%FUNDEDSTARTUPS

FAIL

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WHY?

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BUILDGREATPRODUCTS

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CUSTOMERS DON’T BUYproductsCUSTOMERS BUY SOLUTIONS TOproblems

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75%FUNDEDSTARTUPS

FAIL

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CUSTOMERS DON’T BUYproductsCUSTOMERS BUY SOLUTIONS TOproblems

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BUILD STUFFTHAT SELLS

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BUILD SOLUTIONSCUSTOMERS BUY

5 STEPS

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Assumption

AssumptionAssumption

Assumption

Assumption

Assumption Assumption

Assumption

Assumption

Assumption

Assumption

Assumption

Assumption

Assumption

Assumption

Assumption

Assumption

Assumption Assumption

Assumption

Assumption

Assumption

52

13 3

144 2

The 5 Steps

You’ll Learn

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AssumptionYou can find

people trying to solve the problem

They want your help solving it

They will "pay" you to solve it

You can solve it

You will achieve Product-Market

Fit

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AssumptionYou can find

people trying to solve the problem

They want your help solving it

They will "pay" you to solve it

You can solve it

You will achieve Product-Market

Fit

Test

Manual solution

Cold Outreach, AdsLanding Page,Pre-Sales, LOIs

Product, large segments, etc.

CustomerInterviews

Utility Testing

Offer Testing

Currency Testing

Scaling to Fit

Finding Early Adopters

Step

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FOCUS Framework

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CASE STUDIES

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Started as:

100’s of Providers:

Demo Day: Raised $800k

Team Size:14

Customers:1000’s

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Social Enterprise

Tried to Raise: $350k

Raised: $372k (Oversubscribed)

MarketplaceProfitable

Enterprise Customers:

Page 31: Building stuff that sells

AssumptionYou can find

people trying to solve the problem

They want your help solving it

They will "pay" you to solve it

You can solve it

You will achieve Product-Market

Fit

Test

Manual solution

Cold Outreach, AdsLanding Page,Pre-Sales, LOIs

Product, large segments, etc.

CustomerInterviews

Utility Testing

Offer Testing

Currency Testing

Scaling to Fit

Finding Early Adopters

Step

Page 32: Building stuff that sells

?’s

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Agenda1. Who am I?2. 5 Steps to Sales3. Who do you Interview?4. How to Ask for Interviews5. Better Startup Marketing6. Wrap Up

Page 34: Building stuff that sells

AssumptionYou can find

people trying to solve the problem

They want your help solving it

They will "pay" you to solve it

You can solve it

You will achieve Product-Market

Fit

Test

Manual solution

Cold Outreach, AdsLanding Page,Pre-Sales, LOIs

Product, large segments, etc.

CustomerInterviews

Utility Testing

Offer Testing

Currency Testing

Scaling to Fit

Finding Early Adopters

Step

Page 35: Building stuff that sells

Riskiet AssumptionWho do you Interview?

Page 36: Building stuff that sells

Riskiet AssumptionHow do youFind Them?

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ADOPTIONBEHAVIORCURVE

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Diffusion of Innovations

EarlyAdopters

EarlyMajority

LateMajority Laggards

Victory

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Y

YYY

YY

Startup founders

“Not sure how to apply Lean Startup”

VictoryStart

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Y

YYY

YY

“Not sure how to apply Lean Startup”

Goes to Lean Startup MachinePays for online coursesGoes to Lean Startup Conf.Makes calls on ClarityBuy’s Ash’s BookEnrolls in Founder Institute

Tweets about Lean Startup MachineReviews online courses

Leaves feedback on Clarity

Amazon review for Ash’s BookJoins Founder Institute Meetup Group

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What are Early Adopters?

“Paying” to Solve It Know they Have ItHave the problem

Customers who…

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Where are yours?

Externally Observable Behavior

Tweets about Lean Startup MachineReviews online coursesLeaves feedback on ClarityAmazon review for Ash’s BookJoins Founder Institute Meetup Group

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?’s

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SUMMARIZE

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WHAT DOCUSTOMERSBUY?

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5STEPS OFFOCUS?

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WHAT’S THE DIFF.EARLY ADOPTERSVS EARLY MAJORITY?

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Agenda1. Who am I?2. 5 Steps to Sales3. Who do you Interview?4. How to Ask for Interviews5. Better Startup Marketing6. Wrap Up

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ASKING FOR INTERVIEWS

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PROBLEM IT SOLVES

1. UNSURE HOW TO ASK?

2. INCREASE YOUR CONVERSION RATE

3. GIVE YOURSELF A TIMELINE

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HOW TO ASK

1. COLD CONTACT

2. IN-PERSON

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3 Rules of Cold Contacts

1. Email2. LinkedIn3. Twitter4. Facebook

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3 Rules of Cold Contacts

1. Personal

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SPAM

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3 Rules of Cold Emails

1. Personal2. Short – 5 sentences

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5 Sentence Cold Email

1. About them2. About both of you3. What you’re doing4. What you’re offering5. The ask

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3 Rules of Cold Emails

1. Personal2. Short – 5 sentences3. Valuable

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140 Characters

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#1 People are Waiting- Public Transit- Long lines (amusement park, concert tickets, movies, sporting events)- Airports

In-Person Interviews

#2 Props Can Help

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LET’S ASK FOR INTERVIEWS!

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Lean Startup Founders “How do I do Lean Startup?”

Lean Startup LinkedIn Group

LSM Facebook group members

Blog readers 8/198/128/7

8/10 8/15 8/22

9/78/298/24

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PROBLEM IT SOLVES

1. UNSURE HOW TO ASK?

2. INCREASE YOUR CONVERSION RATE

3. GIVE YOURSELF A TIMELINE

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ASKING FOR INTERVIEWS

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TAKEAWAYS

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Agenda1. Who am I?2. 5 Steps to Sales3. Who do you Interview?4. How to Ask for Interviews5. Better Startup Marketing6. Wrap Up

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BETTER STARTUP MARKETING

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OFFER DESIGN

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AssumptionYou can find

people trying to solve the problem

They want your help solving it

They will "pay" you to solve it

You can solve it

You will achieve Product-Market

Fit

Test

Manual solution

Cold Outreach, AdsLanding Page,Pre-Sales, LOIs

Product, large segments, etc.

CustomerInterviews

Utility Testing

Offer Testing

Currency Testing

Scaling to Fit

Finding Early Adopters

Step1. Problem2. Marketing Copy3. Marketing Channels

Why?

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PROBLEMS IT SOLVES1. WHY DO WE INTERVIEW?

2. DEVELOP MARKETING STRATEGY

3. WHERE TO MARKET, WHAT TO SAY

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AN OFFER IS…1. CHANNEL

2. PROBLEM-ORIENTED MESSAGE

3. CALL TO ACTION

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Channel

Message

Call to Action

AN OFFER IS…

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Blog

Facebook ads

Lean Conference

Cold emails

Founder Institute

?

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TIME

1. HOURS2. DAYS3. WEEKS

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MONEY1. FREE2. < $1003. < $5004. < $10005. >= $1000

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Blog

Facebook ads

Lean Conference

Cold emails

Founder Institute

1

1

3

2

2

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1

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9

2

2

1050

11000

250

200

1000

1050

11K

250

200

1000

1

2

9

2

2

1050

5500

27.7

100

500

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PROBLEM-CENTRIC MESSAGING1. PROBLEMS - NOT SOLUTIONS2. EMOTIONAL3. SHORT4. ASK QUESTIONS5. IT’S ABOUT “YOU”

Page 82: Building stuff that sells

Blog

Facebook ads

Lean Conference

Cold emails

Founder Institute

Overwhelmed? What to do Next and HOW to do itOverwhelmed? HOW to do Lean StartupOverwhelmed? HOW to find your Product-Market FitWant Focus? Step-by-Step Lean Startup InstructionsWant Focus? HOW to do Lean Startup

1

1

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1

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1

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1

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9

2

2

1050

11000

250

200

1000

1050

11K

250

200

1000

1

2

9

2

2

1050

5500

27.7

100

500

?

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Blog

Facebook ads

Lean Conference

Cold emails

Founder Institute

Overwhelmed? What to do Next and HOW to do itOverwhelmed? HOW to do Lean StartupOverwhelmed? HOW to find your Product-Market FitWant Focus? Step-by-Step Lean Startup InstructionsWant Focus? HOW to do Lean Startup

Get 1-on-1 Mentoring Now

Facebook Ads Overwhelmed? HOW to find your Product-Market Fit Get 1-on-1 Mentoring Now

1

1

3

2

2

1

2

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1

1

1

2

9

2

2

1050

11000

250

200

1000

1050

11K

250

200

1000

1

2

9

2

2

1050

5500

27.7

100

500

Start your Lean Video CourseGet the Cust. Dev Workbook

Facebook Ads Overwhelmed? HOW to find your Product-Market Fit Start your Lean Video Course

?

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OFFER DESIGN

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PROBLEMS IT SOLVES1. WHY DO WE INTERVIEW?

2. DEVELOP MARKETING STRATEGY

3. WHERE TO MARKET, WHAT TO SAY

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BETTER STARTUP MARKETING

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?’s

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SUMMARIZE

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Channel

Message

Call to Action

AN OFFER IS…

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PROBLEM-CENTRIC MESSAGING1. PROBLEMS - NOT SOLUTIONS2. EMOTIONAL3. SHORT4. ASK QUESTIONS5. IT’S ABOUT “YOU”

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TAKEAWAYS

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SUMMARIZE

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CUSTOMERSBUYWHAT?

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5STEPS OFFOCUS?

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WHICH STEPTESTSMARKETING?

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WHICH STEPTESTSSALES?

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WHAT’S THE DIFF.EARLY ADOPTERSVS EARLY MAJORITY?

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HOW/WHERE DO YOUFINDFIND YOUREARLY ADOPTERS?

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WHO DESIGNSYOUR MARKETINGSTRATEGY?

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WHEN WILLTHEY DESIGN IT FOR YOU?

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TAKEAWAYS

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FOCUS Framework

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BUILDING STUFFTHAT SELLS