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Building Relationships That Grow Your Library A library experience in Gregory, South Dakota

Building Relationships

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Presented by Diane Althoff on 28 February 2012 as part of the Big Talk From Small Libraries Conference. http://nlcblogs.nebraska.gov/bigtalkDian

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Page 1: Building Relationships

Building RelationshipsThat Grow Your Library

A library experience in Gregory, South Dakota

Page 2: Building Relationships

About our library…

• History• Service• Staff

Page 3: Building Relationships

We have a library?

PRIMARY PARTNERS• Patrons• Board of Trustees• State Library• City Council

Page 4: Building Relationships

We have a library!

SECONDARY PARTNERS

•Local News Outlets

•Tech Support Personnel

•Chamber of Commerce

Page 5: Building Relationships

Needs Discovery

• Observe• Listen• Ask• Develop Plan• Partner to serve

Page 6: Building Relationships

Community issues

•Many shut-ins

•Busy moms

•Unemployment

•Returning young adults

•Low income/financial difficulties

•Home school families

•Education assist for all ages

Page 7: Building Relationships

SHUT-INS

SERVICEBooks on Wheels

PARTNERSNewspaperMinisteriumNursing FacilitiesState Library

NEW GOAL

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BUSY MOMSSERVICE

availability

PARTNERSTrustees & City CouncilPatronsState LibraryGregory Book Club

NEW GOAL

Page 9: Building Relationships

UNEMPLOYMENTSERVICE

assist with resumes & job searches

PARTNERSBIDCommunity BusinessesSD Dept of LaborStaffTrusteesState LibraryCommunity Leaders

NEW GOAL

Page 10: Building Relationships

RETURNING YOUNG ADULTS

SERVICEpoint to partners that can help

PARTNERSState GovBIDChamber of Commerce

NEW GOAL

Page 11: Building Relationships

LOW INCOME/FINANCIAL DIFFICULTYSERVICE

point to partners that can help

PARTNERSFood PantryThrift StoreMinisteriumState LibraryTrusteesStaff

NEW GOAL

Page 12: Building Relationships

HOME SCHOOL FAMILIES

SERVICEProvide access to materials

PARTNERSSchoolPatronsState Library

NEW GOAL

Page 13: Building Relationships

TOURISTS/HUNTERSSERVICE

Communication; PR resources

PARTNERSCity CouncilTrusteesLocal RestaurantsStaffChamber of Commerce

NEW GOAL

Page 14: Building Relationships

EDUCATION ASSIST FOR ALL AGESSERVICE

Provide learning resources

PARTNERSCity CouncilTrusteesState LibraryStaffSchool

NEW GOAL

Page 15: Building Relationships

Partnerships Help Libraries Grow2009 2011

Registrations 364 628

Circulation (books) 4147 8566

Reference Questions 822 1698

Computer Users 1404 1262

Library Attendance 5430 7794